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Nissan of Cool Springs

Franklin, TN

4.8
2,110 Reviews

212 Comtide Court

Franklin, TN

37067

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2,110 Reviews of Nissan of Cool Springs

November 27, 2018

Oil change Gil made sure my vehicle was handled with care from start to finish. He was very patient with helping me understand the process and kept me informed a More

by Taschalynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil Martin
Nov 29, 2018 -

Nissan of Cool Springs responded

We're so glad that everything was completed to your satisfaction! If you have any further questions, please give us a call. We're always happy to help! Regards, Mark Hepler (615) 790-2500

November 24, 2018

Smooth transition into a newer vehicle. Bishoy was very eager to find the car that met my needs. Between Bishoy and Saxon every part of the process was smooth. Thank you Cool Springs Nissan. More

by AmyLynnRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk, Saxon Reynolds, Corey Harper
Nov 27, 2018 -

Nissan of Cool Springs responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 17, 2018

Oil change Upon my arrival to get my car serviced, Richard assisted me with the process in a very kind, thoughtful , professional manner. He is amazing at what h More

by ajprophet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Cole
Nov 22, 2018 -

Nissan of Cool Springs responded

Thank you for sharing your response to Richard's outstanding customer service! If you're ever in need of more help, please let us know!

November 15, 2018

Richard Cole Richard has been an amazing help both times that I came in for my oil changes.. he has the best personality and makes your time there very easy . Than More

by Renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Cole
November 13, 2018

100% satisfaction in buying a car. Conner was professional as he helped our families buy our second Murano. He was able to help us find the vehicle that meet our needs. More

by RT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Lewis
Nov 16, 2018 -

Nissan of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

November 10, 2018

I would never go anywhere else for buying a car. Bishoy is the best salesman you could have. He will find you exactly what you want at the price you want. If you are looking for a Nissan ask for him. More

by OG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk
Nov 13, 2018 -

Nissan of Cool Springs responded

Thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2018

Great service, prices and people Richard was very nice, explained everything clearly and service was done sooner than i thought I'd be. Synthetic oil change here is the cheapest I've More

by Mkn-00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Cole
Nov 11, 2018 -

Nissan of Cool Springs responded

It really means a lot to us that you took the time to write such a positive review about Nissan of Cool Springs so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

November 07, 2018

Our recent Murano purchase The salesman was easy to deal with, met our needs in regards to the final transaction, basically very easy and painless. He returned my calls as soon More

by Oldguy who loves cars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
E Price
Nov 09, 2018 -

Nissan of Cool Springs responded

Hello, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 02, 2018

Regular service for Maxima Richard in Service Dept. responded at my appointment time. He was gracious and helpful in answering questions I had since this my first service for o More

by redbird,peg/54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Cole
Nov 06, 2018 -

Nissan of Cool Springs responded

When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Nissan of Cool Springs for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

November 02, 2018

Outstanding Experience from beginning to end! Honestly, the best car buying experience I have had. James was terrific, listened to us and provided us with Incredible service! Given the opportunit More

by C Peach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Harper, James Haynes
Nov 06, 2018 -

Nissan of Cool Springs responded

Congratulations on your new car! If you have any further questions, please give us a call. We're always happy to help! Safe travels!

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