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Nissan of Cool Springs

Franklin, TN

4.8
2,111 Reviews

212 Comtide Court

Franklin, TN

37067

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2,111 Reviews of Nissan of Cool Springs

October 21, 2020

Chase Austin and John Chorba were super friendly and helpful, it was a pleasure to communicate with them! I started my experience talking to Chase first where he provided all the information and recomme More

by Anton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Austin, John Chorba
Nov 07, 2020 -

Nissan of Cool Springs responded

Anton, your wonderful feedback and rating mean a lot to us. We're glad to hear Chase, John and the team delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 18, 2020

The customer service at Nissan of Cool Springs was excellent! E.Price and Doug Hammond were exceptional! I’ll definitely recommend Nissan of Cool Springs! More

by Pam.donahue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
E Price, Doug Hammond
Oct 22, 2020 -

Nissan of Cool Springs responded

Here at Nissan of Cool Springs, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you! Amber Marx Owner Loyalty Manager

October 16, 2020

Salesman was super friendly and honest. We drive a couple but not perfect. We left and two weeks later he remembered us when the right car showed up. He called us. It was perfect. Very happy. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamin "L.J." Jumu
Oct 23, 2020 -

Nissan of Cool Springs responded

Steve, thank you so much for your feedback about Nissan of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you! Amber Marx Owner Loyalty Manager

October 15, 2020

My experience with Chase was absolutely amazing! Definitely the best experience I’ve had at a dealership. He listened to what I wanted and didn’t try to upsell me anything I didn’t. I showed up with More

by WalkerW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Austin
Oct 22, 2020 -

Nissan of Cool Springs responded

Walkerw, thank you for your positive review. We're glad to hear that you found our team here at Nissan of Cool Springs so helpful in the purchase of your new vehicle. Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit! Amber Marx Owner Loyalty Manager

October 12, 2020

Chase was absolutely AMAZING! He is the most awesome salesman I've ever dealt with. I told him what I wanted and he didn't try to talk me into anything more. Super friendly, knowledgeable and just an al More

by Kworkman212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Austin, Eric Roundy, Gabriel Garcia
Oct 14, 2020 -

Nissan of Cool Springs responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Nissan of Cool Springs for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

October 11, 2020

Chase did a great job with helping purchase my new car! He was very patient and listened to exactly what I wanted in my new car. I would recommend him to anyone wanting to purchase from Nissan of Cool Spri More

by Kaitlyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Austin
Oct 14, 2020 -

Nissan of Cool Springs responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Nissan of Cool Springs. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

October 10, 2020

Everyone there was very helpful and made buying my new car great. Chase was friendly, professional, patient and great at explaining how things worked.. Awesome experience More

by Lladams32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Austin
Oct 14, 2020 -

Nissan of Cool Springs responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Nissan of Cool Springs for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

October 09, 2020

Every one we talked to was very helpful. Went over and beyond to see that I got the best deal for me. I am very glad I chose Nissan of Cool Springs! More

by Haup57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Carey, Bayo Anifowoshe, Gabriel Garcia
Oct 14, 2020 -

Nissan of Cool Springs responded

We are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

October 06, 2020

I live in Ohio and I can't say enough good things about everyone at the dealership. They made purchasing a vehicle out of state easy and trouble free. They did everything in their power to make it as comfo More

by passintyme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bayo Anifowoshe, Connor Lewis, Eric Roundy, Gabriel Garcia
October 05, 2020

I enjoyed working with Chase on my car purchase and appreciate his candid no-pressure style. He's a car guy and relates with the auto enthusiast in all of us! More

by T.J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Austin
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