Nissan of Elk Grove

They made it right I went in for a oil change with a coupon and they couldn't honor the coupon but gave me a discount. I found a scratch on my car the manager didn't ar I went in for a oil change with a coupon and they couldn't honor the coupon but gave me a discount. I found a scratch on my car the manager didn't argue just buffed the scartch out. That's how you treat a customer. ???? More

off to a good start! I purchased a Nissan Leaf a few days ago. Garrett Oxnaes in sales showed me the perfect vehicle. He patiently explained all the features, took me on I purchased a Nissan Leaf a few days ago. Garrett Oxnaes in sales showed me the perfect vehicle. He patiently explained all the features, took me on a test drive, and set up the electronics for me. He was very organized with the paperwork. Garrett also gave me a tour of the impressive dealership and introduced me to key people. The Finance Manager Vu Huynh patiently, and efficiently explained the process and what my choices were. All in all I was comfortable with the process and satisfied with my purchase. No buyer's remorse here!! More

Great first time experience I am a first time buyer and everyone was very helpful especially Lee Lee. I don't think my experience could have been better. I went from being a stre I am a first time buyer and everyone was very helpful especially Lee Lee. I don't think my experience could have been better. I went from being a stressed out trying to find a family car to having fun and finding a car just for me. I got a great deal by checking online prices and lots of perks. I'm so happy More

Fantastic car buying experience. Lee, Guillermo, and Vu did a fantastic job getting me into the car I wanted for a price and payment that worked for my budget. Never pushy, always pol Lee, Guillermo, and Vu did a fantastic job getting me into the car I wanted for a price and payment that worked for my budget. Never pushy, always polite, helpful and respectful, those guys were top notch. More

Best car buying experiance These guys are great, Steven worked with me over the phone, even texted me photos of cars that fit my criteria. had me pre approved before I even got These guys are great, Steven worked with me over the phone, even texted me photos of cars that fit my criteria. had me pre approved before I even got there. No pushy sales man, just great service. Had looked at other cars and car lots before, even walked away from some. I had finance issues do to hand written pay stubs from work, not a problem here. Made sure they had all the info they needed and worked with the bank on my behalf. Steven never was a great salesman. Didn't push, gave us time to look and think about options, really loved that he sent me pics of cars I could qualify for. Saved a lot of time in the buying process. Found one I liked, he had it out and ready when we got there to test drive. Had my loan approved before I got there. Test drove the car, sighed the paperwork, had it detailed all in just under two hrs, not bad for car buying. Would recommend them to anyone, especially Steven. More

First-time Buyer As a first-time buyer, a big purchase can be kind of scary. My salesman, Be, was very helpful and made the whole process relaxing. Be was knowledgeabl As a first-time buyer, a big purchase can be kind of scary. My salesman, Be, was very helpful and made the whole process relaxing. Be was knowledgeable and answered all my questions, no matter how silly they were. He made my first car purchase a breeze! More

New to town We were new to town and needed to trade in our big SUV for something more economical. I did a lot of checking on the Internet for an economical car. We were new to town and needed to trade in our big SUV for something more economical. I did a lot of checking on the Internet for an economical car. It was nice to find one only a few minutes down the street. I was able to setup a test drive online at a time that was convenient to me. My salesman was Anthony Glover. He was very polite and did not push us into a sale. I truly appreciate that. I would recommend Elk Grove Nissan to anyone. More

Good Customer Service The reason why i given this five stars rating because of the customer services from my salesman. He was very good at follow up with the customers. The reason why i given this five stars rating because of the customer services from my salesman. He was very good at follow up with the customers. More

First-time Nissan owner Shay and Jambert were a pleasure to work with in a relaxing, no-hassle atmosphere. This was my first Nissan experience and I would happily recommend t Shay and Jambert were a pleasure to work with in a relaxing, no-hassle atmosphere. This was my first Nissan experience and I would happily recommend them both! More

Great experience!!!! This is the best Nissan dealership we have encountered( we tried 3!!!) We drove all the way down from Bay Area to buy Nissan Rogue 2016 for our Mom. A This is the best Nissan dealership we have encountered( we tried 3!!!) We drove all the way down from Bay Area to buy Nissan Rogue 2016 for our Mom. And it was worth it!!! Mr Lee Lee is a great salesperson. Without any pressure but very professional and polite. He made our buying expirience very enjoyable. Thank you so much!!! More