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Nissan of Elk Grove
Elk Grove, CA
4,928 Reviews
Welcome to Nissan of Elk Grove! Whether you are looking for a new or used Nissan car, truck, or SUV you will find it here. We have helped many customers from Elk Grove, Sacramento, Roseville, Lodi, Davis, Carmichael, Fair Oaks, Rancho Cordova, Placerville, Woodland, Folsom, Stockton, Fairfield, Auburn and Vacaville find the new Nissan of their dreams!
We know that prospective customers are very well educated when researching their next vehicle which is why we have made it easy to get all the available vehicle information.Now you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
As a premier California Nissan dealer, we have a huge selection of new and used vehicles from which to choose. Nissan of Elk Grove online and offline customers enjoy vehicle specials every day. We also offer Nissan service & parts, an online inventory, and outstanding financing options, making Nissan of Elk Grove a preferred dealer serving Elk Grove, Sacramento, Roseville, Lodi, Davis, Carmichael, Fair Oaks, Rancho Cordova, Placerville, Woodland, Folsom, Stockton, Fairfield, Auburn and Vacaville Nissan buyers. Ready to set up a test drive? Visit our Sacramento Nissan dealership in Elk Grove, CA today. We're conveniently located in the Elk Grove Auto Mall right off Highway 99.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,928 reviews
September 25, 2016
Very friendly! I came here on a Saturday to look and possibly buy a car. My sales representative Maria Angulo was not only very helpful but honest. I really felt li I came here on a Saturday to look and possibly buy a car. My sales representative Maria Angulo was not only very helpful but honest. I really felt like she had my best interest for my needs and budget. She didn't just to put me in anything to make a sale and send me on my way. She was attentive to my wants and needs. And the best needs is I bought a car!!! When I thought I couldn't Maria made that happen! I would suggest not only this dealership but especially Maria Angulo! More
by C.Anderson
Employees Worked With
Maria Angulo
September 24, 2016
Defective car and bad customer service Seems like my first review on here was deleted. Not a good experienced at all. When I walked in to make a purchase on august 31, 2016 everyone was Seems like my first review on here was deleted. Not a good experienced at all. When I walked in to make a purchase on august 31, 2016 everyone was very tentative and happy, but during the next day when I came back to take off the maintenance package, Jambert (financed)not meet me in person and had Mitchelle(internet sales person) come process my contract instead and said he was in a meeting but instead he was texting the person who referred me to nissan, and I knew this because during that same time my referral also texted me telling me that he is texting them. Exactly one week after the purchased I came back to the dealership and Jessica who is a sales person compared the condition of my new car to a batch of baked cookies, saying that in a batch of baked cookies, not all of them are perfect. This got me so angry, because the price of a batch of cookies cannot be compare to the price of a new car. If any sales person is going to use analogy, please use something that is of price value. That thursday night when i came in, they told me to get in contact with Sang, but Just trying to get in contact with Sang (sales manager) was really difficult, I left him voice messages, and still no reply. Dave/David (sales manager) was not much of help either, because while talking to him on the phone he tried to brush me over by saying he is busy and have something else to do. Natalie (body shop) was not even informed that my car was in the shop when she called me on 9/14/16, when my car has been in since the day before. As of today 9/18/16, I have not received any call about on any update for my that has been back in the dealership. My car is also in the shop for unflushed doors, which is causing the door to scrape the paints on the door frames. The back trunk door have a very big gap on the right side that I could probably use a screw and fit it through the gap. There was an arrow drawn on the very bottom of my driver door where the paint problem is on the inside and when I addressed this to Wesley(service manager) he rubbed it off and said it's just dust. I have photo as proof. There are also yellow marking on the inside joints of my car and I also have photo as proof for those. I also told Wesley that my car was not smooth and instead of addressing it, he told me that because it is a sentra it will not be as smooth, then went into comparing and telling me all the different models of car that nissan carry. I also spoke to Erik (service director) about the smoothness of my car and compared it to the rental car they gave me which was a Versa 2016, the cheapest model for nissan, and he said a sentra cannot be compared to a versa. This got me angry too because my rental car is a lot smoother and cheaper than the brand new car i bought. My sister recently purchased a sentra in 2013 and an atima 2015 and said she never had those yellow markings on her new car ever, and both car runs very smoothly. Overall, I've only drove my new car for less than one week and noticed so many problems with it. Was able to drive it for almost two weeks and it is in the auto shop already. I purchased this car because I had previous car issue and this new car was supposed to replace those issues I had, but yet I have been more stressed than I have ever been in my life. Finally after a whole week of having my car in their shop, Marco who is the general manger contacted (9/20/16) me about my situation and offered me a new car, but I denied it since the service I've received from them was so bad, imagine going back there for service and have everyone talk behind my back. It does not matter how professional a work area can be, there will always be small group gossips about everything that goes on in their environment. I do not want to be part of those small talk. Marco was able to give me a full refund on the car. Nonetheless, I'll have to say none of these people want to hear any stories you will have to share because they don't give a xxxx besides getting their money, which in my opinion is a bad customer service skills especially in this field of profession where the customer is dealing with large amounts of money. More
