Niello Volvo of Sacramento - Service Center

Very customer friendly. Service rep Amy Ott was always professional and in tune with the customers needs. I have bought two volvos and was always happy with my service. Service rep Amy Ott was always professional and in tune with the customers needs. I have bought two volvos and was always happy with my service. More

Amy always takes great care of us and our Volvo. She's been our same poc for 3 years now and always exceeded expectations! She's been our same poc for 3 years now and always exceeded expectations! More

I always get good service with Matt and he takes good care of all my needs. care of all my needs. More

Matthew Jeffery has always taken excellent care of us and our 2016 Volvo v70 and ensured the additional coverage we purchased is always considered at time of payment. our 2016 Volvo v70 and ensured the additional coverage we purchased is always considered at time of payment. More

Amy was my service advisor and she was great. She was professional, courteous, knowledgeable and timely. I have always had good experience at Niello Volvo. She was professional, courteous, knowledgeable and timely. I have always had good experience at Niello Volvo. More

Professional, good service and what you would expect from Volvo dealer. This is our second vehicle and we love it! from Volvo dealer. This is our second vehicle and we love it! More

The facility is always clean and comfortable. Offers beverages and snacks for customers who wait for their car to be serviced. Friendly and helpful staff especially Matt in the Service Dept. .an Offers beverages and snacks for customers who wait for their car to be serviced. Friendly and helpful staff especially Matt in the Service Dept. .and Jorgen in Sales. Service Dept, does excellent work. More

Had my car to a week- and the communication was not great. Over promised and under delivered. great. Over promised and under delivered. More

Great service …. Enjoy the valet service… It was a little higher than I expected, but all in all well, worthy time and money Enjoy the valet service… It was a little higher than I expected, but all in all well, worthy time and money More

Well, the service was good and they kept me in the loop the whole time. My only issue is that I have a policy that covers the work that was done and they told me they were not a "participating dealership" the whole time. My only issue is that I have a policy that covers the work that was done and they told me they were not a "participating dealership". The policy is a Volvo product and I had to go to my original bay area dealership to have them investigate and Niello now needs to reimburse me. That should not have happened. More