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Nissan of Cool Springs

Franklin, TN

4.8
2,117 Reviews
At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. We proudly serve the William County area of Tennessee, which includes the cities of Franklin, Nashville, Brentwood, Smyrna, and Murfreesboro. Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. One way we do this is by regularly running online specials and coupons, which add to the everyday savings provided by Nissan of Cool Springs. We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family. At Nissan of Cool Springs, the customer is, and always has been, a number one priority. With a vast selection of both new and pre-owned vehicles, you'll definitely drive away happy in the vehicle of your dreams!
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212 Comtide Court

Franklin, TN

37067

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Showing 2,117 reviews

November 30, 2020

Great visit! Appreciated the time and effort everybody put forth to make sure I found the best vehicle. Thank you again for the help and hospitality. More

by zth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Suleiman
Dec 03, 2020 -

Nissan of Cool Springs responded

Hi, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Amber Amarx (615) 861-8514

November 30, 2020

Alan was wonderful and very knowledgeable about all of the nissan vehicles we were interested in. Him and Tom the manager made our experience so easy. More

by shannalee14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Woods
Dec 03, 2020 -

Nissan of Cool Springs responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Have a great day! Best Regards, Amber Amarx (615) 861-8514

November 30, 2020

Bishoy was very helpful and attentive to our needs. He worked really hard to make sure we were taken care of. Would highly recommend him to anyone. More

by agomoljak
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mack Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bishoy Rizk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Garcia
Dec 01, 2020 -

Nissan of Cool Springs responded

Hi, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Take care! Best Regards, Amber Amarx (615) 861-8514

November 23, 2020

Bishoy makes the process of leasing a car fun and something to look forward to. He cares and he's great at making the deal right. More

by Laurie Guzman
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

Nissan of Cool Springs responded

Hi, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care! Best Regards, Amber Amarx (615) 861-8514

November 18, 2020

I always feel satisfied back to Nissan dealer in cool spring to have the services. I’ll definitely come back to have my car maintenance. More

by Jkml2k5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenifer Spaulding
Nov 19, 2020 -

Nissan of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Regards, Mark Hepler (615) 790-2500

November 18, 2020

Team Nissan at Cool Spring was very professional & accommodating. I would definitely recommend them! I was a little worried about buying a brand new vehicle but they got my payments where I needed the More

by Shagirl53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Nissan of Cool Springs responded

Hello, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care! Best Regards, Amber Amarx (615) 861-8514

November 18, 2020

Great Day, Mr. ED was very polite and very honest. He made sure i.was very well taken care of. His customer service was very excellent. He made sure I was happy. More

by Pmobley1964
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Ryan, Gabriel Garcia
Nov 20, 2020 -

Nissan of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. Feel free to reach out to us if you need anything. Have a wonderful day. Best Regards, Amber Amarx (615) 861-8514

November 08, 2020

The Cool Spring Nissan Dealership is a step above the rest in terms of customer service. Doug Hammond and Bishoy Rizk are extremely friendly, knowledgeable, and definitely puts the customer first. More

by rashadhowse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Hammond
Nov 10, 2020 -

Nissan of Cool Springs responded

Rashad, Thank you so much for taking the time to leave Bishoy and Doug such a wonderful review! We are glad that we were able to achieve the best customer service with your visit. Let us know if we can help you with anything in the future! Thank you, Amber Marx Owner Loyalty Manager

November 05, 2020

This is a wonderful dealership! Employees are friendly and professional. I have purchased my last two vehicles here and both were from E. Price. He is very knowledgeable and super easy to work with. It wa More

by GregB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
E Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Garcia
Nov 11, 2020 -

Nissan of Cool Springs responded

Greg, thank you for your positive review. We're glad to hear that you found our team here at Nissan of Cool Springs so helpful in the purchase of your new vehicle. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care! Best Regards, Amber Amarx (615) 861-8514

November 04, 2020

Chase was fantastic! I had extraordinary circumstances, and he worked with me until I finally was able to purchase my car. He was very kind, not pushy - always willing to go the extra mile. THANK YOU!!!! More

by jmcouncil
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Austin
Nov 08, 2020 -

Nissan of Cool Springs responded

Jmcouncil, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

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