Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Nissan of Cool Springs
Franklin, TN
2,111 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,111 Reviews of Nissan of Cool Springs
September 17, 2020
It's never easy buying a vehicle from another state but luckily Mr Ed Ryan was my salesmen who helped me through all phases of this purchase. Buying a car site unseen is stressful enough but he was always luckily Mr Ed Ryan was my salesmen who helped me through all phases of this purchase. Buying a car site unseen is stressful enough but he was always available to talk to me even on his day off. If you need to buy a car from this dealership seek him out! The purchase of this vehicle went as smooth as could be. Thanks Ed! More
by jsilva419
Employees Worked With
Ed Ryan
September 16, 2020
The staff were extremely helpful and friendly, great experience! I needed guidance in this process and Darius helped us with everything with a smile. I would definitely recommend friends to come see him experience! I needed guidance in this process and Darius helped us with everything with a smile. I would definitely recommend friends to come see him. Thank you! More
by SamW
Employees Worked With
Darius Fields
September 15, 2020
She Goes 100% for Her Customers...She wont stop Until she Finds you exactly what you want...SHE IS THE REAL DEAL!!! AWESOMENESS!! I AM TRULY GRATEFUL Finds you exactly what you want...SHE IS THE REAL DEAL!!! AWESOMENESS!! I AM TRULY GRATEFUL More
by patrinagable
Employees Worked With
Rania Tohme’
September 14, 2020
James Haynes was the BEST! He satisfied all my needs and wants and went above and beyond for me. If you want someone that is not going to push you to do something you do not want, he’s honest and PERFECT! 1 wants and went above and beyond for me. If you want someone that is not going to push you to do something you do not want, he’s honest and PERFECT! 10/10 would absolutely recommend. More
by Alexis Young
Employees Worked With
James Haynes, Gabriel Garcia
September 11, 2020
Chase is AWESOME!! I was looking for a car for my son and I couldn't have had a better person help me find the perfect car for him! My son LOVES it and he was so surprised! Chase was very helpful, friendly, I couldn't have had a better person help me find the perfect car for him! My son LOVES it and he was so surprised! Chase was very helpful, friendly, professional and he made the experience easy and enjoyable. He even helped me with the bow!! You have to go see him if you need a new car. You ROCK Chase!!! More
by rnorf22
Employees Worked With
Chase Austin
September 10, 2020
I was amazed at the way we were treated when we came into the dealership. Everyone was very hospitable. We met our sales rep Ed Ryan and I have never had anyone work any harder to please me. He walked the lo the dealership. Everyone was very hospitable. We met our sales rep Ed Ryan and I have never had anyone work any harder to please me. He walked the lot over several times to find me what I wanted. Great to work with as he tried to show me all about how the vehicle worked.I would recommend Cool Springs Nissan and Ed Ryan to anyone. Thank you for a great experience. More
by wandasadler
Employees Worked With
Amber Marx. Mark Helper, Ed Ryan, Gabriel Garcia
September 09, 2020
Dealership was terrific. John was nice and helpful. We got the car we wanted and at a great price. Everyone was helpful and courteous. Thanks to everyone. got the car we wanted and at a great price. Everyone was helpful and courteous. Thanks to everyone. More
by Fredquintanilla
Employees Worked With
John Chorba, Rania Tohme’
September 08, 2020
Darius is amazing. He helped me to decide what I wanted. I am very happy with my new car. I would recommend if you are looking for a new vehicle to go see him. I am very happy with my new car. I would recommend if you are looking for a new vehicle to go see him. More
by jen_mcbear76
Employees Worked With
Darius Fields
September 08, 2020
Ed Ryan is the best, he is no hassle and straight foward, very knowledgeable about the vehicle I selected. The entire staff are friendly and helpful!! I will definitely be returning in the future!! very knowledgeable about the vehicle I selected. The entire staff are friendly and helpful!! I will definitely be returning in the future!! More
by kadejih
Employees Worked With
My finance guy was helpful and great customer service!!, Chase Austin, Ed Ryan
September 07, 2020
I have never had such a great experience with a sales person and a dealership. I appreciate just getting to go in and say I want to drive this car. Drive it and then just buy it. Finally an easy car p person and a dealership. I appreciate just getting to go in and say I want to drive this car. Drive it and then just buy it. Finally an easy car purchase.. More
by ejmtsu
Employees Worked With
Ed Ryan
