Jeff Stoughton
Jeff Stoughton at Nissan of Elk Grove

Jeff Stoughton

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.8
83 Reviews
4.8

83 Reviews

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83 Reviews of Jeff Stoughton

October 14, 2026

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Employee Rating

I come back to get my car serviced here because they often do it right the first time around. More

by JESSICAYVESEP
Service Price Transparency
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Recommend Dealer
Yes
Oct 14, 2026

Nissan of Elk Grove responded

Thank you for your kind words, Jessica! We truly appreciate your loyalty and are thrilled to hear that you consistently have a great service experience at Nissan of Elk Grove. We look forward to seeing you again for your next service visit! Sincerely, The Team at Nissan of Elk Grove

October 13, 2026

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Usually professional staff and willing to work with their customers. I would recommend them to remedy the customers request or questions the customer has about their vehicle. More

by AUGGIESMOM210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks

Oct 13, 2026

Nissan of Elk Grove responded

Thank you for your feedback and for recommending Nissan of Elk Grove! It is great to hear that our team was professional and willing to work with you. We appreciate your comments and are always looking for ways to better address our customers' questions and concerns. If you have any further questions or need assistance, please feel free to reach out to us. Looking forward to serving you again! Sincerely, The Team at Nissan of Elk Grove

October 11, 2026

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Nissan Elk Grove will always be my favorite car dealer they are always so helpful, professional and courteous. More

by Sandra
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Jon Murphy

Oct 11, 2026

Nissan of Elk Grove responded

Thank you for your great review, Sandra! We truly appreciate your kind words about Nissan of Elk Grove and are thrilled to hear that you find us helpful, professional, and courteous. We look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

September 29, 2026

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I had taken in my 2014 Infiniti QX70 for a transmission service. Shortly after. it started acting up. I took it back into Nissan of Elk Grove and talked to Patrick (service manager) about my issues. He too More

by QX70Owner
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Braxton

Sep 29, 2026

Nissan of Elk Grove responded

Grateful for you sharing this lovely experience with us! We truly appreciate your loyalty to Nissan of Elk Grove over the years and are delighted to hear that Patrick was able to resolve the issues with your 2014 Infiniti QX70. It’s great to know that you felt supported and that we could restore your confidence in our service. We look forward to continuing to serve you and your vehicle in the future! Sincerely, The Team at Nissan of Elk Grove

September 25, 2026

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They are always courteous and give a realistic timeframe to get the car back.. I very much appreciated the grace period they gave me for my service More

by GAILADAIR
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Recommend Dealer
Yes
Sep 26, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We’re glad to hear that you appreciated the courteous service and realistic timeframe we provided for your car. Our team strives to ensure a positive experience for all our customers at Nissan of Elk Grove. We look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

September 24, 2026

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Always professional staff every time I need service on my vehicle and pleasant to work with. More

by AUGGIESMOM210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 24, 2026

Nissan of Elk Grove responded

Thank you for your kind words! We appreciate your feedback about our professional staff at Nissan of Elk Grove. It's great to hear that you had a pleasant experience with us every time you needed service on your vehicle. We look forward to assisting you again in the future! Sincerely, The Team at Nissan of Elk Grove

July 28, 2026

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The service was quick and staff was helpful. The car was done before the estimated time. More

by DARKSPIRIT2010
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 28, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our quick service and helpful staff at Nissan of Elk Grove. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Nissan of Elk Grove

July 11, 2026

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Service was fine. The people were very courteous and professional. Will bring my car back for service. More

by Dave
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Recommend Dealer
Yes
Jul 11, 2026

Nissan of Elk Grove responded

Thank you for your feedback, Dave! We appreciate hearing that you found our team at Nissan of Elk Grove courteous and professional. We look forward to seeing you again for your next service visit! Sincerely, The Team at Nissan of Elk Grove

July 06, 2026

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Service advisor was very nice very kind and didn’t try to push a whole lot of stuff on us. We felt that he was great! More

by STEFFENSJ64
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Service Communication
Recommend Dealer
Yes
Jul 07, 2026

Nissan of Elk Grove responded

Thank you for your wonderful review! We are thrilled to hear that our service advisor provided you with a positive experience at Nissan of Elk Grove. Your feedback about their kindness and approach means a lot to us. We look forward to serving you again in the future! Sincerely, The Team at Nissan of Elk Grove

July 05, 2026

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Employee Rating

Great customer service and virdiana was very helpful! ! Will be back in a couple months for some service More

by THEREALRAYBANDZZZZZ
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 05, 2026

Nissan of Elk Grove responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our team and that Virdiana was able to assist you. We look forward to seeing you again in a couple of months for your service at Nissan of Elk Grove! Sincerely, The Team at Nissan of Elk Grove

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