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Nissan of Cool Springs

Franklin, TN

4.8
2,111 Reviews

212 Comtide Court

Franklin, TN

37067

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2,111 Reviews of Nissan of Cool Springs

October 03, 2020

I am absolutely loving my new Nissan Pathfinder. Thanks so much to Chase Austin for helping us choose the perfect vehicle for us. Chase is very knowledgeable and made me feel very at ease while dealing wit More

by KBeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Austin
October 03, 2020

Nissan in cool springs was great , Ed Ryan was our salesman , and he was exceptional. He went out of his way to give us the best experience possible, and went above and beyond for us. he is a hard wor More

by ashleyculwheatley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Hammond, Ed Ryan
October 02, 2020

Ed Ryan went above and beyond with my car experience!! He provided great customer service thur the whole car process with me! He was honest with me the 1st day! Ed Rocks! I will Recommend ED to all my friend More

by Mosehamy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stacy, Eric Roundy, Ed Ryan, Gabriel Garcia
September 30, 2020

I return to Nissan of Cool Springs for my regular maintenance; and every single visit has been quick, efficient, and professional. Every employee I have encountered has been friendly and knowledgeabl More

by Arnan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
All in car wash!, E Price, Mark Hepler, J.R. Richardson
Oct 01, 2020 -

Nissan of Cool Springs responded

Thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Best Regards, Amber Amarx (615) 861-8514

September 30, 2020

Very nice folks to deal with. They did not hassle back and forth with me about the price on a pre-owned car. they accepted my offer and I was driving it away in a couple of hours! Thanks John C. and nice More

by acrain68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Roundy, John Chorba
Oct 01, 2020 -

Nissan of Cool Springs responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Nissan of Cool Springs. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

Oct 02, 2020 -

acrain68 responded

Now if you would help me resolve the scratch on the windshield, that would be great.

September 29, 2020

Mr. Ed Ryan was amazing he listened to what I was needing for me and my children. He wasn’t pushy, and was very genuine about getting me a vehicle that was going to make my daily commute safe and enjoyable f More

by katrinafountain23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Nguyen 5stars , Connor Lewis, Ed Ryan
Oct 01, 2020 -

Nissan of Cool Springs responded

Katrina, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, Amber Amarx (615) 861-8514

September 24, 2020

Over the last 10 years, we have purchased three vehicles from this dealership. This last experience was, by far, our best experience because of our sales person, James Haynes. He went above and beyond wit More

by phardoin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Haynes
Sep 25, 2020 -

Nissan of Cool Springs responded

We understand that shopping for a car can be a difficult and stressful process, so we're delighted to hear that you had the best buying experience with James and the team! Your recommendation means so much to us and we're happy to have earned it. Please don't hesitate to reach out to us if you ever need anything else. Congratulations on your new car!

September 23, 2020

LJ communicated with me via text, email, phone, whatever I needed. His service was top notch and I felt he wanted to help me get the most out of my deal, and answered any concerns More

by hakimkareem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamin "L.J." Jumu
Sep 25, 2020 -

Nissan of Cool Springs responded

Thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.

September 21, 2020

Thanks Chase for making everything right. I greatly appreciate you and your hard work. I just love my new car. Thank you! Thanks Amber for being real sweet. I enjoyed our brief conversation. More

by chachi270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Austin, Amber Marx
Sep 25, 2020 -

Nissan of Cool Springs responded

Thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Best Regards, Amber Amarx (615) 861-8514

September 20, 2020

Great service. We love our new car. I would highly recommend my sales agent as he met all of our requirements when purchasing our new vehicle. More

by Jeanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk, Gabriel Garcia
Sep 25, 2020 -

Nissan of Cool Springs responded

Thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Nissan of Cool Springs! Best Regards, Amber Amarx (615) 861-8514

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