Nissan of Elk Grove

Good transaction Darian was respectful and courtious with my wife's transaction with her brand new car. He was engaging and informative. He recommended some good resta Darian was respectful and courtious with my wife's transaction with her brand new car. He was engaging and informative. He recommended some good restaurants to go to if we decided to go out and eat. He was not a pushy sales rep. and his personable demeanor made things easier for my wife and I all the way until she drove her car out the lot. More

Awesom Customer Service! Ron provided excellent customer service! He listened and was genuinely attentive to me and my kids. I would highly recommend going to him when purch Ron provided excellent customer service! He listened and was genuinely attentive to me and my kids. I would highly recommend going to him when purchasing or leasing a vehicle. He was very knowledgeable and gave us options. He walked me through the process and was patient. More

Amazing Experience The staff here was extremely professional and courteous! Maria did an outstanding job in making sure that I got the car I wanted at a reasonable price The staff here was extremely professional and courteous! Maria did an outstanding job in making sure that I got the car I wanted at a reasonable price. She accompanied me on numerous test drives (more than the average amount I'm sure) and did it with a smile the entire time. She was extremely knowledgeable and answered any questions that I had along with giving me additional information about each model. When I finally decided on the 2017 Altima, Maria made the paperwork completely hassle free. There was no haggling for a lower price as she gave me an incredible price from the get-go. Fantasitc, stress-free dealership to purchase a car from! Maria and the rest of the staff are Grade A! More

Service departments sucks I bought my first 2017 Nissan Pathfinder at Nissan of Elk Grove everything is good until I found a defect on the headliners. I take the car to the dea I bought my first 2017 Nissan Pathfinder at Nissan of Elk Grove everything is good until I found a defect on the headliners. I take the car to the dealer they order the headliner to replace it everything look good but when I get home I check the car they are deep scratch all over the side of the hood near the windshield then the next couple days the windshield crack. Once again bring back the car to Nissan of Elk Grove they keep it for 5 days to replace the windshield and paint the scratches. Now I got the car home more issues occur when they replace the headliner they for to put back the seat belt holder and the roof trim is getting loose. This will be the third time going back to the dealer. I'm very unsatisfactory with the technician at Nissan of Elk Grove how careless they are with customer cars. This is my first Nissan and my experience with Nissan of Elk Grove. I scared to trust them with my services in the future because they might mess it up again. More

Oil change This place has the best customer service ever! I was greeted right away and provided exceptional service. Markus was very professional and addressed a This place has the best customer service ever! I was greeted right away and provided exceptional service. Markus was very professional and addressed all my concerns kept me informed on what was going on with my vehicle. He provided Superb customer service! Kudos Markus More

Quick, Eazy, and Very Satisfying My trip to the Elk Grove dealership was absolutely amazing. Upon entering the building I was greeted with what seemed to me as a family member. Maria My trip to the Elk Grove dealership was absolutely amazing. Upon entering the building I was greeted with what seemed to me as a family member. Maria really took her time to make sure I was satisfied with my decision and walk me thru the whole car buying process More

Late Night Car buying is never fun - well, at least the part when it comes the waiting and even more so when you're doing it at night. Throughout the process, D Car buying is never fun - well, at least the part when it comes the waiting and even more so when you're doing it at night. Throughout the process, Darian was extremely patient and there was no pressure at all. Remember, its late and most salespeople has already left for the day, so the lack of attitude or frustration from Darian was definitely a plus. Vu did the financing and we appreciate his thoroughness in getting the paperwork done as well as his sense of humor. More

Truly Exceptional Jay was our sales consultant, one of the best experience I've have for purchasing a car. He helped me from beginning to end, answered every single que Jay was our sales consultant, one of the best experience I've have for purchasing a car. He helped me from beginning to end, answered every single questions I had, he was very patient with me. I went to the dealership initially to look, not even thinking about buying, but Jay was very professional, explained every feature in detail and I fell in love with the Pathfinder, and they gave me a great deal on it. Would recommend this place to my friend and family. More

Maria the best I came in to get a car with no hope because of my credit score, but I tried and I was thrilled when I got approved! Maria keep a positive conversation I came in to get a car with no hope because of my credit score, but I tried and I was thrilled when I got approved! Maria keep a positive conversation and she was more confident then I was. I enjoyed all them hours I spent with Nissan. I got a new vehicle with only 6 miles 👍🏿 That was a blessing. Maria almost made my husband trade his Dodge Challenger she was so good. You rock Maria thanx Nissan! More

Best car buying experience ever! The sales person Jay Yu was great, respectful no pressure I'm a senior so he had to repeat himself many times! I told him the price I wanted out the The sales person Jay Yu was great, respectful no pressure I'm a senior so he had to repeat himself many times! I told him the price I wanted out the door again no pressure also I didn't want any extras so nobody pressured us into something ! We've bought many cars in our life this was the best! Well be back! More