Niello Volvo of Sacramento - Service Center

Amy is the best! Remembers me at every visit and I feel like she is genuinely vested in my experience with the car. Remembers me at every visit and I feel like she is genuinely vested in my experience with the car. More

Matt is a top notch service advisor! He is always professional and I trust his advice in regards to my car maintenance and repairs. He is always professional and I trust his advice in regards to my car maintenance and repairs. More

Shaun is great and always takes care of me when I’m there for service. for service. More

Brian Machado provided exceptional service. I would recommend him without reservation. He helped me buy the perfect car for me and my family. I would recommend him without reservation. He helped me buy the perfect car for me and my family. More

Never good to have to return a NEW car , that won't run, for a software update. This car came to Monterey from theNiello Dealership- why wasn't update on car there.... or monterey? The service was quick- for a software update. This car came to Monterey from theNiello Dealership- why wasn't update on car there.... or monterey? The service was quick- the employees pleasant and helpful More

Matt is so good at engaging and making the customer feel at ease and welcome. He answered my follow-up call after my car's service with sincerity and personal warmth. Unlike some dealers' service depts this at ease and welcome. He answered my follow-up call after my car's service with sincerity and personal warmth. Unlike some dealers' service depts this one doesn't make me feel dumb! Great job Matt. More

It’s always a pleasure to work with Mat. He takes time to explain things and answer questions. He takes time to explain things and answer questions. More

I have been very impressed with the level of service that we get from the service department. It is always nice that when I walk in the recognize me and always willing to help. If my service writer is not av we get from the service department. It is always nice that when I walk in the recognize me and always willing to help. If my service writer is not available others always try and help. Just wish you had a express lube service for oil changes as my schedule makes it harder to come in and wait for a couple of hours for an oil change. More

Shaun is an excellent service representative! He is very attentive to detail, listens to the customer and delivers on his commitments He is very attentive to detail, listens to the customer and delivers on his commitments More

Rick always makes sure we have a great experience at niello volvo ; he is extremely knowledgeable and diligent about meeting our individual needs as customers niello volvo ; he is extremely knowledgeable and diligent about meeting our individual needs as customers More