Nissan of Cool Springs

When I came into the dealership with appointment the front counter person stated the sales person I had an appointment with wasn't there. After I told her I know he is there as I have an appointment she front counter person stated the sales person I had an appointment with wasn't there. After I told her I know he is there as I have an appointment she found that he was on the phone. Michael Brown answered my inquire within the hour I sent it about the vehicle I was looking at. Nashville Nissan never returned my inquiry. The initial offer for my trade was $1500 less than rough trade although the vehicle should have been rated as clean trade and was after intense negotiation with Sales Manager. At the end I did receive the vehicle and offer I was looking for. More

What a great experience! I have been buying cars for the last 40 years and this is the first time where I came in with information that I gathered from web sites and the dealer accepted them without any hag last 40 years and this is the first time where I came in with information that I gathered from web sites and the dealer accepted them without any haggling. The salesman was extremely helpful instructing us about all the bells and whistles on our new Murano and even sent the car back to the service detp because he was not happy with the detailing of the car. The service dept is also great and is the main reason we came to Cools Springs Nissan to buy our new vehicle. They are very friendly and honest - something you don't see at other service depts. They even recommended that we have glass repairs done by another provider in the city because they would be cheaper. Now that is an honest service dept. More

I liked the way Michael Brown interacted with me...he was helpful in hearing what I wanted and educating me in the process...He also assisted in getting the deal done in a timely manner. I would recommend helpful in hearing what I wanted and educating me in the process...He also assisted in getting the deal done in a timely manner. I would recommend other folks coming to him and to Nissan of Cool Springs based on my positive experience. AJ was helpful as well. Thanks. JD More

Richard was EXCELLENT!! My Mother and had taken in a Richard was EXCELLENT!! My Mother and had taken in a 2002 Altima in for a service required but the repairs were so costly we decided to purchase a n Richard was EXCELLENT!! My Mother and had taken in a 2002 Altima in for a service required but the repairs were so costly we decided to purchase a new vehicle. We hadn't plan to purchase a new vehicle that night and Richard was soooo helpful. He helped us work though what vehicle was right for us, size, mileage and cost. By the end of the night we were driving off in a 2012 Rogue! We LOVE our new Rogue!! The vehicle features are exactly what we needed and price was great! I strongly recommend Richard Williams and Nissan of Cool Springs. Thanks Again Richard for everything! More

Very professional, clean, friendly dealership. Everyone was very helpful, all questions answered. They did worked with us on what we wanted and gave us all the discounts we asked for. was very helpful, all questions answered. They did worked with us on what we wanted and gave us all the discounts we asked for. More

Greg was informative, educated about product, provided excellent understanding of alternatives, he was just a pleasure to work with. A stark improvment over customer service I have received in the past fr excellent understanding of alternatives, he was just a pleasure to work with. A stark improvment over customer service I have received in the past from other dealers/salespeople. More

Mr. Blair and the dealership was very easy to work with. We quickly negotiated a straightforward deal (over the telephone!) and I was able to drive up and pick up the vehicle with no hassles or pressure and We quickly negotiated a straightforward deal (over the telephone!) and I was able to drive up and pick up the vehicle with no hassles or pressure and no changes to our agreed-upon deal. This dealership is obviously motivated to sell and move vehicles and I would highly recommend that anyone within a reasonable distance check them out before buying elsewhere - I'm 1.5 hours away and it was very much worth the drive to Nissan of Cool Springs to do business. I haven't bought a new car in 14 years until now and they were truly a pleasure to work with; the staff was courteous, friendly, and very professional. This dealership is a great asset to the Nissan company. More

The experience at Cool Springs Nissan was so pleasant and smooth, that I could not imagine buying another car any where else. Richard was very patient and informative. The car buying experience was simple smooth, that I could not imagine buying another car any where else. Richard was very patient and informative. The car buying experience was simple and not as time consuming as I dreamed that it would be. Although I knew that I wanted a new car, I dreaded going through the process. I will be sure to refer my family and friends to this dealership. Thanks for making car buying easy! Sincerely, Judy Harris More

the best experience I ve had buying a car, was not pushy and i felt like we got a good deal. Will use/shop this dealership again on our next purchase for a new Titan in the next year or so. and i felt like we got a good deal. Will use/shop this dealership again on our next purchase for a new Titan in the next year or so. More

Everything was fine--felt like I was well taken care of. Tnis is this the second car I have bought at this dealership. As long as everything stays as is, I'll probably buy my next car here too. Tnis is this the second car I have bought at this dealership. As long as everything stays as is, I'll probably buy my next car here too. More