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148 Reviews of Nissan of Cool Springs - Service Center
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November 26, 2018
Oil change Gil made sure my vehicle was handled with care from start to finish. He was very patient with helping me understand the process and kept me informed a Gil made sure my vehicle was handled with care from start to finish. He was very patient with helping me understand the process and kept me informed about every step. I highly recommend going to Gil for your regular service needs! More
by Taschalynn
Employees Worked With
Gil Martin
Helpful November 17, 2018
Oil change Upon my arrival to get my car serviced, Richard assisted me with the process in a very kind, thoughtful , professional manner. He is amazing at what h Upon my arrival to get my car serviced, Richard assisted me with the process in a very kind, thoughtful , professional manner. He is amazing at what he does. I appreciate Richard’s attentiveness to the service that was needed. Job well done!! More
by ajprophet
Employees Worked With
Richard Cole
November 15, 2018
Richard Cole Richard has been an amazing help both times that I came in for my oil changes.. he has the best personality and makes your time there very easy . Than Richard has been an amazing help both times that I came in for my oil changes.. he has the best personality and makes your time there very easy . Thanks Richard once again.. Renee Stanfill More
by Renee
Employees Worked With
Richard Cole
November 08, 2018
Great service, prices and people Richard was very nice, explained everything clearly and service was done sooner than i thought I'd be. Synthetic oil change here is the cheapest I've Richard was very nice, explained everything clearly and service was done sooner than i thought I'd be. Synthetic oil change here is the cheapest I've found. Also great coupons online More
by Mkn-00
Employees Worked With
Richard Cole
November 01, 2018
Regular service for Maxima Richard in Service Dept. responded at my appointment time. He was gracious and helpful in answering questions I had since this my first service for o Richard in Service Dept. responded at my appointment time. He was gracious and helpful in answering questions I had since this my first service for our Maxima. The wait time was great. A purchase was made in parts dept. and they too were great, used our points and items put in vehicle for me. More
by redbird,peg/54
Employees Worked With
Richard Cole
October 28, 2018
Courteous, knowledgible, and fast work Mr. Cole was very easy and fast to work with at a time where I was fairly limited in schedule flexibility. He was polite & concise, and my oil change Mr. Cole was very easy and fast to work with at a time where I was fairly limited in schedule flexibility. He was polite & concise, and my oil change ended up finishing half an hour early, which was very nice. More
by mmehiom
Employees Worked With
Richard Cole
October 13, 2018
Surprisingly friendly and exceptional customer attention I've not had any major service here yet, but, in the several visits I have made, I could not expect a higher level of friendly, helpful, and exception I've not had any major service here yet, but, in the several visits I have made, I could not expect a higher level of friendly, helpful, and exceptional customer service. More
by Thegordons
Employees Worked With
Courtney, Richard Cole , Jenifer Spaulding
September 27, 2018
Fuel Pump Replacement on Murano Took my handicapped brother's Nissan Murano in for service and fuel pump replacement. Jenifer explained everything that they were going to do and th Took my handicapped brother's Nissan Murano in for service and fuel pump replacement. Jenifer explained everything that they were going to do and the estimated price. The follow up was great. She was kind and knowledgeable. More
by Kissy
Employees Worked With
Jenifer Spaulding
September 25, 2018
Performance Review I came in for a factory recall notice for the brake system and was surprised when notified the rotors could not be turned due to excessive wear and vi I came in for a factory recall notice for the brake system and was surprised when notified the rotors could not be turned due to excessive wear and visually saw no such severe grooving. The brake pads could be replaced of course but at the very high price quoted will not occur at this service facility, almost $1300 is entirely too costly for this work. I was also surprised when charged for a simple tire rotation and a disposal fee was added to that cost. There was nothing to be disposed of. I have thoroughly enjoyed my Nissan Murano and highly recommend Nissan automobiles as they are very reliable automobiles but after this visit, I may be looking for service elsewhere. More
by wrt
Employees Worked With
Jenifer Spaulding
September 21, 2018
Great dealership, friendly, helpful, timely Nissan Cool Springs has provided great, punctual service every time and quickly respond to every inquiry. The folks there are very friendly and conti Nissan Cool Springs has provided great, punctual service every time and quickly respond to every inquiry. The folks there are very friendly and continually follow up to ensure everything is going well. More
by Jozeph2121
Employees Worked With
Brian
