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Nissan of Cool Springs

Franklin, TN

Overview
Employees
Reviews
Vehicles
4.7
2,120 Reviews
At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. We proudly serve the William County area of Tennessee, which includes the cities of Franklin, Nashville, Brentwood, Smyrna, and Murfreesboro. Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. One way we do this is by regularly running online specials and coupons, which add to the everyday savings provided by Nissan of Cool Springs. We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family. At Nissan of Cool Springs, the customer is, and always has been, a number one priority. With a vast selection of both new and pre-owned vehicles, you'll definitely drive away happy in the vehicle of your dreams!
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212 Comtide Court

Franklin, TN

37067

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Showing 2,120 reviews

July 01, 2021

Darius treated me and my mother in a manor in which instilled trust that will last years. Along with me recommending Nissan of cool springs. More

by Oliverwarrenmorton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Woods, Darius Fields
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Jul 05, 2021 -

Nissan of Cool Springs responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Nissan of Cool Springs so helpful in the purchase of your new vehicle. Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit! Best Regards, Amber Amarx (615) 861-8514

July 01, 2021

A salesman who is humble and willing to go above and beyond for his customers. Bad credit good credit or in between Tim Is somewhat like a magician he will pop out with something magical after several n More

by Yomika
Recommend Dealer
Yes
Employees Worked With
Tim "Good Guy" Campbell
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Jul 05, 2021 -

Nissan of Cool Springs responded

Hi Yomika, thank you for your positive review. We're glad to hear that you found our team here at Nissan of Cool Springs so helpful in the purchase of your vehicle. Best Regards, Amber Amarx (615) 861-8514

June 30, 2021

Amazing and patient with everything they did. They showed me a bunch of different vehicles and let me test drive a few that lead us to the vehicle we got now More

by dawilson09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Fields
Report | Print
Jul 05, 2021 -

Nissan of Cool Springs responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Regards, Mark Hepler (615) 790-2500

June 30, 2021

Excellent customer service, friendly & personable. Listened to my wants and needs then met them More

by Chelsallen93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim "Good Guy" Campbell, John Morris
Report | Print
Jul 05, 2021 -

Nissan of Cool Springs responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Regards, Mark Hepler (615) 790-2500

June 29, 2021

This dealership went above and beyond to get me in this beautiful car..I love it! Thank you Darius Fields and your team for everything! More

by Natasha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Fields, Brandon Alexander
Report | Print
Jul 05, 2021 -

Nissan of Cool Springs responded

Hi Natasha, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, Amber Amarx (615) 861-8514

June 29, 2021

Communication and helping you understand the process step by step More

by mariogriffin93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Fields
Report | Print
Jul 05, 2021 -

Nissan of Cool Springs responded

Hi Mario, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Regards, Mark Hepler (615) 790-2500

June 29, 2021

Darius was outstanding. His customer service and Darius was outstanding. His customer service and professionalism was Impeccable. He was honest and trustworthy with the process. Nissan Franklin THE More

by dennis.kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Lewis, Eric Roundy, Darius Fields, Michael Harshberger, John Morris
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Jul 05, 2021 -

Nissan of Cool Springs responded

Hi Dennis, thank you so much for your feedback about Nissan of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Regards, Mark Hepler (615) 790-2500

June 28, 2021

Zach was extremely helpful. He provided honest answers to our questions and was looking out for a car he knew we would love! More

by scottiklecka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Marchese
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Jun 28, 2021 -

Nissan of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to Zach here at Nissan of Cool Springs! We look forward to your next visit! Take care!

June 27, 2021

Professional, knowledgeable, welcoming, painless process. James and Michael were thorough - we appreciated their care. More

by Waddieone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Haynes, Michael Harshberger
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Jun 28, 2021 -

Nissan of Cool Springs responded

Hi, we are very happy we could provide you with a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

June 27, 2021

This is our 3rd time purchasing from this dealer and they always go above and beyond! We will def be back! Bishoy is awesome! More

by montaguelauren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stacy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bishoy Rizk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2021 -

Nissan of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to Bishoy here at Nissan of Cool Springs! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care! Best Regards, Amber Amarx (615) 861-8514

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