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Nissan of Cool Springs

Franklin, TN

4.8
2,110 Reviews

212 Comtide Court

Franklin, TN

37067

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2,110 Reviews of Nissan of Cool Springs

April 04, 2019

Excellent Deal! Chase & Austin we’re AWESOME! Customer service and the entire car buying experience were exceptional. We got the deal we were looking for and more. Wi More

by Hotmommy1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Evans, Chase Austin
Apr 05, 2019 -

Nissan of Cool Springs responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 02, 2019

My first NEW CAR! I would like to thank Bishoy (and my Dad!) for helping me buy my new 2019 Nissan Versa. I'll be going to college this summer, and I'm so glad that I'l More

by Sher Bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stacy, Bishoy Rizk, Austin Evans, Paul Huber, Saxon Reynolds, Kyle Stewart, Ryan Mayfield, Rey Bello
Apr 05, 2019 -

Nissan of Cool Springs responded

Sher, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, Heather Easling (615) 861-8514

March 28, 2019

Connor was great! This was my first experience buying a vehicle and Connor made the experience super easy and pleasant. I would highly recommend Connor and the other gu More

by Parker McCormick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Hammond, Connor Lewis
March 17, 2019

Great Experience Chase, and all the others I had contact with, were a pleasure to deal with. The buying experience was better than any I’ve had - ever. From the tim More

by DebbieM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Hammond, Donald Bell, Austin Evans, Chase Austin
Mar 19, 2019 -

Nissan of Cool Springs responded

Debbie, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit Best Regards, Heather Easling (615) 861-8514 .

March 05, 2019

Professional service J.R. was excellent! J.R. took the time to make sure that my battery was still under warranty! Thank you for the great service! More

by Tim W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hepler, J.R. Richardson, Courtney Jassby
Mar 07, 2019 -

Nissan of Cool Springs responded

Hi Tim, we're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

March 02, 2019

Excellent service Car buying can be a hassle, but not here. Everyone was phenomenal, and made the experience great! Everyone worked with me to get the car I wanted at More

by awalsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Smitty, Doug Hammond, Bishoy Rizk, Austin Evans, Saxon Reynolds, Alex Solair
Mar 04, 2019 -

Nissan of Cool Springs responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Best Regards, Heather Easling (615) 861-8514

March 02, 2019

The cool spring Nissan service center is ridiculous!How The cool spring Nissan service center is ridiculous! How can you possibly have a team grouped together with so much Synergy, from the manager Mark More

by Big Mike
Recommend Dealer
Yes
Employees Worked With
Bob Shank, Mark Hepler, Austin Evans, Jenifer Spaulding
Mar 04, 2019 -

Nissan of Cool Springs responded

Thank you for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Regards, Mark Hepler (615) 790-2500

February 28, 2019

Richard exceeded my expectations! I was at Cool Springs Nissan yesterday for a routine oil change for my Maxima. Richard Cole was my Service Advisor. He was professional, friendly, a More

by cmg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Cole
Mar 04, 2019 -

Nissan of Cool Springs responded

Hello, thank you for taking the time to leave a review for us at Nissan of Cool Springs. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Regards, Mark Hepler (615) 790-2500

February 27, 2019

Great Dealership We recently bought a used Altima from Nissan of Cool Springs. Chase Austin was fantastic and was able to get a great vehicle for our daughter. Highly More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Austin
Mar 01, 2019 -

Nissan of Cool Springs responded

Hello Sue, thank you for the wonderful feedback! We're so pleased to hear that Chase was able to assist you in your purchase for your daughter! Please let us know if there is anything else we can do for you; we are more than happy to help! Best Regards, Heather Easling (615) 861-8514

February 27, 2019

Great Service I was at Nissan at cool Springs two days in a row this week. The first day was Monday for a diagnostic on my car. Richard Cole was such a help. He e More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Cole
Mar 01, 2019 -

Nissan of Cool Springs responded

Hello, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out! Best Regards, Heather Easling (615) 861-8514

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