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Nielsen Dodge Chrysler Jeep Ram
East Hanover, NJ
1,839 Reviews
Welcome to Nielsen Dodge Chrysler Jeep Ram! Our slogan is, "Save today.. The Nielsen Way". I personally believe that when you experience the whole research, shopping and car buying experience, Nielsen Dodge Chrysler Jeep Ram will provide you the best all-around value.
At Nielsen Dodge Chrysler Jeep Ram we have a strong and committed sales staff with many years of experience satisfying customer's needs. We are dedicated to customer satisfaction and our doors are always open to you. If you have any immediate questions or concerns please feel free to drop me a line on my email: BillSnouffer@Gmail.com.
We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,839 reviews
Verified Customer
Helpful October 30, 2023
I have purchased successive vehicles over the years. Peter Goettlich has been my salesperson and I am loyal to him. He has always been open, professional and has worked to get us a fair deal. Peter Goettlich has been my salesperson and I am loyal to him. He has always been open, professional and has worked to get us a fair deal. More
by c-pphil
October 29, 2023
I love driving in and someone greeting you right away and taking the card’s vitals. Everything gets sent to a terminal and makes the check in process easy. taking the card’s vitals. Everything gets sent to a terminal and makes the check in process easy. More
by lastella89
Employees Worked With
Joe Jensen
October 29, 2023
They welcomed us the second we walked in. They were courteous, kind and equipped to answer all of our questions and concerns. Very knowledgeable. Truly a flawless experience. Thanks guys! They were courteous, kind and equipped to answer all of our questions and concerns. Very knowledgeable. Truly a flawless experience. Thanks guys! More
by mcedeno316
Employees Worked With
Gabrielle
October 28, 2023
My experience was wonderful the wait was not long customer service was top tier always customer service was top tier always More
by Thompsonkesha53
October 27, 2023
Nielsen always provides the best service possible. I have a Wrangler and a Grand Cherokee- I keep buying the Jeep brand as I know the vehicles are great and the service at Nielsen is even better! I have a Wrangler and a Grand Cherokee- I keep buying the Jeep brand as I know the vehicles are great and the service at Nielsen is even better! More
by edamd
Employees Worked With
October 27, 2023
Love coming here for service, outstanding employees, great work ethic, would definitely recomend to anyone. great work ethic, would definitely recomend to anyone. More
by LOKILLO2090
October 26, 2023
I had an appointment today for diagnostic testing for my 2013 Jeep grand Cherokee. Joe Janzen was my service advisor. Joe was friendly and knowledgeable in what might be wrong with my car. He explained to m 2013 Jeep grand Cherokee. Joe Janzen was my service advisor. Joe was friendly and knowledgeable in what might be wrong with my car. He explained to me in detail and the problem with my car and how it works. After the testing was done, he suggested that I return to my local mechanic who did the previous repair, to see what is covered under thier warranty. I felt comfortable and trusted Joe in is advice and expertise. I hope to have Joe again as my service advisor and because of him, I think I’ll be returning to the dealership for my repairs. More
by tinam1072
Employees Worked With
Joe Janzen
October 25, 2023
The service department staff were very friendly and professional in assisting me with the service needed for my vehicle. Excellent customer service. professional in assisting me with the service needed for my vehicle. Excellent customer service. More
by wal6879