by Jenniferlee
Employees Worked With
Jessica, Marco, Sang Chac, David Hidalgo, Wesley Masterson, Jambert Corpus, Mitchelle Soneja, Eric Foltz, Anthony Ibarra, Natalie McHughes
September 23, 2016
Great customer service and very informative. I went in just to test drive the different types of cars Nissan had to offer and was greeted by a friendly team members mber who was knowledgeable and I went in just to test drive the different types of cars Nissan had to offer and was greeted by a friendly team members mber who was knowledgeable and patient with my questions and concerns. The cars I tried were very clean on the inside and outside which made me comfortable to test drive safely with no worries. I was able to maneuver my way around easily as the cars were simple to operate and went smoothly. Overall I had a pleasant experience and wouldn't mind coming back. More
by Shialor90
Employees Worked With
Lee Lee
September 23, 2016
Good experience I went to Nissan of Elk Grove for a Pathfinder and was greeting by Lee Lee. Lee help me find the perfect Pathfinder and we test drive it. I love it an I went to Nissan of Elk Grove for a Pathfinder and was greeting by Lee Lee. Lee help me find the perfect Pathfinder and we test drive it. I love it and I told Lee that I'll be back next month to buy it and there's no pressure from Lee or push me to buy it like other dealer. Lee have great customer service and he just told me to come back next month and if I have any question I can always call him. Thanks Lee for the help and I'll be back to buy the Pathfinder we test drive. More
by Braven$0121
Employees Worked With
Lee Lee
September 22, 2016
Be Yang the greatest Was helped by Be Yang and he was very helpful. First we came in coming to look at a car looking to purchase. Didn't really like it but Be Yang was the Was helped by Be Yang and he was very helpful. First we came in coming to look at a car looking to purchase. Didn't really like it but Be Yang was there to help us find the one we were really comfortable with. He was very lively, asking us if we were okay with it or even thirsty and provided drinks. Then as we processed things to find the right car he took his time throughout the day for me to find the perfect comfortable car just for me. I really thank him. As we were getting the car processed, Be Yang was graceful enough for my new car to be detailed and washed. More
by Thomas13
Employees Worked With
Be Yang
September 22, 2016
Bought a new Maxima This dealership made it very easy to buy a new car within budget. The salesman and manager helped me get the car I wanted down to an affordable price, This dealership made it very easy to buy a new car within budget. The salesman and manager helped me get the car I wanted down to an affordable price, and I'm very thankful for that. More
by Erict04
September 21, 2016
Great service. I came in with my parents on Saturday and Lee Lee was very nice and helped us get our brand new Nissan Sentra. He helped us make sure we walked out wi I came in with my parents on Saturday and Lee Lee was very nice and helped us get our brand new Nissan Sentra. He helped us make sure we walked out with the car that day. He was very kind and helpful. Couldn't be any happier with my car. More
by Yusdel
Employees Worked With
Lee Lee
September 20, 2016
Great working w/ Maria a Enjoyed the process in order to purchase my new pathfinder. Sales and finance were very easy to work with. Maria took the time to explain all feature Enjoyed the process in order to purchase my new pathfinder. Sales and finance were very easy to work with. Maria took the time to explain all features on the Pathfinder 4x4 Platinum. More
by Chief1958
September 19, 2016
Great customer service! My experience here was great. Lee was very professional and knowledgable about the cars here. My sister and I wasn't sure which car would suit her bes My experience here was great. Lee was very professional and knowledgable about the cars here. My sister and I wasn't sure which car would suit her best and Lee gave us the best options. I would definitely come back to get a new car here again. More
by Happy Customer
Employees Worked With
Lee Lee
September 16, 2016
Excellent Used Car Experience Bought a certified used car from sales rep Omar Bubakar. He stayed late after the store closed to help us, was very friendly and knowledgeable, and n Bought a certified used car from sales rep Omar Bubakar. He stayed late after the store closed to help us, was very friendly and knowledgeable, and negotiated in a positive manner until we reached a fair price. This might have been my best car-buying experience ever. Omar made all sorts of promises...and kept every one--even after the sale. He followed up with a couple of service issues and took care of everything. I would definitely buy a car from Omar again. Before I came in, I emailed with Mitchelle Soneja, who held the car for me and answered my advance questions about extra fees and charges (there are no unnecessary ones) promptly. After the deal was done, the finance guy (Vu) was fast and efficient and did not try to pressure me or try to upsell anything. My overall experience with this dealership has been excellent. This will be my first stop for another Nissan. More
by firstnissansacto
