
Nissan of Cool Springs
Franklin, TN
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2,109 Reviews of Nissan of Cool Springs

My experience was great! I called the dealership looking for a particular car, and found it! From the initial contact to driving off of the lot, it was a great experience! Thanks! for a particular car, and found it! From the initial contact to driving off of the lot, it was a great experience! Thanks! More
We had communicated about a specific vehicle before arrival. When we arrived, LJ had the truck ready for us to drive. LJ was incredibly professional and personable. We had a deal we wanted with trade-i arrival. When we arrived, LJ had the truck ready for us to drive. LJ was incredibly professional and personable. We had a deal we wanted with trade-in and he made it happen. It was easy and quick! Great experience! More
LJ, my car salesman, went above and beyond to make sure my car buying experience today was a great one. He really took the time to listen to all of my concerns as well as find out everything I was looking my car buying experience today was a great one. He really took the time to listen to all of my concerns as well as find out everything I was looking for. I didn't feel pressured because he was more focused on going through my options and assisting me in the process of everything, than pushing or persuading me to trade in my car and buy a new one. He's not the only salesman as Nissan of Cool Springs who have been great about taking care of me, which is why I have returned. LJ was patient, thorough, and timely.. I am definitely glad I walked away feeling good about my experience and confident about my purchase. Happy Customer 🤗 More
Matt was so awsome! He answered all our questions and made it a quick and easy process. Will definitely recommend him to friends and family looking for a new car! made it a quick and easy process. Will definitely recommend him to friends and family looking for a new car! More

Darius Fields made the car buying process easy and painless. Fantastic customer service and I’ll definitely e sending friends and family his way! Nissan of cool springs is the way to go without a doub painless. Fantastic customer service and I’ll definitely e sending friends and family his way! Nissan of cool springs is the way to go without a doubt I’ll be buying cars here for the rest of my life! More

I’m extremely satisfied with my service! Darius has been so patient and caring throughout the entire process. I’m a very indecisive person and the Keymaster helped me make the best decision based on my need so patient and caring throughout the entire process. I’m a very indecisive person and the Keymaster helped me make the best decision based on my needs. More
Eric was belittling, cocky, and a flat out jerk. He provided no clarity. My husband and I were Shocked at the “deal” he tried to give us through a speech that went like “let me talk to you like I’m you provided no clarity. My husband and I were Shocked at the “deal” he tried to give us through a speech that went like “let me talk to you like I’m your dad” I highly suggest never letting an adult man think he can talk to you and your husband like a father figure especially when he’s a car salesman..... I do not recommend working with Eric Roundy if your looking for a car at nissan of cool springs go to someone else. My husband and I walked out of Nissan with six hours of our day wasted and Eric being belittling. We approached him and told him how we felt and he didn’t make eye contact. DO NOT USE HIM. More

I can definitely say I would recommend everyone to go buy a car at Nissan Cool Springs. I had a fantastic experience a much better one than I’ve ever had! When you go make sure you ask for KeyMaster he’ll de a car at Nissan Cool Springs. I had a fantastic experience a much better one than I’ve ever had! When you go make sure you ask for KeyMaster he’ll definitely get you what your looking for!! More