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Nissan of Queens
Ozone Park, NY
663 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Nissan of Queens promise to work tirelessly to exceed your expectations.
The Nissan of Queens Customer Promise
We Promise To:
- Respect your time.
- Market our products and services honestly.
- Employ a professional, well trained and knowledgeable staff.
- Maintain a clean, comfortable, modern facility.
- Offer only products and service that meet your needs.
- Provide clear explanations of all pricing and paperwork.
- Deliver your vehicle to you clean with a full explanation of features.
- Treat you as a guest in our home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 663 reviews
March 16, 2019
Jon Paul is the greatest salesmen here!!!!!!!!!!!!!!!!!!!!!! if you decide to come to Nissan DEALERSHIP ask for "JP" !!!!!!!!!!!!!!!!!!!!!!!!!!! YOU WILL LEAVE HAPPY HE IS GREAT PERSON AN WILL MAKE SURE YOU GET if you decide to come to Nissan DEALERSHIP ask for "JP" !!!!!!!!!!!!!!!!!!!!!!!!!!! YOU WILL LEAVE HAPPY HE IS GREAT PERSON AN WILL MAKE SURE YOU GET THE CAR THAT FITS YOU!!!!!!!!!!!!!!!!! More
by PoppaJah
Employees Worked With
Jon Paul KOYFMAN
March 06, 2019
highly recommend Great service and a relaxed atmosphere. no issues working out financing, Jon Paul was a gentleman and very easy to work with. Highly recommend. A++ Great service and a relaxed atmosphere. no issues working out financing, Jon Paul was a gentleman and very easy to work with. Highly recommend. A++ More
by PB
Employees Worked With
Jon Paul KOYFMAN
February 26, 2019
STAY AWAY CAUTION! Anyone going to Lease/Buy a Vehicle from NISSAN OF QUEENS please be aware when (finance manager) they do your paperwork, they change the ag CAUTION! Anyone going to Lease/Buy a Vehicle from NISSAN OF QUEENS please be aware when (finance manager) they do your paperwork, they change the agreed price on the vehicle on the contract BE !CAREFUL! of the prize the put on the "Gross Capital Cost" this is where they markup the value of the vehicle and it adds up to increase payment. This is what happened to me, I LEASE a Nissan Kicks S Model, agreed prize with Salesman Elliott, $17,500, with a buyout option at the end of the Lease, when I sat down with Financial Manager ALEX KOGUT to finalize the paper work, he put "GROSS CAPITALIZED COST" of my vehicle $29,685.88, which is: $29,685.88 - $17,500 =12,185.88 and at the end of the Lease a Buyout of $10,449.00 this is how much ALEX KOGUT added to the price which cost an INCREASE of the SALES TAX, RENT CHARGE, and MONTHLY PAYMENTS 36 × $429.00 Just to name a few... I would advise anyone that gave NISSAN OF QUEENS, any better rating than 1 STAR, to PLEASE review your Contract and do a new review, Whoever looking into getting a Vehicle PLEASE try another Dealership NISSAN MOTOR CORP and NISSAN FINANCIAL WOULDN'T help To Sum it: ALEX KOGUT My Monthly Payments is: $429.65 ×36 months =$23,782.75. PLUS he added a BUYOUT for $10,449.00 This is what ALEX KOGUT Contracted me for: $34,231.75 for a Sticker Price on Nissan Kicks $17,500. More
by NBaksh2$
February 09, 2019
Good Customer Service,Friendly & Patient Helpful ,patient staff .Friendly customer service.Sales rep.Edwin worked hard on getting us at the right number .Pleased with our visit to this dealer Helpful ,patient staff .Friendly customer service.Sales rep.Edwin worked hard on getting us at the right number .Pleased with our visit to this dealership . More
by Melissa
Employees Worked With
Edwin
February 02, 2019
VERY BAD EXPERIENCE AND WASTE OF OUR TIME! After spending 2 hours inspecting, test driving and negotiating our deal for a used vehicle we found on Autolist, they tried not to honor the price th After spending 2 hours inspecting, test driving and negotiating our deal for a used vehicle we found on Autolist, they tried not to honor the price that was quoted and add on $595 for LoJack that they said was included and mandatory, as well as low ball us for our trade. We negotiated further and finally agreed to buy the car and waited for our salesperson Sheena to write up the paperwork, then they gave the keys to someone else to show the car to another customer, while we were discussing if we would finance the car and take it home that day. I think they were trying to put pressure on us and start a bidding war to jack the price up. We explained our frustration, but they did not seem to care or see that what they were doing