Niello Volvo of Sacramento - Service Center
Sacramento, CA
671 Reviews of Niello Volvo of Sacramento - Service Center
Team Niello never, i mean never disappoints. They always perform at top level with sincere passion to provide supreme service. my expectation is always exceeded with enthusiastic smiles. Rick They always perform at top level with sincere passion to provide supreme service. my expectation is always exceeded with enthusiastic smiles. Rick Niello knows how to pick his managers and treat his employees...it shows cause they care about their customers- hats off team Niello. More
The checkin process is easy and the staff is great. They ask questions to clarify if there are any issues and focus on the items they have identified. Upon completion they do a superb job of cleaning They ask questions to clarify if there are any issues and focus on the items they have identified. Upon completion they do a superb job of cleaning the vehicle and when I get the final bill for services it meets what the have initially identified. Thank you for your great service!! More
I like coming to this dealership. I’m always warmly welcomed and feel appreciated. And the lounge area is very comfortable and furnished with drinks and snacks. I’m always warmly welcomed and feel appreciated. And the lounge area is very comfortable and furnished with drinks and snacks. More
Dropped off my car for service, the staff was friendly and attentive. Great service, quick and easy, thanks Niello team! and attentive. Great service, quick and easy, thanks Niello team! More
Shaun was able to troubleshoot an issue that had been bothering me for a long time. The issue is now handled. Thank you for the great efforts and service bothering me for a long time. The issue is now handled. Thank you for the great efforts and service More
They always do a great job, with amazing customer service. Matt does a good job communicating about what work needs to be done on the car. The waiting area at the dealership is great, with a choice service. Matt does a good job communicating about what work needs to be done on the car. The waiting area at the dealership is great, with a choice of many hot drinks and snacks. More
Great fast service. Customer service was very responsive and gave me timely updates. I would highly recommend Customer service was very responsive and gave me timely updates. I would highly recommend More
Shaun and Michelle were very friendly, professional and able to trouble shoot a missing part, to allow everything to be done in one appointment. I was contacted frequently by Michelle to update me on prog able to trouble shoot a missing part, to allow everything to be done in one appointment. I was contacted frequently by Michelle to update me on progress and time lines, complete with phone follow up. My husband and I were very pleased with the video explanation of car and tires. More