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Nissan of Mobile

Mobile, AL

4.1
125 Reviews

1015 E. I-65 Service Rd.

Mobile, AL

36606

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Showing 125 reviews

June 24, 2023

My wife and I went in today strictly just looking and ended up purchasing a 2023 Nissan Rogue. Colton was very helpful. He never once spoke down to us and made sure we were good with everything the whole More

by baileythomashill
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Colton Ruybal
Jun 27, 2023 -

Nissan of Mobile responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 17, 2023

Very patient. Good communication/friendly. Willing to work on my sons car until fixed even though it was a major task. More

by Rhondavick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Staal
Jun 20, 2023 -

Nissan of Mobile responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 15, 2023

Erik and Nissan of Mobile service department provided the very best service for my vehicle! They ALWAYS do. I've been a customer of Nissan of.Mobile for years, and the service is always excellent! More

by cccmobile
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Orduno *****
Jun 16, 2023 -

Nissan of Mobile responded

Thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 15, 2023

Fast, friendly service. I highly recommend! Service was provided within the time frame I was given. More

by lobo20202024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain
Jun 19, 2023 -

Nissan of Mobile responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 12, 2023

Comfortable environment. I love my service writer, Eric. He is a hard worker, very kind, and informative. More

by jyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Orduna
Jun 16, 2023 -

Nissan of Mobile responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 07, 2023

Great place to buy a car and service department is top ranked I don’t let no one else touch my cars More

by b111572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mill
Jun 10, 2023 -

Nissan of Mobile responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

October 11, 2022

I was in the car business for 23 years, with Buick, Pontiac, GMC and Honda until 1992 in Colorado when I moved over to Saturn and remained with them there and in Pensacola until they closed in 2008. So More

by jimryder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keosha
Oct 14, 2022 -

Nissan of Mobile responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!

April 26, 2022

Took my 20017 Nissan car in for service. I need a part and they want me to pay up front while they go search to see if my car were under warranty. It took them two week to find out if my ca More

by Speed2193
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie Buford
May 06, 2022 -

Nissan of Mobile responded

We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations. If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back.

May 06, 2022 -

Speed2193 responded

Never buy another car from Nissan

April 22, 2022

I just bought a 2019 Rouge Sport. My salesperson was Colton, He was very informative about the vehicle and made the experience painless. I must admit, I was not looking forward to go More

by Kimhall19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colton and Nick
Apr 22, 2022 -

Nissan of Mobile responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

April 22, 2022

Brought a 2020 Rouge 7950 miles on it replaced strut. .took over 5 hours ugh..on a 1 1/2 hour job on YouTube...go figure...🧐🧐 More

by JS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Henry
Apr 22, 2022 -

Nissan of Mobile responded

Thank you for your feedback about your recent service visit and we are sorry that you feel this way about the replacement of your strut. Please know that due to the number of customers we had and parts installation/procurement some service visits take longer than usual. We thank you for your patience and understanding in this matter and look forward to your next visit.

Apr 22, 2022 -

JS responded

That's why I brought it in at 7am...it was finished at 3:30...wow.... doing a strut doesn't take long...even on YouTube.....all I got was a car wash...whoo...and I'm a retired mechanic...