was wrong. Another salesperson, Sergio, who claimed to be a manager, came over to us with a terrible attitude and it seemed as if he wanted to intimidate us. He accused us of taking too long to check out the vehicle that had a dent and scrape on it and looking at every scratch. He said that they would continue to show the vehicle until we signed the paperwork. I explained that we made an appointment and traveled to see this vehicle and it was not right to sell it out from under us, because Sheena would not complete the paperwork! He was very aggressive and said that if other people came to look at the car, they would let them look at it. All this happened and we did not even make it to the new car showroom (several blocks away) to see the finance manager yet. They were very insulting, rude and unprofessional. We left the dealer and did not buy the car and would never go there or recommend them to anyone. More
by bigmeanie232
Employees Worked With
Sheena, Nikki, Sergio, Dominick Montello
January 16, 2019
Smooth, professional, comfortable to talk to when handling. The rating given above matches my experience. I did not feel taken advantage of. I would recommend this location to anyone looking to purchase a v The rating given above matches my experience. I did not feel taken advantage of. I would recommend this location to anyone looking to purchase a vehicle. More
by Storm
Employees Worked With
Tom , Jon Paul KOYFMAN
January 12, 2019
Thank you Sandro and Dominick For all of your help , I am very happy with my Altima I recently bought and when I got a nail in my tire Dominick went out of his way on a Sunday to change the tire him s , I am very happy with my Altima I recently bought and when I got a nail in my tire Dominick went out of his way on a Sunday to change the tire him self in a suit and tie... who does that??? and when I came in on Monday Sandro took care of it and helped with me with my tire and rim protection program.. More
by JOJOaltima
Employees Worked With
sandro tancredi, Dominick Montello
January 12, 2019
This is why they get 5 stars ***** You might wonder if any car dealer can get a 5 star review. In my experience with many dealers over 30 years of buying cars, I can tell you Nissan of You might wonder if any car dealer can get a 5 star review. In my experience with many dealers over 30 years of buying cars, I can tell you Nissan of queens is hands down the best and the rare one deserving of all 5 stars. I have been a Nissan of Queens customer for over 5 years. In that time I have bought several cars and had all the servicing done at the dealership. They are absolutely fantastic to work with. Unlike so many others, they make sure you have a constant point of contact through out the process. It makes asking questions and getting answers so much easier and enjoyable. I have gotten to know everyone from Dominick Montello to Paul Gibson: they really make you feel like part of the family. All the sales people are great but in particular, I would recommend working with Sergio Contes. The same goes for service where Sandro Tancredi is in charge- he is great! And again, I have nothing but praise for the entire service staff, Harry Boodram is my service advisor and he is amazing. I highly recommend More
by JOJOaltima
Employees Worked With
Other Employees :
sandro tancredi, harry boodram, Dominick Montello
December 14, 2018
Plates took 3 months 😜 crazy Is the worst service ever my plates that I over paid for took 3 months and they write their own good reviews don’t trust them would never ever go to t Is the worst service ever my plates that I over paid for took 3 months and they write their own good reviews don’t trust them would never ever go to them worst dealer in my life and they also try to stick you with their extra warranties that they won’t even tell you the price scamers don’t trust them 🙅???👇 More
by Not happy
Employees Worked With
Paul
December 10, 2018
Best car buying experience for a first timer! Jon Paul was an awesome salesman. He answered every question I had about the car and I even left the lot with an even better car. Jon was patient, kin Jon Paul was an awesome salesman. He answered every question I had about the car and I even left the lot with an even better car. Jon was patient, kind, personable and knowledgeable. This was my first car buying experience and I wouldn't have done it any different. Thanks for everything Jon! More
by Chelstyna
Employees Worked With
Jon Paul KOYFMAN
