
Nissan of Cool Springs
Franklin, TN
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2,111 Reviews of Nissan of Cool Springs
Chase Austin and John Chorba were super friendly and helpful, it was a pleasure to communicate with them! I started my experience talking to Chase first where he provided all the information and recomme helpful, it was a pleasure to communicate with them! I started my experience talking to Chase first where he provided all the information and recommendations about my choice. I reached out to Chase a couple of times and even though he was out of the office he was supportive and asked his colleague John to take over. John did a good job preparing all the documents in advance, was very nice and friendly, saved me a ton of time. Great work both of you! Impressive customer obsession! Thank you! More
The customer service at Nissan of Cool Springs was excellent! E.Price and Doug Hammond were exceptional! I’ll definitely recommend Nissan of Cool Springs! excellent! E.Price and Doug Hammond were exceptional! I’ll definitely recommend Nissan of Cool Springs! More
Salesman was super friendly and honest. We drive a couple but not perfect. We left and two weeks later he remembered us when the right car showed up. He called us. It was perfect. Very happy. but not perfect. We left and two weeks later he remembered us when the right car showed up. He called us. It was perfect. Very happy. More
My experience with Chase was absolutely amazing! Definitely the best experience I’ve had at a dealership. He listened to what I wanted and didn’t try to upsell me anything I didn’t. I showed up with Definitely the best experience I’ve had at a dealership. He listened to what I wanted and didn’t try to upsell me anything I didn’t. I showed up without an appointment (because I’m impulsive) and he still worked with me while helping another customer. Overall a fantastic experience and loving my new Altima! I’ve already started highly recommending Chase and Nissan of Cool Springs to everyone I know who’s interested in a new vehicle. More
Chase was absolutely AMAZING! He is the most awesome salesman I've ever dealt with. I told him what I wanted and he didn't try to talk me into anything more. Super friendly, knowledgeable and just an al salesman I've ever dealt with. I told him what I wanted and he didn't try to talk me into anything more. Super friendly, knowledgeable and just an all around great person. I will definitely be using him for my next vehicle purchase. Not to mention that he's quite easy on the eyes😉 More
Chase did a great job with helping purchase my new car! He was very patient and listened to exactly what I wanted in my new car. I would recommend him to anyone wanting to purchase from Nissan of Cool Spri He was very patient and listened to exactly what I wanted in my new car. I would recommend him to anyone wanting to purchase from Nissan of Cool Springs. I’m a very happy customer with my experience thanks to Chase! More
Everyone there was very helpful and made buying my new car great. Chase was friendly, professional, patient and great at explaining how things worked.. Awesome experience car great. Chase was friendly, professional, patient and great at explaining how things worked.. Awesome experience More
Every one we talked to was very helpful. Went over and beyond to see that I got the best deal for me. I am very glad I chose Nissan of Cool Springs! beyond to see that I got the best deal for me. I am very glad I chose Nissan of Cool Springs! More

I live in Ohio and I can't say enough good things about everyone at the dealership. They made purchasing a vehicle out of state easy and trouble free. They did everything in their power to make it as comfo everyone at the dealership. They made purchasing a vehicle out of state easy and trouble free. They did everything in their power to make it as comfortable as possible. The vehicle was as promised through questioning and pictures. The finance was seamless. Bayo and Eric were very professional and accommodating. Thank you all for the ultimate customer service. More
I enjoyed working with Chase on my car purchase and appreciate his candid no-pressure style. He's a car guy and relates with the auto enthusiast in all of us! appreciate his candid no-pressure style. He's a car guy and relates with the auto enthusiast in all of us! More