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Nissan of Cool Springs

Franklin, TN

4.8
2,109 Reviews

212 Comtide Court

Franklin, TN

37067

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2,109 Reviews of Nissan of Cool Springs

April 27, 2021

I had a great experience at this dealership . The process was very easy and the rate was awesome . Thank you for all of your help . More

by kerr.megan
Recommend Dealer
Yes
Employees Worked With
Lamin "L.J." Jumu
Apr 28, 2021 -

Nissan of Cool Springs responded

Hi, thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Nissan of Cool Springs! Regards, Mark Hepler (615) 790-2500

April 27, 2021

Absolutely excellent service and assistance. We would recommend Nissan of Cool Springs to anyone interested in a new car!! LJ WAS THE BEST!! Friendly and knowledgeable!! More

by Jeweline
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stacy, Paul Huber, Lamin "L.J." Jumu, Michael Harshberger
Apr 28, 2021 -

Nissan of Cool Springs responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Nissan of Cool Springs for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Nissan of Cool Springs! Regards, Mark Hepler (615) 790-2500

April 27, 2021

This car buying experience was different from any other. No pressure at all, no intimidation. The salesman explained the car's features first and then he drove it. Then we drove it. Selling price was about More

by rogue2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamin "L.J." Jumu, Michael Harshberger
Apr 28, 2021 -

Nissan of Cool Springs responded

Hi, thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Nissan of Cool Springs! Regards, Mark Hepler (615) 790-2500

April 26, 2021

James Hayes was referred to me from a friend that recently purchased a car as well. I drove from Clarksville TN after building a report with James via text and phone calls . James helped me get exact More

by heatherine5097
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Haynes
Apr 27, 2021 -

Nissan of Cool Springs responded

Hello, thank you so much for your feedback about Nissan of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again in the future. Best wishes, Nissan of Cool Springs

April 21, 2021

I had a great experience at this dealership. They made the process super easy and I felt they were working with me on my new lease. More

by boldens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Lewis, Michael Harshberger, Tim "Good Guy" Campbell
Apr 22, 2021 -

Nissan of Cool Springs responded

Hi, thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Nissan of Cool Springs! Regards, Mark Hepler (615) 790-2500

April 21, 2021

Very easy process of purchasing my vehicle.Sales and Very easy process of purchasing my vehicle. Sales and management folks made an extra effort to secure my business. I have made two previous attempt More

by nomow1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Roundy, Gabriel Garcia, Matt Gleason
Apr 22, 2021 -

Nissan of Cool Springs responded

Hi, we are so pleased that we were able to meet your expectations and that you enjoyed your time here at Nissan of Cool Springs. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

April 19, 2021

I found the perfect car after searching for a few months. I flew from South Dakota to pick up the car. I was a little out of my comfort zone buying a vehicle on line. Everyone I came in contact with put me a More

by Kristin Pederson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Carey, Gabriel Garcia, Brandon Alexander, Tim "Good Guy" Campbell
Jun 15, 2021 -

Nissan of Cool Springs responded

Kristin Pederson, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! If you ever need anything else from us, please feel free to give us a call. Have an awesome day! Thank you, Amber

April 19, 2021

Bishoy Rizk @ Nissan of Cool Springs astonished me with the courtesy he provided throughout the new vehicle purchase experience. From listening to the ideal make / model / interior / to understanding & ali More

by Brandi T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
Jun 15, 2021 -

Nissan of Cool Springs responded

Hi Brandi T, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thank you, Amber Marx

April 18, 2021

Just bought my Jeep Compass from Nissan of Cool Springs today and had such an awesome time doing so! My salesman Tim was so helpful, polite, and kind to me the entire time. I met managers, Connor and Eric More

by Desiraeroo14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stacy, Connor Lewis, Eric Roundy, Gabriel Garcia, Tim "Good Guy" Campbell
Apr 19, 2021 -

Nissan of Cool Springs responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Regards, Mark Hepler (615) 790-2500

April 18, 2021

Bishoy was knowledgeable and professional assisting in our Murano purchase. Our experience was quick and painless. We appreciate Bishoy and the support staff that made the car buying process clear and wit More

by Franklin Drapers
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk, Gabriel Garcia
Apr 19, 2021 -

Nissan of Cool Springs responded

Hello Franklin, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Regards, Mark Hepler (615) 790-2500

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