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Niello Volvo Cars Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
855 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 855 reviews

May 31, 2023

I usually work with Matt but unfortunately he was out sick. The other gentlemen that helped me were not nearly as professional or knowledgeable as Matt is. Took much longer than needed to get update on More

by fiveberlins
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
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May 29, 2023

I am a repeat customer and very impressed with the dealership and salespeople! They always go out of their way to make me feel like I am a valued customer. More

by PMORI
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Brian Machado
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Jun 01, 2023 -

Niello Volvo Cars Sacramento responded

Thanks for your continued business! We truly appreciate loyal customers like you and we're glad to hear that we're able to make you feel like such a valued customer. We look forward to serving you again in the future!

May 28, 2023

All three people we worked with were courteous, respectful and knowledgeable. A very pleasant experience. More

by Jeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Smith, Ryan Ross
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Jun 01, 2023 -

Niello Volvo Cars Sacramento responded

We're thrilled to hear you had such a pleasant experience. Please let us know if there's anything else we can do for you and we'll be sure to pass your compliments along to the team.

May 27, 2023

They fit us in and helped us in a timely manner. We really appreciated the service. More

by JENNIFEREVERETT
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Prasad
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Jun 01, 2023 -

Niello Volvo Cars Sacramento responded

Jennifer, We're so happy we were able to fit you in and that you had such a great experience. Don't hesitate to reach out whenever you need us next.

May 27, 2023

Great customer service and communication. Expeditious and courteous service staff. Definitely be back to have my car serviced. More

by TONYANDTINA96
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Recommend Dealer
Yes
Employees Worked With
Amy Ott
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Jun 01, 2023 -

Niello Volvo Cars Sacramento responded

We're so glad to hear we earned ourselves your future business. Thanks for choosing Niello Volvo Cars Sacramento and for taking the time to write such a lovely review.

May 27, 2023

Brian was knowledgeable, friendly, helpful and accomodating. Andrew in finance was pleasant and easy to work with too. More

by THE4HOLLENBECKS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Machado
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Jun 01, 2023 -

Niello Volvo Cars Sacramento responded

Aren't Brian and Andrew amazing? We're definitely lucky to have them on our team. Thanks so much for taking the to write us a review and we hope you're enjoying your new ride!

May 26, 2023

The People were lovely. There was a delay in getting to analyze my problem because they had repair men out sick. My car gave an error message that it was a battery problem w More

by STKNJEAN
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Shaun D
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May 26, 2023

Rick is always a great service manager- clear explanations and great communication. Also loved the next way to approve additional services by text. More

by TRAINBONDS
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Recommend Dealer
Yes
Employees Worked With
Rick
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Jun 01, 2023 -

Niello Volvo Cars Sacramento responded

Thanks so much for the kind words and for your continued business. We're definitely lucky to have Rick on the team and we're so glad to hear that you appreciated our new text communication system. Happy driving!

May 26, 2023

The service Department did a great job with my windshield replacement and appreciate the efforts on getting it turned around quickly. Rick explained the warranty and explained next steps and future steps. More

by JEROME.KEYES
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Jun 01, 2023 -

Niello Volvo Cars Sacramento responded

We're so glad our team did such a great job with your quick windshield replacement! Thanks again for choosing Niello Volvo Cars Sacramento and know that we're here for you whenever you need us next.

April 23, 2023

If you want to work out a deal only to have them add on $3,500 in fees this is the dealer for you. More

by Outlaw country
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Mary Alouf
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Apr 26, 2023 -

Niello Volvo Cars Sacramento responded

Thank you for sharing your feedback. When we are working with customers regarding a vehicle, we do offer and present optional products. We tailor these options to fit each customers driving habits and needs. However, all products are optional. I tried to look up a phone number to contact you but was unable to match your name to our records. If you are willing, Id value the opportunity to speak with you about your concerns and answer any questions you may have. At your convenience, I can be reached at 916-890-2024.. Thank you, Andrey Protsyuk, General Sales Manager.

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