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Nissan of Cool Springs

Franklin, TN

4.8
2,116 Reviews

212 Comtide Court

Franklin, TN

37067

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2,116 Reviews of Nissan of Cool Springs

September 10, 2020

I was amazed at the way we were treated when we came into the dealership. Everyone was very hospitable. We met our sales rep Ed Ryan and I have never had anyone work any harder to please me. He walked the lo More

by wandasadler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amber Marx. Mark Helper, Ed Ryan, Gabriel Garcia
Sep 14, 2020 -

Nissan of Cool Springs responded

Hi Wanda, thank you for taking the time to leave us a review! We set high expectations for ourselves so it's gratifying to hear that you had such a positive car shopping experience with Ed. Please let us know if we can be of any further assistance. We hope to see you again and wish you an amazing day!

September 09, 2020

Dealership was terrific. John was nice and helpful. We got the car we wanted and at a great price. Everyone was helpful and courteous. Thanks to everyone. More

by Fredquintanilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chorba, Rania Tohme’
Sep 14, 2020 -

Nissan of Cool Springs responded

We are so happy to read such a great review about Nissan of Cool Springs! If you have any further questions, please don't hesitate to reach out! Best Regards, Amber Amarx (615) 861-8514

September 08, 2020

Darius is amazing. He helped me to decide what I wanted. I am very happy with my new car. I would recommend if you are looking for a new vehicle to go see him. More

by jen_mcbear76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Fields
September 08, 2020

Ed Ryan is the best, he is no hassle and straight foward, very knowledgeable about the vehicle I selected. The entire staff are friendly and helpful!! I will definitely be returning in the future!! More

by kadejih
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My finance guy was helpful and great customer service!!, Chase Austin, Ed Ryan
Sep 14, 2020 -

Nissan of Cool Springs responded

Thank you so much for your positive comments about Nissan of Cool Springs! If you have any further questions, please give us a call. We're always happy to help! Best Regards, Amber Amarx (615) 861-8514

September 07, 2020

Bishoy did an excellent job of walking us through the car buying process and helping us identify which vehicle best suited our family. He was patient and flexible. I really enjoyed working with Bishoy throug More

by Cdpenrose
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
Sep 08, 2020 -

Nissan of Cool Springs responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Nissan of Cool Springs. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

September 07, 2020

I have never had such a great experience with a sales person and a dealership. I appreciate just getting to go in and say I want to drive this car. Drive it and then just buy it. Finally an easy car p More

by ejmtsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Ryan
Sep 08, 2020 -

Nissan of Cool Springs responded

Thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Best Regards, Amber Amarx (615) 861-8514

September 05, 2020

Ed was incredible! Will buy another car from him in the near future! He went above and beyond the call to make sure the vehicle was right! More

by ccunni10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Ryan
Sep 07, 2020 -

Nissan of Cool Springs responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 04, 2020

Chase- GREAT SALESMAN!!Chase was very accommodating in Chase- GREAT SALESMAN!! Chase was very accommodating in helping us with the paperwork to taking the keys. He was friendly, courteous and very profes More

by dtrue
Recommend Dealer
Yes
Employees Worked With
Chase Austin
Sep 07, 2020 -

Nissan of Cool Springs responded

Thank you for your great feedback! Our team here at Nissan of Cool Springs sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Best Regards, Amber Amarx (615) 861-8514

September 04, 2020

Nissan has and always will be the car of my choice. The sales person, Darius was very respectful to my needs, and was very knowledgeable about his products. Thank you Darius for your service, referrals wil More

by Herchel Patton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rania Tohme’, Darius Fields
Sep 07, 2020 -

Nissan of Cool Springs responded

It really means a lot to us that you took the time to write such a positive review about Nissan of Cool Springs so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

September 03, 2020

Easy to deal with and reasonable prices. Bayo took the time to explain serveral features on the SUV and I thought that was great. Donald Bell was also a Western Ky University Alumni and I enjoyed talk More

by Bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bayo Anifowoshe, Donald Bell, Scott Mitchell
Sep 07, 2020 -

Nissan of Cool Springs responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Nissan of Cool Springs. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

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