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Niello Volvo of Sacramento - Service Center

Sacramento, CA

4.8
676 Reviews
Call Service Center (916) 245-2231

676 Reviews of Niello Volvo of Sacramento - Service Center

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May 28, 2025

Very attentive service. Service staff is friendly and courteous. They make you feel at home and comfortable. More

by DLCANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 28, 2025

Cole and Brian were awesome. Great car buying experience. Did not take my whole day. They were friendly and efficent. More

by DEBBIE.LEACH01
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 28, 2025

Everyone at this dealership works together. When you walk through the door someone always greets you, then lets you know who is to help you and if their busy, when they will be available. Comfo More

by RECEIPT_1250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 27, 2025

It was lovely. Matt always make sure everything is taken care of. We really appreciate him and the team that worked on our car. More

by phelpsym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Niello Volvo Cars Sacramento responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 13, 2025

Great experience ordering and taking delivery of multiple cars. Good communication for servicing needs. I recommend Niello Volvo. More

by EAULDSUSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
RJ Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Niello Volvo Cars Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volvo Cars Sacramento, we look forward to having you as a valued customer for many years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 12, 2025

Rick in service did an excellent job in getting our XC60 repaired by Volvo. Not an easy task dealing with Corporates More

by odell-hampton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 12, 2025

From the start of scheduling my service appointment to completing the service, I was treated with outstanding service. More

by STACEYCAMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Niello Volvo Cars Sacramento responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 10, 2025

I appreciate the convient efficient and accurate car for my car. I was taken care of in the time promised and it fixed my problem More

by WYLIEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Van Allen
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May 10, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

May 07, 2025

We ended up buying a used vehicle from Niello. There ended up being a few problems with the vehicle but at the end of the day, Niello came through and made it right. More

by ARTERYPRESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

April 30, 2025

Excellent service as always. I appreciate Matt's speed, communication, and customer service oriented approach. More

by DAVID@ROACHCAMPBELL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

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