Nissan of Cool Springs - Service Center

Not impressed. Evasive attitude. Not helpful. Had to ask for copy of multipoint inspection. Ran back to get one completed by tech. for copy of multipoint inspection. Ran back to get one completed by tech. More

Of all my experiences with car dealerships over many years, Nissan of Cool Springs is far and away the best ever. In particular, my service advisor—Jenifer Spaulding—is truly top notch! years, Nissan of Cool Springs is far and away the best ever. In particular, my service advisor—Jenifer Spaulding—is truly top notch! More

I left my car for a week thinking it’s being worked in it and I never got a call back to even let me know that it’s being sitting on the lot waiting on for me to approve the service,, unbelievable, unfortuna and I never got a call back to even let me know that it’s being sitting on the lot waiting on for me to approve the service,, unbelievable, unfortunately I will never return here again More

Rebecca was hands down the BEST service advisor ever. She was respectful, prompt, professional, and took the best care of me. was respectful, prompt, professional, and took the best care of me. More

Brought the Quest in for service. They got us in right away and got us done even faster. Rebecca courteous and thorough. away and got us done even faster. Rebecca courteous and thorough. More

I bought my Nissan on 08/14/21 and on the drive home my check engine light came on. I brought it back to the dealership on Monday 08/16. Rebecca was wonderful at getting me checked in quickly and also got check engine light came on. I brought it back to the dealership on Monday 08/16. Rebecca was wonderful at getting me checked in quickly and also got me on the shuttle to get to work, the whole process took about 25 minutes. She texted me throughout the day to advise what they found wrong, to schedule a shuttle to come pick me up from work and to arrange a rental for me as well. I was so happy that all I had to do was sign the paperwork for the rental and go home Monday evening. My car was ready by Wednesday and Rebecca had everything done by the time I got there and pulled my car up ready for me to leave. The pick up took all of 15 minutes. She will be my go to if I need to come back to get my car serviced. More

Rebecca was awesome! She took such good care of me and really listened to my concerns about my car. I had to come back for a replacement part and thankfully she will be taking care of my car and I again! really listened to my concerns about my car. I had to come back for a replacement part and thankfully she will be taking care of my car and I again! She's very knowledgeable when it comes to the service department, I would highly recommend her! More

I have used Nissan of Cool Springs for all my car maintenance needs for many years. Their prices are fair and competitive. And their technicians are the best. My service consultant, Lana, is knowled maintenance needs for many years. Their prices are fair and competitive. And their technicians are the best. My service consultant, Lana, is knowledgeable very pleasant and helpful. And when my car needed to be kept overnight, she arranged for a free rental car. I would highly recommend this dealership for vehicle purchases and maintenance. More

Matt was so awsome! He answered all our questions and made it a quick and easy process. Will definitely recommend him to friends and family looking for a new car! made it a quick and easy process. Will definitely recommend him to friends and family looking for a new car! More

Experienced Great service and attention to detail. JR took his time to listen and ensure what I requested was inspected and the service was performed. took his time to listen and ensure what I requested was inspected and the service was performed. More