
Nissan of Cool Springs
Franklin, TN
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2,110 Reviews of Nissan of Cool Springs
Simple, thorough, awesome If you've never leased a vehicle, you need to work with Donald Bell. Working with him is a real trip! I worked with him when I leased my 2015 Altima If you've never leased a vehicle, you need to work with Donald Bell. Working with him is a real trip! I worked with him when I leased my 2015 Altima, and when I came in this time, it was a zoo in the dealership. Busy - Busy. I could have "started" with several others, but I chose to wait for Donald. I knew he'd work on my behalf to get the very best deal, the best vehicle, the best care possible. This salesman is a keeper! AND, he IS a hoot!! When I bring in this vehicle in 2021 to get another, Donald is the one I'll be looking to deal with. More
two more great employees O.K.! There are two other employees who deserve a shout out: Austin Evans, who ultimately made the deal happen, and Ryan Mayfield who was SO patie O.K.! There are two other employees who deserve a shout out: Austin Evans, who ultimately made the deal happen, and Ryan Mayfield who was SO patient with me in going over all the whistles and bells of my new 2019 leased Altima. Austin was amazing. I knew what I could afford, and he just made it happen for me. He was courteous, patient and thorough. He made the entire procedure pleasant and painless! He was a pleasure to work with, and I'd want to work with him again in the future. Now, let's talk about Ryan: First off, understand that I just in the last 2 weeks graduated from a flip phone to an android. Get the picture? I am a complete failure when it comes to anything technical. Ryan was SO patient with me - going over everything as many times as it took so that I could at least grasp the concept of all the fun stuff on my new Altima. He had the knowledge, and shared it well. Applause to Ryan More
Authentic and very helpful! Nissan of Cool Springs is amazing! Heather and Gil were so helpful; it can be challenging to find a trustworthy place for car maintenance, but this i Nissan of Cool Springs is amazing! Heather and Gil were so helpful; it can be challenging to find a trustworthy place for car maintenance, but this is the real deal. Every experience has been positive and I am truly grateful for their assistance. Would recommend to anyone! More
Best buying experience! I have purchased a lot of vehicles over the years but Bishoy Rizk made the purchase yesterday, 12/26/18, the VERY BEST of all. I already have two frie I have purchased a lot of vehicles over the years but Bishoy Rizk made the purchase yesterday, 12/26/18, the VERY BEST of all. I already have two friends considering a new vehicle & have told them they must go see Bishoy!! Thank you Bishoy for making what sometimes is a harrowing experience actually very pleasant! A big thank you to Austin Evans for a great experience in the finance department. Knows his job very well & is the absolute best!!! More
Exceptional New Car Experience We had a truly exceptional experience purchasing a new car at Nissan of Cool Springs. Our sales consultant had tremendous knowledge of the vehicles we We had a truly exceptional experience purchasing a new car at Nissan of Cool Springs. Our sales consultant had tremendous knowledge of the vehicles we were considering and helped us understand all the features of the Rogue we chose. The Finance staff was also extremely helpful. I highly recommend this dealership for your next car purchase. More
Friendly and efficient. This was my second car bought from this dealership and Bishoy was great. Both of my children drive Nissans bought here as well. Bishoy was there sales This was my second car bought from this dealership and Bishoy was great. Both of my children drive Nissans bought here as well. Bishoy was there sales rep as well. The experience was great! More
Quick Service and Friendly and Helpful Staff Service was completed quickly and as requested. Service advisor was friendly, courteous and professional. Vehicle servicing was completed when and as Service was completed quickly and as requested. Service advisor was friendly, courteous and professional. Vehicle servicing was completed when and as promised. Service advisor applied a parts discount of which I was not aware was available. More
2018 Nissan Rogue This is the second time we have purchased a car from Nissan of Cool Springs. Their customer service is always amazing and our sales rep, Connor "Bow T This is the second time we have purchased a car from Nissan of Cool Springs. Their customer service is always amazing and our sales rep, Connor "Bow Tie" Lewis, made the process so easy that I know that my third car will be from there as well. More
I'll keep coming to this Nissan Every time I go to this Nissan I leave a happy customer. I like finding a place i can be consistent with and i believe i have. Every time I go to this Nissan I leave a happy customer. I like finding a place i can be consistent with and i believe i have. More
Nice and easy. Bishoy Rizk is one of the nicest car salesmen I have ever dealt with. He was very genuine and straightforward and was eager to ensure I was comfortab Bishoy Rizk is one of the nicest car salesmen I have ever dealt with. He was very genuine and straightforward and was eager to ensure I was comfortable with the truck I selected as well as the terms of the deal. Doug Hammond showed me many accessories available for my truck, but was not pushy at all. Austin Evans was easy going and straightforward when it came to signing papers. It was a very refreshing sales experience. Would absolutely recommend him and Nissan of Cool Springs for your vehicle needs. More