Niello Volvo of Sacramento - Service Center

Actually Rick is my point of contact for service and he is wonderful. Always provides excellent service and has great communication. is wonderful. Always provides excellent service and has great communication. More

Rick was super helpful, knowledgeable and informative without being pushy! U felt resected as the customer. Thank you Rick! without being pushy! U felt resected as the customer. Thank you Rick! More

The dealership was nice enough but the vehicle I purchased has been plagued with issues! purchased has been plagued with issues! More

Shaun was my service advisor and he gets a 5 star rating from me Denice RasmussenHe took very good care of me and my husband.We drive from Lodi ca.He took very good care of my 2004 Volvo station wagon.I can from me Denice RasmussenHe took very good care of me and my husband.We drive from Lodi ca.He took very good care of my 2004 Volvo station wagon.I cannot wait to call him again and have my Volvo serviced.Good job Shaun.!!!!! More

Amy Ott is great at her job. She is great with customers and keeps everyone informed and happy. She is great with customers and keeps everyone informed and happy. More

Matt does excellent work. I don't know who Nathan is. Having the service representatives process payment is horrible. It takes time and it is inefficient (at best). I don't know who Nathan is. Having the service representatives process payment is horrible. It takes time and it is inefficient (at best). More

Amy Ott really impressed me, I would hire her in a minute to represent any company I owned. I was helping my 86 year old father handle a safety recall on his 2003 Volvo that was not even purchased at Niello to represent any company I owned. I was helping my 86 year old father handle a safety recall on his 2003 Volvo that was not even purchased at Niello. She treated us with just as must respect and service as everyone else there that day, even though there was no charge for the recall service. They even washed the car for free. When we are ready to buy, we will head to Niello. More

Matt is very knowledgeable and explains everything in a way that is easy to understand. He communicates the expectations for timing. Always friendly and helpful! way that is easy to understand. He communicates the expectations for timing. Always friendly and helpful! More

Best Volvo dealership I’ve been to. The service department is top notch and extremely professional. Shaun was my service advisor and kept me apprised of my vehicle’s status along the wa The service department is top notch and extremely professional. Shaun was my service advisor and kept me apprised of my vehicle’s status along the way. Shaun and the entire Niello team are a pleasure to work with. More

It is exceptional. The facility is always very clean and everybody very knowledgeable. I enjoy coming there. The facility is always very clean and everybody very knowledgeable. I enjoy coming there. More