
Nissan of Elk Grove
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Awesome Excellent customer service, cleaned and friendly environment. Everyone was super friendly and welcoming, even the owner came out to meet and greet me Excellent customer service, cleaned and friendly environment. Everyone was super friendly and welcoming, even the owner came out to meet and greet me himself, and also make sure I left satisfied. Thank-you so much, Steven Wilcox (Sales Rep.) and Nissan. More
Anthony rocks! Anthony and the team there at EGN were outstanding. My experience was seamless and Anthony, Sang, and Vu all were extremely professional, warm-hearted Anthony and the team there at EGN were outstanding. My experience was seamless and Anthony, Sang, and Vu all were extremely professional, warm-hearted, and upfront. I was in and out in just under 4 hours. Anthony went above and beyond by driving home with me to pick up the trade-in and was positive and courteous throughout. I will definitely return to say hello when I can and recommend him and your dealership to anyone I know thinking about buying a car. More
I have to say thank you to the salesperson Maria and Lucy. First of all, I have to complain about these two guys ( Sang Chae and Davies Hidalgo) over at Finance and delivery Department. Neither of them introd First of all, I have to complain about these two guys ( Sang Chae and Davies Hidalgo) over at Finance and delivery Department. Neither of them introduced themselves to me when they started doing their part with me in the process. Sang came over to asked me if I am Guodong without saying who he is, he was standing about 10 ft away and talk to me from his left hand side, then he said to me to come over to do the finance paper work to his office, I said "Okay, who are you?". In the office he was trying to persuade me to buy the package of services, unfortunately he already gave me a very bad impression from the beginning, so I just want to have things done only as needed. Then we turned to delivery part, I figured out the Pro-4x didn't come with tow-hitch which is not make sense to me because every others trim has it, especially for this truck with luxury package on the options. I felt upset as a customer at that point, I wonder who wouldn't if this happens to you. Maria took me into the office talk to Davies Hidalgo, he was very straight forward to me he said, you already signed the contract, you did test drive and see the car, there is nothing we can do so he made me feel like okay, I am done to talk to this person, there is no point at all. Then Maria talked with me and really make me feel better, she said "let me talk to my general manager tomorrow see if he can do something like lower the price to let you add it on". So I drove the truck home and then I figured out I don't have remote and carpet for this truck, so I called Maria right away because in my experience to purchase a car, all of them come with carpet and and two keys with remote and the third key is for valet. Maria was very patient to help me check this information for this truck, she explained to me this truck really doesn't come with carpet but it comes with two remotes and she still tried to help me to have the carpet. Another lady, Natalie, called me the day after for purchase follow up, she was a very nice talker and great attitude to me but she didn't read the detail of the truck before speaking to me, she was like surely this truck only comes with one remote. I am thinking she should take a little more time to properly read the information on the truck before talking to me. So Maria is the person I really appreciate for her efforts to help me, your customer. There are few more person I have to thank you for their service that followed, they did a very good job and they really made me happy with their customer service especially as in the future, lucky me for me not need to deal with Sang and Davies any more unless my families want to buy another Nissan Emoji. Thanks Jimmy and Billy @ parts department, great service, there is another white guy (I don't know his name) called me over the phone and when he saw me two days later he remembered my name, it made me feel respected. Thanks also to Edgar Partida for his customer focus, his was great service, he shook hands with me and walked me to the rest area for waiting. More
First new car I just purchased my first brand spanking new car. I have always purchased certified used vehicles and extended warranties. I was not happy with my cur I just purchased my first brand spanking new car. I have always purchased certified used vehicles and extended warranties. I was not happy with my current vehicle, 2007 PT Cruiser so I decided to trade it in for the 2015 Nissan Altima. Unfortunately the negative equity in my car brought my payment up to a very high amount, I am still happy knowing this new (higher than I planned on) payment is going to a much more reliable, nicer, new vehicle. I plan to keep my new Altima for 10+ years, More
polite and professional We purchased a used 2004 Nissan Frontier pickup. All the employees at the dealership were very polite and accommodating. I would recommend them in the We purchased a used 2004 Nissan Frontier pickup. All the employees at the dealership were very polite and accommodating. I would recommend them in the future. More
The best experience As a first time buyer, I was pleased with the costumer service. My sales rep, Mitchelle, made the experience quite educating and easy for new buyers l As a first time buyer, I was pleased with the costumer service. My sales rep, Mitchelle, made the experience quite educating and easy for new buyers like me to pick out a car. The transaction was fast and not time consuming compared to transactions I've witnessed before. All the staff members my family and I spoke to were very friendly and joyful to be around with. My family had a great time, enjoying and laughing with Mitchelle and one of the manager. Overall, this place deserves the title of being the best car dealership in the county and I highly encourage everyone who's looking for a car and great costumer service to check this place out! More
All around GREAT! Tommy was such a great help to me. The fact that I wasn't at all interested in the beginning and he still had enough patience to speak with me and pro Tommy was such a great help to me. The fact that I wasn't at all interested in the beginning and he still had enough patience to speak with me and provide me with the best warrnty coverage & pricing meant a lot! He's a very friendly guy and knows for a fact that he is an AWESOME person ! Lol I'd recommend him to anyone looking to buy a car here you won't be dissapointed! More
Thanks Omar and Nissan of Elk Grove The best experience in purchasing a vehicle. It went so well, my wife bought a car on the next day! Thanks to Omar, John Abbott, Vu Huyhn and Davi The best experience in purchasing a vehicle. It went so well, my wife bought a car on the next day! Thanks to Omar, John Abbott, Vu Huyhn and David Hidalgo! More
Great Expierence ! I am very satisfied with my purchase. Steven was very friendly, courteous, and quick to answer all my questions. With his help I was able to walk out I am very satisfied with my purchase. Steven was very friendly, courteous, and quick to answer all my questions. With his help I was able to walk out the door with the car I was interested in. Overall I would consider Elk Grove Nissan when making future purchases and recommend my family and friends to shop here. More
Sales people were great! Everyone was wonderful. In retrospect I wish they would have worked with me more on the price of the vehicle, but I didn't demand this so bad on me a Everyone was wonderful. In retrospect I wish they would have worked with me more on the price of the vehicle, but I didn't demand this so bad on me also. Anthony and Christiana were wonderful and very enjoyable to work with. Steve McAdams More