Nissan of Elk Grove - Service Center

Service on my 2016 pathfinder Took my car for its first service. I was a bit nervous because it's my new car. However, everything went good. From Eddie to Tommy. Tommy was amazing Took my car for its first service. I was a bit nervous because it's my new car. However, everything went good. From Eddie to Tommy. Tommy was amazing and got me on a extended warranty and maintenance plan. More

Great customer service & a wonderful staff. Ricky was very professional, polite, kind. When I dropped off my car for service and needed a rental he waited for me to return with my car rental & t Ricky was very professional, polite, kind. When I dropped off my car for service and needed a rental he waited for me to return with my car rental & transfered my luggage to my rental car. Nissan has an awesome Staff. Thanks Shaye More

Very happy with professionalism & service Customer since 2005 and always found the staff to be courteous and professional. On a scale of 1-10, these guys & gals get a 9.5!!! Stopped in for oil Customer since 2005 and always found the staff to be courteous and professional. On a scale of 1-10, these guys & gals get a 9.5!!! Stopped in for oil change & car wash, friendly & efficient... More

excellent I bought my car from Nissan a few months ago from mitchell. He is really helpful and will help you find the perfect car that will suit you. He makes s I bought my car from Nissan a few months ago from mitchell. He is really helpful and will help you find the perfect car that will suit you. He makes sure the car is what you want and has what you are looking for. He knew i had two little siblings and needed to make sure I had enough room to have the kids in the back with the car seat and everything. He takes his time with him customers and make sure to keep them satisfied. Jambert was my finance guy and he did everything to could to make sure i could get that car. they are both really helpful and I'm glad they were the two that was able to help me (: More

great service Billy took good care of me-. I was a walk in, with my handful of coupons, and he didn't bat an eye. he kept me updated on timing, and unlike some stan Billy took good care of me-. I was a walk in, with my handful of coupons, and he didn't bat an eye. he kept me updated on timing, and unlike some stand alone businesses, didn't try to up sell me on questionable options to pad the bill. His upbeat attitude was much appreciated, too! More

Best dealer experience My dad recently purchased a vehicle here and he was so happy with the service that I decided I would purchase my car here too! our dealer went above a My dad recently purchased a vehicle here and he was so happy with the service that I decided I would purchase my car here too! our dealer went above and beyond to find me the best deal out there! They truly do appreciate customers and want to keep them happy. I'm sure my family and I will be back! More

Awesome Part's Dept. I walked into the dealership about 15 minutes past parts closing time. Jeremy Kiching was still behind the counter working on the computer and he was I walked into the dealership about 15 minutes past parts closing time. Jeremy Kiching was still behind the counter working on the computer and he was nice enough to reopen the parts store for me and help me out. Jeremy was very nice and took the time to help me and answer my questions regarding the parts I was ordering, and made sure that I had everything I needed to get the job done. I was happy to see that the parts I needed were in stock. He then went further and took the time to take one of the parts out and explain the core recharge process and what qualifies a return, then tape it back up. Jeremy then helped me carry the parts out to my truck. I am very happy with the service and will be back for more parts. Thank you Jeremy for all of your help and time, even after closing hours. P.S. To the boss, give this man a raise because you want to keep him around as a role model for others. More

Murano Service somr snags in my service at the beginning, but Wesley took care of everything and I am completely happy with the work and the service somr snags in my service at the beginning, but Wesley took care of everything and I am completely happy with the work and the service More

Excellent Service by Christian Cruz I had a really good experience and excellent customer service since I arrived to Nissan , the sales man was so helpful !!his name is Christian , he he I had a really good experience and excellent customer service since I arrived to Nissan , the sales man was so helpful !!his name is Christian , he helped a lot in the whole process, he was kind ,I would give him 5 stars, He also explained me how the car works , he stayed so late because of me till 11 pm, I am so happy with my new car Nissan Alitma 2016, it was great experience because it was my first time I got a brand new car, I felt very comfortable, thank you so much, you guys did an extraordinary job. Sandip Singh More

Freaking AWESOME!!! All I can say is Dustin Jones is the man and he is the only reason why I go to this dealership. He is exactly what customer service should be! All I can say is Dustin Jones is the man and he is the only reason why I go to this dealership. He is exactly what customer service should be! More