Niello Volvo of Sacramento - Service Center

I brought my 2024 XC40 in for my first service. My service was done quickly and efficiently. My service was done quickly and efficiently. More

I've been brining my S90 2020 and XC70 2013 for service at Niello Volvo, and every time, the service has been exceptional. Their expertise with Volvo is clear, and Shaun Dortch always goes above and beyond at Niello Volvo, and every time, the service has been exceptional. Their expertise with Volvo is clear, and Shaun Dortch always goes above and beyond to ensure my cars run smoothly. From routine maintenance to more complex repairs, Niello and their staff provide honest assessments, fair pricing and top quality workmanship. More

Always great customer service in the service department. Thank you for keeping my car up to date. Thank you for keeping my car up to date. More

Matt Jeffrey is great. He always explains what needs to be done, and why, in a way I can understand. And I really appreciated the video tour of my car done by the technicia He always explains what needs to be done, and why, in a way I can understand. And I really appreciated the video tour of my car done by the technician, who explained his findings as he went through the video. Very helpful. More

Shaun was very helpful during the leasing experience. Since this was my first time dealing with an electric vehicle it would have been nice to have somethings demostrated i.e. plugging into the vehicle. Since this was my first time dealing with an electric vehicle it would have been nice to have somethings demostrated i.e. plugging into the vehicle. Not so much the plugging in but the removal of the nozzle from the vehicles bear grip. The manual says to unlock the vehicle but how is the question. Unlocking from the app doesn't work, using the interior unlock button doesn't work consistently. Another observation that is not covered in the manual is the removal of messages being displayed on the dashboard. More

These guys are the best, I didn’t buy my car at this dealership but they treated me as though I did. dealership but they treated me as though I did. More

Quick service with good communication on the car’s progress. Helpful with getting rides to and from the service center. progress. Helpful with getting rides to and from the service center. More

Shaun was so helpful in facilitating my service. It's always a pleasant experience coming in for my annual service! It's always a pleasant experience coming in for my annual service! More

Matt is an ambassador for you. Frankly if he was not there, I probably would take my car to another dealer. Some of the Bay Area Volvo dealers had cheaper quotes for same service Frankly if he was not there, I probably would take my car to another dealer. Some of the Bay Area Volvo dealers had cheaper quotes for same service and we partially spend time in Bay Area. But the trust I have developed with him is what brings me back to Sacramento. More

Really appreciate Edgar’s professionalism and patience in helping address our new Volvo’s issues. Being new to the Volvo family we have high expectations of the brand and some of the issues are a bit subtle helping address our new Volvo’s issues. Being new to the Volvo family we have high expectations of the brand and some of the issues are a bit subtle and require understanding. Edgar has been thorough in documenting the issues and providing updates: It has been a pleasure getting to know him!! More