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Nissan of Cool Springs

Franklin, TN

4.8
2,110 Reviews

212 Comtide Court

Franklin, TN

37067

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2,110 Reviews of Nissan of Cool Springs

February 27, 2019

Bishoy is the BEST !!!!!!!!!!! My husband and I, we both love Nissan and this was our second cars we bought from this dealership. And Bishoy is the best salesman you could have. He More

by Bu&Sha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk, Corey Harper
Mar 01, 2019 -

Nissan of Cool Springs responded

Hello, thank you for sharing your positive experience with Bishoy! We understand that it's an important decision where you purchase your vehicle from, and are so grateful to have been chosen! If you have any questions about your new car, please do not hesitate to give us a call, we're always happy to help. Take care! Best Regards, Heather Easling (615) 861-8514

February 26, 2019

Quality Service at a Reasonable Price Jenifer quickly diagnosed a problem I thought we had and resolved it. She recommended work on the rear brakes which she scheduled and was completed t More

by satisfiedcustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenifer Spaulding
Mar 01, 2019 -

Nissan of Cool Springs responded

Hi, we're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 23, 2019

Quick , friendly Was pleasantly surprised with quick service and very helpful service rep. Will definitely have them continue servicing my car. They made it so easy More

by Mcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Cole
Feb 26, 2019 -

Nissan of Cool Springs responded

Hi, we're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 21, 2019

Great experience in our purchase of new SUV My husband and I were quite pleased with our experience in purchasing our new SUV last month at Nissan of Cool Springs. From our Sales Consultant- More

by Betty and Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Evans, Connor Lewis
Feb 26, 2019 -

Nissan of Cool Springs responded

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help! Regards, Mark Hepler (615) 790-2500

February 20, 2019

Nissan Cool Springs delivers! Had the best experience purchasing a used car from Nissan Cool Springs recently! My salesman, Bayo Anifowoshe, was unbelievably helpful in making my e More

by Julie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bayo Anifowoshe, Richard Cole, Eric Fallati, Corey Harper
Feb 21, 2019 -

Nissan of Cool Springs responded

Congratulations on your new vehicle! We're happy to hear Bayo was able to Provide you with such a positive car buying experience We hope to be of service to you again in the future. Best wishes, Nissan of Cool Springs

February 17, 2019

Customer Service At Its Best Got a Murano through Nissan of Cool Springs during Christmas, and I had a wonderful experience! James, who now has moved to North Carolina was fantast More

by VM7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, Dave Carey
Feb 20, 2019 -

Nissan of Cool Springs responded

Congratulations on your new Murano! We're so happy to hear James & Dave were able to provide you with such a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Nissan of Cool Springs

February 09, 2019

Great car dealership experience! I purchased a 2018 Murano through Nissan of Cool Springs, and I had a wonderful experience! Chase was professional, kind, and knowledgeable without be More

by abb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Austin
Feb 11, 2019 -

Nissan of Cool Springs responded

Congratulations on your new 2018 Murano! We're happy to hear Chase was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Nissan of Cool Springs

February 07, 2019

Seem less and informative. My experience at Nissan was not rushed or full of gimmicky jargon that you would expect when buying a used new car. The employees were very informativ More

by Heavyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley Groves, Rey Bello
Feb 11, 2019 -

Nissan of Cool Springs responded

It really means a lot to us that you took the time to write such a positive review about Nissan of Cool Springs so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job! If there is anything further that we may do to assist you, please do not hesitate to reach out!

February 07, 2019

Nissan Motor Acceptance Corp ruins the experience I have leased 2 cars from Nissan and my experience with the financing arm (NMAC) is such that I will never drive another Nissan. I had problems settin More

by BigSteve
Recommend Dealer
No
Employees Worked With
Connor Lewis
Feb 28, 2019 -

Nissan of Cool Springs responded

We are disappointed to hear that your experience with NMAC didn't meet your expectations. Please feel free to reach out to me directly if you would care to tell me a little more about the situation. I'm here to help. My direct line is 615-795-1530 ~ Paul Huber, Dir of Technology.

February 07, 2019

2013 Jeep Wrangler I bought a 2013 Jeep Wrangler through Nissan of Cool Springs, and I had an absolutely amazing experience! Donald and Jack where awesome salesmen and w More

by esnorwood13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Utz , Donald Bell, Rey Bello
Feb 11, 2019 -

Nissan of Cool Springs responded

Hello, we greatly appreciate you sharing your positive experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff. We look forward to exceeding your expectations on your next visit! Best Regards, Heather Easling (615) 861-8514

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