Nissan of Elk Grove

Excellence Sales representative Excellent customer service by Edwin Escamilla. Best pricing and finanacing for new vehicle purchase. I would recommend Edwin for sales to anyone. Best Excellent customer service by Edwin Escamilla. Best pricing and finanacing for new vehicle purchase. I would recommend Edwin for sales to anyone. Best of the best. More

Great deal At first we had no intention of buying a car but the EG Nissan team made a great effort and helped us decide into buying our first Nissan. Thanks to J At first we had no intention of buying a car but the EG Nissan team made a great effort and helped us decide into buying our first Nissan. Thanks to Jay Yu and Anthony Ibarra for all their patience!. This was a great experience! More

Great Sevice Great Service and deal! We got an excellent car, tour and employees are friendly. Great warranties and great part store and installations. Overall exc Great Service and deal! We got an excellent car, tour and employees are friendly. Great warranties and great part store and installations. Overall excellent customer service! More

Very dissapointed. I had an appointment at 7am to get new brakes. It took them an hour just to tell me that my rear brakes needed to be done and the front still had 40% I had an appointment at 7am to get new brakes. It took them an hour just to tell me that my rear brakes needed to be done and the front still had 40% left and to do it next visit. So I said ok and asked how long it would be and was told an hour and a half or two. I usually stay there but this time I got a shuttle home. Luckily I didn't have anywhere to go because after a total of 5 hours I was finally called. I arrive and was going to be charged 300+ and I had asked if they applied their own coupon and they didn't which is disappointing since customers would love to see you also want to save them money too...but you guys don't.. so we had to change that. Then my car was half assed washed and not even vacuumed. I get home to HEAR MY BRAKES SQUEAKY. Never going back to this dealership again. More

Excellent service Lucy at Nissan of Elk Grove was awesome!!!! She helped me find the prefect match I went in there knowing what I wanted and she was able to show me tha Lucy at Nissan of Elk Grove was awesome!!!! She helped me find the prefect match I went in there knowing what I wanted and she was able to show me that and another option while going over the differences without being pushes and in a rush unlike other car lots when looking for a car. My mother had bought my first car from her about 8 years ago when I graduated high school I was so excited we were able to speak with her again when purchasing my new vehicle! Overall phenomenal price range, deals on for their 2018 models, superior customer service, clean atmosphere and friendly demeanor! Thanks you guys are my # 1 car lot! More

New Car!! Leased a new Nissan Murano!!! Lee was great! He was very thorough and answered all my questions. Lee gave me a great deal and worked with my budget. T Leased a new Nissan Murano!!! Lee was great! He was very thorough and answered all my questions. Lee gave me a great deal and worked with my budget. Thank you Lee! More

Excellent customer service This place had very friendly employees who were very helpful. They showed us vehicles that were in our price range and never pressured us to buy a veh This place had very friendly employees who were very helpful. They showed us vehicles that were in our price range and never pressured us to buy a vehicle. More

Great customer service This place had a great, friendly atmosphere were all the employees were happy to help and everyone was in a good mood. This place also had good deals. This place had a great, friendly atmosphere were all the employees were happy to help and everyone was in a good mood. This place also had good deals. More

Quick and Efficient I went in for a simple recall. Told me it would take two hours, and it did. The person who worked with me, Jasmine Hernandez, was a good representativ I went in for a simple recall. Told me it would take two hours, and it did. The person who worked with me, Jasmine Hernandez, was a good representative who offered good customer service. They did a complimentary cleaning of my car and gave me a list of things I would possibly need to get done on the car. In and out. Good service. More

Great experience We had a wonderful experience at the elk grove Nissan. Anthony was very helpful, answered all our questions and was very knowledgeable about the Nissa We had a wonderful experience at the elk grove Nissan. Anthony was very helpful, answered all our questions and was very knowledgeable about the Nissan rogue. Thank you Anthony. More