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Nissan of Cool Springs

Franklin, TN

4.8
2,109 Reviews

212 Comtide Court

Franklin, TN

37067

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2,109 Reviews of Nissan of Cool Springs

March 29, 2021

My experience was great! I called the dealership looking for a particular car, and found it! From the initial contact to driving off of the lot, it was a great experience! Thanks! More

by Maudeanlj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chorba, Gabriel Garcia
Mar 31, 2021 -

Nissan of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care! Best Regards, Amber Amarx (615) 861-8514

March 28, 2021

We had communicated about a specific vehicle before arrival. When we arrived, LJ had the truck ready for us to drive. LJ was incredibly professional and personable. We had a deal we wanted with trade-i More

by rileybearsmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Garcia, Lamin "L.J." Jumu
Mar 30, 2021 -

Nissan of Cool Springs responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 27, 2021

LJ, my car salesman, went above and beyond to make sure my car buying experience today was a great one. He really took the time to listen to all of my concerns as well as find out everything I was looking More

by Stephanie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug Hammond, Bishoy Rizk, Gabriel Garcia, Lamin "L.J." Jumu
Mar 28, 2021 -

Nissan of Cool Springs responded

Hi Stephanie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Cool Springs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Best Regards, Amber Amarx (615) 861-8514

March 26, 2021

Matt was so awsome! He answered all our questions and made it a quick and easy process. Will definitely recommend him to friends and family looking for a new car! More

by kas052491
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gleason
Mar 27, 2021 -

Nissan of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Best Regards, Amber Amarx (615) 861-8514

March 25, 2021

Gabe was incredible. He made us feel understood and was very clear. He was helpful and quick with his insight and we highly recommend him!!!!:) More

by Laney
Recommend Dealer
Yes
Employees Worked With
Gabriel Garcia
Mar 25, 2021 -

Nissan of Cool Springs responded

Laney, Thank you for leaving a great review for Gabe!! Let us know if we can help you with anything. Amber Marx 615-861-8514

March 25, 2021

Darius Fields made the car buying process easy and painless. Fantastic customer service and I’ll definitely e sending friends and family his way! Nissan of cool springs is the way to go without a doub More

by williamsalsburyhcm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Fields
Mar 26, 2021 -

Nissan of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! We are always more than happy to assist you if anything else comes up. Take care!

March 25, 2021

Tim was amazing! He helped me get my very first car at nineteen while I’m facing a very rough time. I’m more than grateful! More

by Cristenhenry01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Tim "Good Guy" Campbell
Mar 26, 2021 -

Nissan of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! We are always more than happy to assist you if anything else comes up. Take care!

March 25, 2021

I’m extremely satisfied with my service! Darius has been so patient and caring throughout the entire process. I’m a very indecisive person and the Keymaster helped me make the best decision based on my need More

by mezmereyezdandt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Fields
Mar 26, 2021 -

Nissan of Cool Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! We are always more than happy to assist you if anything else comes up. Take care! Best Regards, Amber Amarx (615) 861-8514

March 25, 2021

Eric was belittling, cocky, and a flat out jerk. He provided no clarity. My husband and I were Shocked at the “deal” he tried to give us through a speech that went like “let me talk to you like I’m you More

by Laney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Roundy
Jun 15, 2021 -

Nissan of Cool Springs responded

Laney, we truly appreciate your honest feedback. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (615) 224-8250 so we can work towards a solution. Thank you and have a great day. Amber Marx

March 25, 2021

I can definitely say I would recommend everyone to go buy a car at Nissan Cool Springs. I had a fantastic experience a much better one than I’ve ever had! When you go make sure you ask for KeyMaster he’ll de More

by SHAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Fields
Mar 26, 2021 -

Nissan of Cool Springs responded

Hi Shay, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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