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Nissan of Cool Springs
Franklin, TN
2,117 Reviews
At Nissan of Cool Springs, our sole purpose is to provide you with the best customer service around. We proudly serve the William County area of Tennessee, which includes the cities of Franklin, Nashville, Brentwood, Smyrna, and Murfreesboro.
Our professional sales, Nissan service, and parts staff work hard to earn and keep your business. One way we do this is by regularly running online specials and coupons, which add to the everyday savings provided by Nissan of Cool Springs.
We measure our success as a Nissan dealer by your complete satisfaction, all with the aim of earning your valued repeat business, plus referrals to friends and family.
At Nissan of Cool Springs, the customer is, and always has been, a number one priority. With a vast selection of both new and pre-owned vehicles, you'll definitely drive away happy in the vehicle of your dreams!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,117 reviews
October 12, 2020
Chase was absolutely AMAZING! He is the most awesome salesman I've ever dealt with. I told him what I wanted and he didn't try to talk me into anything more. Super friendly, knowledgeable and just an al salesman I've ever dealt with. I told him what I wanted and he didn't try to talk me into anything more. Super friendly, knowledgeable and just an all around great person. I will definitely be using him for my next vehicle purchase. Not to mention that he's quite easy on the eyes😉 More
by Kworkman212
Employees Worked With
Chase Austin, Eric Roundy, Gabriel Garcia
October 11, 2020
Chase did a great job with helping purchase my new car! He was very patient and listened to exactly what I wanted in my new car. I would recommend him to anyone wanting to purchase from Nissan of Cool Spri He was very patient and listened to exactly what I wanted in my new car. I would recommend him to anyone wanting to purchase from Nissan of Cool Springs. I’m a very happy customer with my experience thanks to Chase! More
by Kaitlyn
Employees Worked With
Chase Austin
October 10, 2020
Everyone there was very helpful and made buying my new car great. Chase was friendly, professional, patient and great at explaining how things worked.. Awesome experience car great. Chase was friendly, professional, patient and great at explaining how things worked.. Awesome experience More
by Lladams32
Employees Worked With
Chase Austin
October 09, 2020
Every one we talked to was very helpful. Went over and beyond to see that I got the best deal for me. I am very glad I chose Nissan of Cool Springs! beyond to see that I got the best deal for me. I am very glad I chose Nissan of Cool Springs! More
by Haup57
Employees Worked With
Dave Carey, Bayo Anifowoshe, Gabriel Garcia
October 06, 2020
I live in Ohio and I can't say enough good things about everyone at the dealership. They made purchasing a vehicle out of state easy and trouble free. They did everything in their power to make it as comfo everyone at the dealership. They made purchasing a vehicle out of state easy and trouble free. They did everything in their power to make it as comfortable as possible. The vehicle was as promised through questioning and pictures. The finance was seamless. Bayo and Eric were very professional and accommodating. Thank you all for the ultimate customer service. More
by passintyme
Employees Worked With
Bayo Anifowoshe, Connor Lewis, Eric Roundy, Gabriel Garcia
October 05, 2020
I enjoyed working with Chase on my car purchase and appreciate his candid no-pressure style. He's a car guy and relates with the auto enthusiast in all of us! appreciate his candid no-pressure style. He's a car guy and relates with the auto enthusiast in all of us! More
by T.J.
Employees Worked With
Chase Austin
October 03, 2020
I am absolutely loving my new Nissan Pathfinder. Thanks so much to Chase Austin for helping us choose the perfect vehicle for us. Chase is very knowledgeable and made me feel very at ease while dealing wit so much to Chase Austin for helping us choose the perfect vehicle for us. Chase is very knowledgeable and made me feel very at ease while dealing with him. I will definitely be back for my next purchase. More
by KBeck
Employees Worked With
Chase Austin
October 03, 2020
Nissan in cool springs was great , Ed Ryan was our salesman , and he was exceptional. He went out of his way to give us the best experience possible, and went above and beyond for us. he is a hard wor salesman , and he was exceptional. He went out of his way to give us the best experience possible, and went above and beyond for us. he is a hard worker and truly cares about his clients and wants them to be happy. More
by ashleyculwheatley
Employees Worked With
Doug Hammond, Ed Ryan
October 02, 2020
Ed Ryan went above and beyond with my car experience!! He provided great customer service thur the whole car process with me! He was honest with me the 1st day! Ed Rocks! I will Recommend ED to all my friend provided great customer service thur the whole car process with me! He was honest with me the 1st day! Ed Rocks! I will Recommend ED to all my friends/ family More
by Mosehamy
September 30, 2020
Very nice folks to deal with. They did not hassle back and forth with me about the price on a pre-owned car. they accepted my offer and I was driving it away in a couple of hours! Thanks John C. and nice and forth with me about the price on a pre-owned car. they accepted my offer and I was driving it away in a couple of hours! Thanks John C. and nice sales manager and receptionist also. More
by acrain68
Employees Worked With
Eric Roundy, John Chorba
