Niello Volvo of Sacramento - Service Center

Shaun is always friendly and professional. He thoroughly explains services performed and always communicates clearly. He thoroughly explains services performed and always communicates clearly. More

I gave Niello Volvo Cars Sacramento 3 stars. The only issue I experienced was with their phone service. I tried to schedule a car maintenance appointment and had to call at least five times. Eac The only issue I experienced was with their phone service. I tried to schedule a car maintenance appointment and had to call at least five times. Each time, I had to wait at least 10 minutes before reaching someone. Their lines are often busy, or calls go unanswered, and even when someone picks up, you might have to wait over 15–20 minutes. Other than that, my experience has been good. More

Matt is the best! Excellent customer service. He knows my car inside and out and always takes great care of me. I feel like a customer and not just a number. Excellent customer service. He knows my car inside and out and always takes great care of me. I feel like a customer and not just a number. More

Great service department with nice professionally trained people. My first service was a good experience people. My first service was a good experience More

Excellent service provided. I appreciated the video that was provided of my car with a walkthrough of what was done. I appreciated the video that was provided of my car with a walkthrough of what was done. More

We’ve taken our Volvo in for service and repairs and Shaun is always a pleasure to work with. Take care! Rudy Shaun is always a pleasure to work with. Take care! Rudy More

Everything was taken care of in a timely manner and additional technician recommendations were shared with me. additional technician recommendations were shared with me. More

Shaun D was great as usual. Communicated the inspection findings and recommended services. Always mindful of my time and budget. Communicated the inspection findings and recommended services. Always mindful of my time and budget. More

Great service! They were fast and efficient in getting my car in and out in the sale day. They were fast and efficient in getting my car in and out in the sale day. More

Great customer service! Flexible to my work commitments. Thank you Shaun and team. Always a great experience. Flexible to my work commitments. Thank you Shaun and team. Always a great experience. More