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Nissan of Queens

Ozone Park, NY

4.7
682 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Nissan of Queens promise to work tirelessly to exceed your expectations. The Nissan of Queens Customer Promise We Promise To: - Respect your time. - Market our products and services honestly. - Employ a professional, well trained and knowledgeable staff. - Maintain a clean, comfortable, modern facility. - Offer only products and service that meet your needs. - Provide clear explanations of all pricing and paperwork. - Deliver your vehicle to you clean with a full explanation of features. - Treat you as a guest in our home.
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93 - 25 Rockaway Boulevard

Ozone Park, NY

11417

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Showing 682 reviews

November 24, 2018

Awesome Jon Paul was awesome Would definitely buy another car from here when I am tired of this car. I found the perfect car at a great price. Great customer service More

by Chrissy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Jon Paul KOYFMAN
Dec 14, 2018 -

Nissan of Queens responded

Hello Chrissy, Thank you for taking the time to share your comments and feelings about Jon Paul. He is a valuable team member that goes above and beyond to meet our client's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Christina- Customer Care Representative Nissan of Queens Dealership 93-25 Rockaway Blvd. Ozone Park, NY 11416

November 24, 2018

My visit Courteous very informative and patient. John Paul took his time to show me the vehicle and explained all the options. He set up the blue tooth for me. More

by Ariel56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Paul KOYFMAN
Dec 14, 2018 -

Nissan of Queens responded

Hello Ariel56, Thank you for taking the time to share your comments and feelings about Jon Paul. He is a valuable team member that goes above and beyond to meet our client's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Christina- Customer Care Representative Nissan of Queens Dealership 93-25 Rockaway Blvd. Ozone Park, NY 11416

November 21, 2018

Outstanding customer service My fiance and I just bought our first car and the overall experience was amazing. Jon Paul provided exceptional customer service. He was very transpar More

by Lele!722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Paul KOYFMAN
Dec 14, 2018 -

Nissan of Queens responded

Hello Lele!722, Thank you for taking the time to share your comments and feelings about Jon Paul. He is a valuable team member that goes above and beyond to meet our client's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Christina- Customer Care Representative Nissan of Queens Dealership 93-25 Rockaway Blvd. Ozone Park, NY 11416

November 21, 2018

Take a sales lesson from Sergio My Sale rep, Sergio did what no other dealer I went to in Suffolk and Nassau, including Mazda, Toyota, and Nissan, follow up with information and prof More

by REB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Credit Manager
Dec 14, 2018 -

Nissan of Queens responded

Hello Reb, Thank you for taking the time to share your comments and feelings about Sergio. He is a valuable team member that goes above and beyond to meet our client's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Christina- Customer Care Representative Nissan of Queens Dealership 93-25 Rockaway Blvd. Ozone Park, NY 11416

November 19, 2018

Exelent customer service Just got a Nissan very happy with service and salesman jonpaul Kaufman very professional service so thank you for making this easy fast and what I wan More

by Jeweler13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Paul KOYFMAN
Dec 14, 2018 -

Nissan of Queens responded

Hello Jeweler13, Thank you for taking the time to share your comments and feelings about Jon Paul. He is a valuable team member that goes above and beyond to meet our client's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Christina- Customer Care Representative Nissan of Queens Dealership 93-25 Rockaway Blvd. Ozone Park, NY 11416

November 18, 2018

Above and beyond We want to thank Jon Paul Koyfman for the excellent customer service. He went above and beyond to make us comfortable and walk us through buying a car More

by Lourdes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Paul KOYFMAN
Dec 14, 2018 -

Nissan of Queens responded

Hello Lourdes, Thank you for taking the time to share your comments and feelings about Jon Paul. He is a valuable team member that goes above and beyond to meet our client's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Christina - Customer Care Representative Nissan of Queens Dealership 93-25 Rockaway Blvd. Ozone Park, NY 11416

October 14, 2018

Expired temp plate Have expired temp plate Nj plates not issued. In New Jersey expired plates will get your vehicle confiscated by law enforcement. Called law enforcemen More

by Glad1963
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Paul gibson
Dec 14, 2018 -

Nissan of Queens responded

Hello Glad1963, Thank you for taking the time to tell us about your experience at our Ozone Park dealership.We appreciate your feedback since it helps us improve our dealership experience. As a Customer Service Representative of Nissan of Queens, I am sorry to hear about your experience with the service center and the issue with your new car. We would like the opportunity to address your concerns. Please feel free to reach out by email christinar@titanmotorgroup.com or reach out by phone number 718-835-8300 if you prefer a phone conversation. Sincerely, Christina Customer Service Representative Nissan of Queens

September 21, 2018

They don't honor their warranty! I regret buying my 2016 Nissan Rogue from them. From the beginning it has been a nightmare dealing with the service center and getting all of the item More

by Natasha1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Franco Anzalone
Sep 24, 2018 -

Nissan of Queens responded

Hello Natasha, Thank you for taking the time to tell us about your experience at our Ozone Park dealership.We appreciate your feedback since it helps us improve our dealership experience. As a Customer Service Representative of Nissan of Queens, I am sorry to hear about your experience with the service center and the issue with your new car. We would like the opportunity to address your concerns. Please feel free to reach out by email Nadiap@titanmotorgroup.com or reach out by phone number 718-835-8300 if you prefer a phone conversation. Sincerely, Nadia Pereira Customer Service Representative Nissan of Queens

August 29, 2018

Best experience ever! As an older person and a woman, I've purchased many cars in my lifetime. Each experience was more painful than the last. The dreaded ordeal of buying More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Pollack, Mike Davila
Aug 29, 2018 -

Nissan of Queens responded

Dear Happy Customer, We are glad that Mike Davila - Salesman and Alex Pollack - Finance Manager were able to address your purchasing needs and to place you in a new vehicle that met your specifications. We appreciate you choosing Nissan of Queens Dealership, as we recognize that you had many different dealers to choose from. It is also great to know that it's an experience you would recommend to friends and family as well. We hope that you enjoy your new vehicle! Please come back and see us again soon. Sincerely, Estaline Hall - Customer Care Representative Nissan of Queens Dealership 93-25 Rockaway Blvd. Ozone Park, NY 11416

August 28, 2018

Excellent sales person I really reccommend Mike as a sales person. He was very helpful and friendly, unlike the other staff. The financial people were kind of rude. Mike hel More

by Iwona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Davila
Aug 29, 2018 -

Nissan of Queens responded

Dear Iwona, Thank you for taking the time to share your comments and feelings about Mike. He is a valuable team member that goes above and beyond to meet our client's needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback! Sincerely, Estaline Hall - Customer Care Representative Nissan of Queens Dealership 93-25 Rockaway Blvd. Ozone Park, NY 11416

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