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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
696 Reviews

696 Reviews of Niello Volvo of Sacramento - Service Center

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July 29, 2025

We get great service from Neillo Volvo. This was a recall and all went well. More

by VKANDTJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 29, 2025

Thomas at the service desk was responsive and treated my Volvo problem with care. Richardo, shop foreman, was straight-forward in his communication and I felt like he was someone I could trust. More

by KEVIN@RUSTICROAD.NET
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas at Service Desk, Richardo Shop Foreman
Jul 29, 2025 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 29, 2025

Mike - my advisor - was really pleasant and helpful in the serving of my Volvo. He took the time and answered all of my questions. Walked me through what was found and what needed to be done. After payin More

by Tab girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Van Allen
July 26, 2025

Matt is amazing! I drive over an hour past two closer dealerships to come to Niello & work with Matt. He’s professional, kind, clearly knows Volvo inside & out & I tr More

by JESSICA.HARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 25, 2025

Great service center and will return when my Volvo needs some service or repair an item. More

by f1bwalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 17, 2025

Service is always great. Matthew was prompt, courteous and knowledgeable. I appreciated the clean comfortable facilities where I could work while I waited for my car. More

by J.WEIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Niello Volvo Cars Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 15, 2025

Love Matthew, he is very professional, and helpful. I appreciate his attention to details, and he is super courteous. More

by LINDAMARIEBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Niello Volvo Cars Sacramento responded

Linda, thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad Matthew was able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 11, 2025

Appreciate how you always fit me in for scheduling. professional team, clear communication, quality results- exceeding expectations. Highly recommend Niello Volvo! More

by QHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 11, 2025

Very professional, clean facilities, snacks. All work explained and preformed as promised and on time. More

by nkao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

July 11, 2025

Everything was as expected and easy to understand. Quick drop off and easy pick up. More

by MRWALSH_KHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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