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Nissan of Cool Springs

Franklin, TN

4.8
2,109 Reviews

212 Comtide Court

Franklin, TN

37067

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2,109 Reviews of Nissan of Cool Springs

April 16, 2021

We had an amazing buying experience!! Would definitely recommend Bishoy and Nissan of CoolSprings. He was extremely knowledgeable and very helpful with the entire process! More

by camillehatfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
Apr 18, 2021 -

Nissan of Cool Springs responded

Hello, thank you for your kind review; we are happy to pass along your comments to Bishoy here at Nissan of Cool Springs! We look forward to your next visit! Take care! Regards, Mark Hepler (615) 790-2500

April 15, 2021

James absolutely sold me on the Armada 2020! I was just car shopping!!how he gets the customers to feel like family! Need more people like James!!! Amazing More

by tonya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Haynes
Apr 16, 2021 -

Nissan of Cool Springs responded

Hi Tonya, thank you for your kind review; we are happy to pass along your comments to James here at Nissan of Cool Springs! Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Nissan of Cool Springs! Regards, Mark Hepler (615) 790-2500

April 15, 2021

James is the best salesman ever he came in on his off day to personally take care of me and made sure I left with the car I wanted .. And he made my purchase extremely painless and easy will highly recommend More

by Tonya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Haynes
Apr 16, 2021 -

Nissan of Cool Springs responded

Hi Tonya, thank you for your kind review; we are happy to pass along your comments to James here at Nissan of Cool Springs! Please let us know if you have any additional questions about the services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Nissan of Cool Springs! Regards, Mark Hepler (615) 790-2500

April 12, 2021

Tim was a great help, showing us exactly what we needed in our purchase! He made the experience relaxing and fun at the same time. We will definitely be using him down the road. More

by natdgrim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim "Good Guy" Campbell
Apr 14, 2021 -

Nissan of Cool Springs responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 12, 2021

Rashod and Gabe were absolutely wonderful and I will be recommending them to anyone looking for a car or financing. They were both extremely professional and caring throughout the entire process. More

by Aubrey.fields
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gabriel Garcia, Rashod Turner
Apr 14, 2021 -

Nissan of Cool Springs responded

Hello, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Best Regards, Amber Amarx (615) 861-8514

April 08, 2021

Very patient,polite and friendly .help you to save money on what you’re buying.I recommend LJ for everyone who don’t know what car they want to get. Walk in and talk to him and you walk out with a smile More

by gkwameeric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Roundy, Gabriel Garcia, Lamin "L.J." Jumu
Apr 10, 2021 -

Nissan of Cool Springs responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Regards, Mark Hepler (615) 790-2500

April 08, 2021

LJ is the man to go to if you need a car, whether you know what you want or not. He communicates well, explains everything step by step so you don’t feel left out and he is amazing. Whenever you go to Ni More

by Chris E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Roundy, Gabriel Garcia, Lamin "L.J." Jumu
Apr 10, 2021 -

Nissan of Cool Springs responded

Hi Chris, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! If you have any further questions, please give us a call. We're always happy to help! Regards, Mark Hepler (615) 790-2500

April 04, 2021

Very professional didn't take all day when my husband gets ready for a vehicle LJ will be our man.hes very helpful.made this experience so easy More

by AnnetteBean2005
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Connor Lewis, Lamin "L.J." Jumu, Darius Fields
Apr 06, 2021 -

Nissan of Cool Springs responded

Hi, we're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care! Best Regards, Amber Amarx (615) 861-8514

April 03, 2021

LJ was amazing and worked hard to find me the right car for me. He listened and made sure I was happy and comfortable with my decision. More

by AmyS
Recommend Dealer
Yes
Employees Worked With
Lamin "L.J." Jumu
Apr 03, 2021 -

Nissan of Cool Springs responded

Hi Amys, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 01, 2021

No issues. I knew what I wanted and was able to close the deal smooth and quickly. Only issue is I don’t like the extra add in sales they try to do, but I guess that is part of it More

by Marieam13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Roundy, Cameron Stone, Michael Harshberger
Apr 02, 2021 -

Nissan of Cool Springs responded

Hi, thank you for taking the time to let us know how we did. Please let us know if there is anything else we can do for you; we are more than happy to help! We hope you have a great day! Regards, Mark Hepler (615) 790-2500

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