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Nimnicht Chevrolet - Service Center

Jacksonville, FL

4.5
201 Reviews

201 Reviews of Nimnicht Chevrolet - Service Center

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November 11, 2023

Excellent customer service! A+ always willing to answer any and all questions I had concerning my vehicle. More

by rtaylor32097
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deni Dragicevic
Nov 13, 2023 -

Nimnicht Chevrolet responded

Thank you for writing about your visit with us! I am happy to hear that our team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to contact me with any questions or concerns. Sincerely, Joey Toole Fixed Operations joey.toole@nimnicht.com 904-387-4041

October 27, 2023

They aren’t doing anything to fix my problems , back up alarm 20 months late torn seat not anything I did just poor craftsmanship In stitching More

by vamossteve3
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Allen Meehan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Nimnicht Chevrolet responded

We appreciate you taking the time to share your experience with our service department, Steve. Here at Nimnicht Chevrolet, we like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to me at any time. Sincerely, Joey Toole Fixed Operations joey.toole@nimnicht.com 904-387-4041

September 06, 2023

Communication was horrible - service was horrible. I love the Nimnicht at the Avenues. The Nimnicht on Casset Ave. will never see my vehicle again. They cost me extra money on rental and my back windo More

by Sampson23492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen Meehan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Toole
Sep 11, 2023 -

Nimnicht Chevrolet responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit.

April 21, 2023

Rodney in service was the best to work with, he knew exactly what the problem was and searched my warranty to get my issued fixed. I could not be happier with my experience and the kindness and communic More

by BB
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Meehan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney
Apr 24, 2023 -

Nimnicht Chevrolet responded

I cannot thank you enough for your wonderful review of Nimnicht Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jim Jernigan, Service Manager, 904-387-4041 ext 1270, jjernigan@nimnicht.com

March 20, 2023

Ericka provided excellent service very sweet and friendly would come back and do business again More

by Sade.renae23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ericka Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Nimnicht Chevrolet responded

Thank you for taking the time to write this review. I am pleased to hear that Ericka was able to provide an efficient and overall positive experience. Sincerely, Brent Cox, Sales Manager, 904-425-6340, bcox@nimnicht.com

March 07, 2023

The service was inadequate and my expectations were not met. My service advisor ,Joanne Akel . More

by Teresa Reddick
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joanne Akel
Mar 09, 2023 -

Nimnicht Chevrolet responded

Teresa, our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, Jim Jernigan, Service Manager, 904-387-4041 ext 1270, jjernigan@nimnicht.com

February 14, 2023

They were very nice, and on time with appointment and completion of oil change, they also had free wash. More

by Alliedfnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Meehan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Nimnicht Chevrolet responded

I am glad to hear you enjoyed your recent visit to our service department. At Nimnicht Chevrolet I believe clean cars make happy customers and I am pleased to hear you appreciated your free car wash! Sincerely, Jim Jernigan, Service Manager, 904-387-4041 ext 1270, jjernigan@nimnicht.com

January 24, 2023

Travis is a very fun and most definitely, professional salesman, he is very proficient in his work. More

by ashaffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Meehan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Grimes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

ashaffer responded

Travis Grimes and Allen Meehan are top notch salesman. I would refer my family and friends to them!

December 19, 2022

I have no idea how your rating is a 4. 9. Your service department is the WORST. Employee's do not call back as they say. They do not listen to their messages. Never Ever has one person foll More

by Terrynina2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen Meehan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Nimnicht Chevrolet responded

Thank you for taking the time to share your recent experience at Nimnicht Chevrolet. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Jim Jernigan, Service Manager, 904-387-4041 ext 1270, jjernigan@nimnicht.com

August 16, 2022

SHE IS VERY VERY HELPFUL! I DEFINITELY WOULD RECOMMEND HER TO ANYMORE COMING IN NEEDING ASSISTANCE. SHE'S DEFINITELY AN AWARD WINNER! THANK YOU SO MS.LAVERNE HOOD! More

by Dayzalamar95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laverne Hood, Laverne Hood
Aug 18, 2022 -

Nimnicht Chevrolet responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Jim Jernigan, Service Manager, 904-387-4041 ext 1270, jjernigan@nimnicht.com

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