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Nissan of Cool Springs

Franklin, TN

4.8
2,109 Reviews

212 Comtide Court

Franklin, TN

37067

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2,109 Reviews of Nissan of Cool Springs

May 07, 2021

Cameron and Tom were a joy to work with. Cameron was very patient and took the time I needed to feel comfortable. I love my new Rogue! More

by Deb Mc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Woods, Cameron Stone
May 08, 2021 -

Nissan of Cool Springs responded

Hi Deb, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! We look forward to your next visit! Take care!

May 06, 2021

I recently purchased a frontier from cool springs ,my experience buying a car from LJ was awesome! As a female purchasing by myself I was treated with respect and Lamin helped me get the most amazing de More

by Kay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Lewis, Lamin "L.J." Jumu, Michael Harshberger
May 07, 2021 -

Nissan of Cool Springs responded

Hi, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 05, 2021

Everyone is very friendly and helpful! Sales (LJ Jumu) is very helpful, easy to discuss needs, & his best offerings. Sales manager easy to discuss needs & price. No hassle or delay. Service department and ma More

by EW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hepler, Amber Marx, Lamin "L.J." Jumu, Roy Briscoe
May 07, 2021 -

Nissan of Cool Springs responded

Hi, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Best Regards, Amber Amarx (615) 861-8514

May 04, 2021

This was the best vehicle purchasing experience in my life! LJ is the GOAT in car sales! He treated my husband with respect and he was very professional. Everyone at Nissan of Cool Springs was extremely More

by Dr. Miller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Roundy, Zachary Nguyen, Lamin "L.J." Jumu
May 04, 2021 -

Nissan of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 03, 2021

It's great to work with Nissan of Coolsprings during car buying process. Appreciate the efforts of Rashod Turner and rest of the staffs. Thanks for great discounts and good rate of interest. More

by Ishwor Bhusal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Woods, Lance Carney, Matthew Harmon, Rashod Turner
May 04, 2021 -

Nissan of Cool Springs responded

Hi Ishwor, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, Amber Amarx (615) 861-8514

May 03, 2021

We recently purchased a 2108 Altima here. We were told there were add ons that the dealer does to every car when they arrive at the dealership and they would be added to the price. We liked the car, so we More

by Ryan
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Lance Carney, Amber Marx
Jun 15, 2021 -

Nissan of Cool Springs responded

Ryan, We apologize for any misunderstanding. The Perma Plate is non transferable. The warranty would not cover any damage that was incurred under your ownership. Perma Plate is option given to all our customers. It is a warranty and a product. Let us know if you have any questions. Thank you, Amber Marx

Jun 15, 2021 -

Ryan responded

It wasn't explained to me that way. I didn't know I had the option to not purchase it.

May 02, 2021

Josh and the entire staff gave me probably the best and easiest buying experience I've ever had. I don't even have to exaggerate, it was awesome, highly recommended them for your next purchase. More

by Jstacy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Lewis, Gabriel Garcia, Josh Shoate
May 03, 2021 -

Nissan of Cool Springs responded

Hi stacy, we're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. Thanks again for the recommendation, and have an amazing day! Regards, Mark Hepler (615) 790-2500

April 30, 2021

Matt Gleason helped me find and purchase the vehicle i wanted without high pressure sales pitch, i will definitely consider this dealership when purchasing a vehicle in the future. More

by Donaldrodgers39
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gleason
May 01, 2021 -

Nissan of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. Feel free to reach out to us if you need anything. Have a wonderful day. Best Regards, Amber Amarx (615) 861-8514

April 29, 2021

Christian Martinez was amazing to work with! He went above and beyond for us. He spent numerous hours finding a car to meet our request. Ask for him, you won’t be sorry!! More

by Courtneyswayze
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cristian Martinez
May 01, 2021 -

Nissan of Cool Springs responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Amber Amarx (615) 861-8514

April 29, 2021

I recently purchased a 2018 Pathfinder SL from Nissan of Cool Springs. My salesman suggested this specific vehicle based on criteria we provided and it was equipped with everything we were looking for. We More

by Gary Hutcherson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Garcia, Tim "Good Guy" Campbell, Scott Mitchell
Apr 29, 2021 -

Nissan of Cool Springs responded

Hi Gary, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! Best Regards, Amber Amarx (615) 861-8514

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