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Nissan of Queens
Ozone Park, NY
692 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Nissan of Queens promise to work tirelessly to exceed your expectations.
The Nissan of Queens Customer Promise
We Promise To:
- Respect your time.
- Market our products and services honestly.
- Employ a professional, well trained and knowledgeable staff.
- Maintain a clean, comfortable, modern facility.
- Offer only products and service that meet your needs.
- Provide clear explanations of all pricing and paperwork.
- Deliver your vehicle to you clean with a full explanation of features.
- Treat you as a guest in our home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 692 reviews
July 22, 2022
I had to wait so long for an oil change! Got there at 9:30 and legit left at 1:45 pm. Upon arrival I informed them my check engine light was on! As im standing outside because there was not Got there at 9:30 and legit left at 1:45 pm. Upon arrival I informed them my check engine light was on! As im standing outside because there was not enough seats inside, one of the mechanincs drives my car off the lot and returns about 6 mins later! Never has a nissan dealer drove my car off the lot to see what was wrong with my car! After that long wait around 1:20 pm I ask about my car and they mention about 10 items wrong with my car and was charging me 2,000 dollars just for two jobs to get done on my car! I felt as if they were super over priced compare to other dealers I have went too! Dont even mention the hot mess they have to even get inside to get your information over to people at the front desk! Would not reccomend this place! More
by Muencaa
Employees Worked With
Harry
June 27, 2022
This was my worst experience. I have been leasing and buying cars since 2005. They say one thing and then do another. They kept saying will fix my contract and we will fix the con I have been leasing and buying cars since 2005. They say one thing and then do another. They kept saying will fix my contract and we will fix the contract and never did. At the end when I went to redo my contract due to Nissan wanting me to do something out of contract, The finance manager John Farley and General Sales manager Paul Gibson said I was not able to take the contract home to review. It was a scam to steal 50 percent of my deposit money. They said they would get me paperwork on how they came up with taking $4,000, but I have yet to receive a reason or any kind of paperwork. I would recommend no one buy from this place. I like Nissan's but having dealerships like Nissan of queens makes Nissan a terrible company. More
by Manny
Employees Worked With
Jorge Lucero
April 20, 2022
Sergio is honest,fair,and his very dedicated to his clients. Sergio is very consistent and makes sure to answer any questions or concerns and sergio goes above and beyond what’s necessarily to get your clients. Sergio is very consistent and makes sure to answer any questions or concerns and sergio goes above and beyond what’s necessarily to get your car… He’s always has a smile, and very pleasant and overall his professionalism. Satisfied customer. More
by Julie
Employees Worked With
April 14, 2022
Sergio is an outstanding salesman with moral values. I recommend him for your next purchase. I recommend him for your next purchase. More
by aubinserge4@gmail.com
Employees Worked With
April 12, 2022
At this dealership, Sergio was the salesperson who helped us. He was very informative, helpful, very easy to talk to. Made this process of purchasing the car less stressful. us. He was very informative, helpful, very easy to talk to. Made this process of purchasing the car less stressful. More
by yepwesh
Employees Worked With
March 24, 2022
Went in today for radiator fan making noise my service advisor Andy was great he keep me informed during day answered all questions job was complete ias promised thanks to service team at queens Nissan advisor Andy was great he keep me informed during day answered all questions job was complete ias promised thanks to service team at queens Nissan More
by brig12
Employees Worked With
Service dept
August 18, 2021
If your interested in buying a car from this dealership ask for Vene. I bought a Nissan Altima from here and she was so professional. As we all know buying a car can be stressful but Vene made the whole ex ask for Vene. I bought a Nissan Altima from here and she was so professional. As we all know buying a car can be stressful but Vene made the whole experience less stressful and enjoyable. At times I felt as if I was talking to someone I’ve known for years. She was very polite and helped me pick out a car I wanted and helped me get a good quote on my insurance. Thank you so Vene for helping purchase my first car. More
by Jeoffreyforde
Employees Worked With
Vene
May 10, 2021
I purchased my first car in April 2021. I got a Nissan Rogue 2021 from Dorian Oliveros at Nissan of Queens and I had the most amazing purchase experience. Dorian and his team worked hard to make me Feel c Rogue 2021 from Dorian Oliveros at Nissan of Queens and I had the most amazing purchase experience. Dorian and his team worked hard to make me Feel comfortable during the process. Also, their follow up services after the sales are presently excellent . If anyone is looking to buy a car, I would recommend Dorian Oliveros as he is the most knowledgeable and kindest sales person that one can find. More
by liliana.garces
Employees Worked With
Dorian Oliveros
