
Nissan of Cool Springs
Franklin, TN
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2,110 Reviews of Nissan of Cool Springs
Excellent Deal! Chase & Austin we’re AWESOME! Customer service and the entire car buying experience were exceptional. We got the deal we were looking for and more. Wi Chase & Austin we’re AWESOME! Customer service and the entire car buying experience were exceptional. We got the deal we were looking for and more. Will definitely be a return customer. More

My first NEW CAR! I would like to thank Bishoy (and my Dad!) for helping me buy my new 2019 Nissan Versa. I'll be going to college this summer, and I'm so glad that I'l I would like to thank Bishoy (and my Dad!) for helping me buy my new 2019 Nissan Versa. I'll be going to college this summer, and I'm so glad that I'll have reliable transportation! I would highly recommend Nissan of Cool Springs. Buying process was easy oh, and everyone was really friendly.. More
Connor was great! This was my first experience buying a vehicle and Connor made the experience super easy and pleasant. I would highly recommend Connor and the other gu This was my first experience buying a vehicle and Connor made the experience super easy and pleasant. I would highly recommend Connor and the other guys/gals at the Nissan of Cool Springs. Professional, honest, trustworthy. Talk to Connor, he'll take care of you. More
Great Experience Chase, and all the others I had contact with, were a pleasure to deal with. The buying experience was better than any I’ve had - ever. From the tim Chase, and all the others I had contact with, were a pleasure to deal with. The buying experience was better than any I’ve had - ever. From the time I walked into the dealership until the time I left, everyone was so polite, helpful and knowledgeably. As a previous Nissan owner I had only dealt with the service department, but the sales department was just as impressive - Great Dealership. Chase, you are doing a great job! More
Professional service J.R. was excellent! J.R. took the time to make sure that my battery was still under warranty! Thank you for the great service! J.R. was excellent! J.R. took the time to make sure that my battery was still under warranty! Thank you for the great service! More
Excellent service Car buying can be a hassle, but not here. Everyone was phenomenal, and made the experience great! Everyone worked with me to get the car I wanted at Car buying can be a hassle, but not here. Everyone was phenomenal, and made the experience great! Everyone worked with me to get the car I wanted at a fair price. Great experience! I would highly recommend! More
The cool spring Nissan service center is ridiculous!How The cool spring Nissan service center is ridiculous! How can you possibly have a team grouped together with so much Synergy, from the manager Mark The cool spring Nissan service center is ridiculous! How can you possibly have a team grouped together with so much Synergy, from the manager Mark Hepler to Jenifer Spaulding to Bob Shank my experience of having my vehicle serviced was amazing heck I felt like I was part of a family. If you want professional, knowledgeable and friendly service Cool Springs Nissan is the place to go More
Richard exceeded my expectations! I was at Cool Springs Nissan yesterday for a routine oil change for my Maxima. Richard Cole was my Service Advisor. He was professional, friendly, a I was at Cool Springs Nissan yesterday for a routine oil change for my Maxima. Richard Cole was my Service Advisor. He was professional, friendly, and extremely helpful. One of the things I truly appreciated most about him though was when he told me I needed to change my In-Cabin Microfilter - he was not pushy about it. I told him I would do it next time and he accepted my answer. What a breath of fresh air! I can't tell you how many times I have been at a car dealership in the past and the Service Advisor has been so push regarding additional services and has refused to accept my "no". Richard and I chatted for a few minutes about his extensive experience in the car industry. I mentioned to him that my father had managed car dealerships my entire life. It was a comforting feeling to know that Richard had experience in so many aspects of the industry. Richard is a tremendous asset to Nissan Cool Springs! I had an enjoyable experience with him :) More
Great Dealership We recently bought a used Altima from Nissan of Cool Springs. Chase Austin was fantastic and was able to get a great vehicle for our daughter. Highly We recently bought a used Altima from Nissan of Cool Springs. Chase Austin was fantastic and was able to get a great vehicle for our daughter. Highly recommend More
Great Service I was at Nissan at cool Springs two days in a row this week. The first day was Monday for a diagnostic on my car. Richard Cole was such a help. He e I was at Nissan at cool Springs two days in a row this week. The first day was Monday for a diagnostic on my car. Richard Cole was such a help. He explained everything thoroughly and walked me through what needed to be done soon and what could be put off until later. I couldn’t stay that day as I had other appointments, but later that afternoon I called back and asked for Richard and he said for me to come in on Tuesday and he would get everything done. When I arrived, he took as much time as I needed to explain everything and I got my car serviced. That dealership is very lucky to have a man like Richard. He’s not an alarmist and doesn’t make you feel like you’re being taken advantage of. I will continue using that dealership for my service needs and definitely will request to work with Richard. More