Niello Volvo of Sacramento - Service Center

Cole is an excellent salesman: kind, courteous, patient, excellent product knowledge. And /Shaun is top gun/dog in service! excellent product knowledge. And /Shaun is top gun/dog in service! More

Always kind and listens to you. The time wait for my car is always enjoyable The time wait for my car is always enjoyable More

shawn is very detailed & excellent overall so please give him a raise in compensation good give him a raise in compensation good More

Rick Fuentes is a wonderful service advisor. I needed my car serviced and Rick went over and above to help me out during a difficult time. This is my 3rd Volvo and I'm so happy to have Rick as I needed my car serviced and Rick went over and above to help me out during a difficult time. This is my 3rd Volvo and I'm so happy to have Rick as my service advisor. More

To expensive, took my work else where. Even if Nello did work, still was going to charge for diagnosis. Took four days for diagnosis. Even if Nello did work, still was going to charge for diagnosis. Took four days for diagnosis. More

Shaun was helpful in getting our car serviced quickly. He explained what needed to be taken care of and set up the work to be done. The car always comes back clean and ready to go. He explained what needed to be taken care of and set up the work to be done. The car always comes back clean and ready to go. More

Always a pleasure having Matt as my advisor. He excels with his knowledge, patience, and his overall customer service skills. He excels with his knowledge, patience, and his overall customer service skills. More

I like the professionalism and the customer care, they make you feel special Thank you make you feel special Thank you More

I’ve had the pleasure of working with Matt as my service writer, and he consistently delivers top-notch service. He kept me informed every step of the way, communicated clearly when updates were needed, and writer, and he consistently delivers top-notch service. He kept me informed every step of the way, communicated clearly when updates were needed, and took the time to ensure my vehicle was thoroughly checked and ready to go. As the driver of a fleet vehicle, I especially appreciate how seamlessly Matt works with the fleet company, keeping everything dialed in and hassle-free on my end. He’s personable, knowledgeable, and easy to work with, which makes the entire process smooth and stress-free. Highly recommend Matt for anyone looking for reliable, professional service with a personal touch. More