148 Reviews of Nissan of Cool Springs - Service Center
Sales & Service I LOVE this dealership. Nissan Cool Springs is personal, direct, the only place I bring my Nissan for service. This time, I also found a car. Mr. Dona I LOVE this dealership. Nissan Cool Springs is personal, direct, the only place I bring my Nissan for service. This time, I also found a car. Mr. Donald Bell, my salesman, the Nissan team made it happen. He even put Balloons in the trunk. Surprise when I got home! More
Great work Excellent Service. Car was ready in half hour with car wash. Richard was very responsive. He even called me to give the updates and when car was ready Excellent Service. Car was ready in half hour with car wash. Richard was very responsive. He even called me to give the updates and when car was ready to pickup. More
Awesome Dealership I drive from Gallatin Tn to Cool Springs Nissan because of the professional service I get Everytime!! Mark and his staff are Awesome at this location I drive from Gallatin Tn to Cool Springs Nissan because of the professional service I get Everytime!! Mark and his staff are Awesome at this location!!im treated like family and love the time I spend there !! More
SUV repair Brian Austin did an outstanding job taking care of our Pathfinder which had a Transmission problem. He found that there was a call back on it. He foll Brian Austin did an outstanding job taking care of our Pathfinder which had a Transmission problem. He found that there was a call back on it. He follow up several times with us on the repair and the time if would be completed. He offered a rental vehicle while the service was being performed. Brian was very professional and had a great personality with a smile that makes you feel like you are working with a friend. More
Express Oil Change Richard Cole has waited on me many times. He is very customer oriented. He takes the time to explain any issues that need addressing with the inspec Richard Cole has waited on me many times. He is very customer oriented. He takes the time to explain any issues that need addressing with the inspection of the vehicle. I would highly recommend him. Great Customer Service. I drive all the way from Hermitage, TN to Cool Springs to feel assured my vehicle is in good hands. More
Richard C of Nissan of Cool Springs went far beyond expected customer service, including moving my oil change up in line to accommodate my physical discomfort of Nissan of Cool Springs went far beyond expected customer service, including moving my oil change up in line to accommodate my physical discomfort . ( Ibroke my ankle the day before). Richard reminded me of what customer service used to be like in the “old days” of small neighborhood garages. He is a gem! More
exceptional service department Very refreshing to find so many friendly and helpful people at this dealership. Mark Hepler, Jenifer Spaulding, Bob Shank, Austin Evans, and Court Very refreshing to find so many friendly and helpful people at this dealership. Mark Hepler, Jenifer Spaulding, Bob Shank, Austin Evans, and Courtney Jasby thank you as always for your going above and beyond! More
Oil change in a hurry I went in to get an oil change on possibly one of the busiest mornings of the year. I drove 40 miles to get there and only had 2 hours before my next I went in to get an oil change on possibly one of the busiest mornings of the year. I drove 40 miles to get there and only had 2 hours before my next appointment. CSN expedited my service and I was able to get to my next appointment on time. Kudos to the service department. More
Happy as always! Love being able to stop by when I get time to have my car serviced with an all change tire rotation and always that wonderful free car wash that I Love being able to stop by when I get time to have my car serviced with an all change tire rotation and always that wonderful free car wash that I totally take advantage of I am always greeted in a welcoming way! Wendy Roach More
couldnt have been better I didnt go into the dealership that day to buy a car, but once I found out all that was wrong with mine I knew I had no choice. Once I wrapped my head I didnt go into the dealership that day to buy a car, but once I found out all that was wrong with mine I knew I had no choice. Once I wrapped my head around the whole idea of the new purchase, Andre jumped into action pulling VIN numbers, asking color choices, package choice and just about anything else you can think of. He was super friendly, patient and funny. He wasnt annoyed at all when I asked to test drive 4 trucks. It was like buying a car from a friend. If you ever need to buy a car I HIGHLY recommend this dealership and this salesman. He is A1 in my book. More