
Nissan of Elk Grove
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,927 reviews
It was a pleasure to work with Mr.Keane in purchasing my new Nissan Frontier. Everything went smoothly from the beginning even though it was busy at the time. He didn't leave us alone to ponder for long per new Nissan Frontier. Everything went smoothly from the beginning even though it was busy at the time. He didn't leave us alone to ponder for long periods of time which was a big plus for me. Even with the finance department backed up with other buyers he made sure we were comfortable and kept us in the loop. He was very personable which also made the waiting not an issue. I would strongly recommend your dealership to my friends interested in purchasing a car based on Mr Keanes customer service along with other staff I interacted with at your dealership. On a side note, despite finance being overwhelmed at the time, at no time did I feel rushed through the paperwork. It's likely my next vehicle purchase will be through your dealership. More
Maverick was great very helpful knew how to talk to his customers and i would recommend him to my friends to purchase a vehicle. he is a very upbeat person who follows up with his customers. customers and i would recommend him to my friends to purchase a vehicle. he is a very upbeat person who follows up with his customers. More
When I walked into the door of the dealership I was greeted right away, and directed to a young salesman name Maverice America. He sat me down in his office and allowed me to tell him why I was at the greeted right away, and directed to a young salesman name Maverice America. He sat me down in his office and allowed me to tell him why I was at the dealership. He then showed me the vehicle which I leased. He was very informative about my concerns, so I agreed to try a lease and see how things would work out. The paperwork was clear and no hiccups, very low stress event, everyone of the employees greeted me as I passed them in the showroom. After a walk through tour of the facility and the employees working in different areas, customer service; parts; repair shop and service writters, I felt a part of the atmosphere. I came as a customer and left as a friend. Thanks Maverick and the entire Elk Grove Nissan Staff. More
My last post was done to the wrong person so I needed to set the record straight. Matt Heldrich was my salesperson when we went into purchase the new car and I just wanted to say his warmth and professional set the record straight. Matt Heldrich was my salesperson when we went into purchase the new car and I just wanted to say his warmth and professional manner was perfect. His knowledge of my car was great and I would highly recommend him to ant and all my friends ! More
Dave, Cruz, and Leo were outstanding during my April 2nd, 2013 service visit. They were professional, knowledgeable, friendly, and very customer focused. Dave listened very carefully to my concerns, effectiv 2013 service visit. They were professional, knowledgeable, friendly, and very customer focused. Dave listened very carefully to my concerns, effectively priced my parts and service hours, and performed follow-up action items as promised. Cruz was also very helpful assisting me with a parts issue. She went out of her way and worked with one of the mechanics to provide me the requested parts information. Leo was able to resolve a very complex wiring problem and several fuel pump related issues on my 1990 300ZX.. He is truly an outstanding mechanic with many years of experience and excellent mechanical skills. The entire Nissan team was truly outstanding! The teamwork, customer focus, and highly knowledgeable staff exceeded my expectations. I was 110% satisfied with my service visit. More
Maverick and Vu are great and very r nice and professional. Keep up the great work. I will definitely recoomend both of the to my families and friends. professional. Keep up the great work. I will definitely recoomend both of the to my families and friends. More
Maverick was very polite, friendly, and courteous. This was my first car buying experience and Maverick made me feel comfortable and made sure that all of my questions were answered no matter how dorky the was my first car buying experience and Maverick made me feel comfortable and made sure that all of my questions were answered no matter how dorky they were. Our visit was full of laughter and that's really important, in my opinion. I really appreciate all that Maverick has done for me. David was great. Even after I signed the initial contract he continued to work on my loan and was able to lower my monthly payments slightly. That just goes to show that even after everything is a done deal customers are not forgotten. I loved my experience at Nissan of Elk Grove and look forward to returning there for my car buying needs as well as referring customers to these fine young men. Thanks guys! More
I just wanted to express how pleased my wife and I are with your dealership. The whole car buying experience was the best we ever had. The sales and finance persons' Mat Heidrich and David Hidalgo are ass with your dealership. The whole car buying experience was the best we ever had. The sales and finance persons' Mat Heidrich and David Hidalgo are asset to your company. This was our second time buying from Nissan of Elk Grove and it will not be our last. I would also like to give kudos to Bob Gallego and his service department for helping me yesterday they were right on the problem and took care of it in a timely manor. Nissan of Elk Grove you’re the best! Thank you, Chris and Michelle Cowgill More