Nissan of Elk Grove

I purchased my Max 10 Sept 04 from this dealership. During the entire 5 years the service continues to be excellent. I have never had the need to have any other dealership work on my car. In this e During the entire 5 years the service continues to be excellent. I have never had the need to have any other dealership work on my car. In this economy it is appreciated to recieve discounted coupons for necessary maintenance. More

I was at the oil change location for an hour or more. It was a really long time, just for an oil change. However, I do like the service people. The price could be a little high given I go every 3000 miles, was a really long time, just for an oil change. However, I do like the service people. The price could be a little high given I go every 3000 miles, I would hope regular patrons could get better coupon deals in the mail. Thanks. More

I brought my car in at 7 am, and cruz arranged for a loaner car for me right away. She expedited my service, because I'm from out of town and needed to be home at a certain time. She called my cell phon loaner car for me right away. She expedited my service, because I'm from out of town and needed to be home at a certain time. She called my cell phone and let me know my car would be done within an hour of her call, so I could make my way back to the dealership. I waited a few minutes after I arrived and she had my car ready to go. Great, friendly service. Clean, well run dealership! Thank you, Cheryl Fondse More

Cruz offered WONDERFUL customer service and I would like to deal with her everytime i come into the dealership from now on. She was always in contact with me and worked with me for the entire time my car w to deal with her everytime i come into the dealership from now on. She was always in contact with me and worked with me for the entire time my car was being worked on And as a woman I really appreciated her explaining everything to me without it going over my head. I am very very very happy with the service, customer and on the vehicle, at Nissan of Elk Grove!! And I would like to add an extra thanks to Cruz's outstanding help!!! She was AWESOME!! More

When I walked into the service department I was pleased at how quick and attentive the staff was, a female employee named Cruz had me sit down at her desk and made sure that my vehicle was placed in servic at how quick and attentive the staff was, a female employee named Cruz had me sit down at her desk and made sure that my vehicle was placed in service. However I was kept waiting for a long time, and when i was told my vehicle was almost ready, i noticed that it was sitting unattended with other cars that were also done. I inspected my truck and realized that the interior had not been vacuumed, which was part of the package I was buying. After almost 25 more minutes i was told that the vehicle wasn't done yet even though i could see it, and then I was told the paperwork was not yet finished. I had drawn a prize from the easter eggs that gave me $15 off my total price but when I finally went over the paperwork and payed for the vehicle the amount taken off was $10. I suggested that it should be $15 but didn't wish to argue if it was going to mean I would have to wait longer. Over all the staff was friendly, but I feel like i got taken. It was clear that the wash was rushed and the inside of the car had clearly not been vacuumed. It seemed like a lot to pay for just an oil change. More

I purchased my Nissan Altima in 2005. The salesperson was great and I felt confident in my purchase. I have great appreciation for service I continue to receive these past four years. Kush and his team was great and I felt confident in my purchase. I have great appreciation for service I continue to receive these past four years. Kush and his team at the Quick Lube are wonderful, and the whole team in Service and Parts Department are helpful. Recently someone hit my car, and today I took it to the collision center on Florin Road. George and his team were equally as amazing as the rest of Nissan of Elk Grove. I will be in the the market for an additional car within the next year, and will be purchase it from Nissan of Elk Grove again. I am confident they will take care of my needs in the same manner as the previous four years. Everyone should stop by this dealership and enjoy the service provided by the staff. More

Robbie was very nice and he explain eveything in the car from the motor to the trunk of the car. He was very fiendly and very helpful with my buying a car! Dave was nice also. I had a good time in shoppin from the motor to the trunk of the car. He was very fiendly and very helpful with my buying a car! Dave was nice also. I had a good time in shopping for a car @ Elk Grove....The experence is always good customer service. More

STEVE NGUYEN (Sales), HUY NGO (Sales), KHAN HO(Sales), WARREN SANTOS(Finance),(Technicians)Jorge Munguia, William Li, Eduardo Estrada, Chio Saechin. The service was great by Steve Nguyen, he was the on WARREN SANTOS(Finance),(Technicians)Jorge Munguia, William Li, Eduardo Estrada, Chio Saechin. The service was great by Steve Nguyen, he was the one who took us test driving with all their vehicles. Unlike Toyota of Elk Grove who asked us if were buying the car or not, that was a bad presentation of the sale guy! Huy Ngo who we knew from a friend and spoke highly of him. We met in September of 2008 and wanted to buy at that time but we did not have enough money for a down payment. He told me when I'm ready he'll be there rain or shine. Behold! Huy was not working on December 24 2008 but he came in and help us with the price. Khan Ho was also there to greet and meet us. All three sales representative was ready and on hand, I enjoy those kind of services. The quick lube department was very professional when I did my first 3700 miles oil change. Receive a good deal and best services. The cost of my coupe 2.5s license/tax/interest was 25K. I alway go for the free coffee and soda every time I go in there. Regards, Douglas Nhan More