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Nissan of Queens
Ozone Park, NY
663 Reviews
Nissan builds innovative, high-quality vehicles engineered to deliver a passionate and rewarding driving experience. The treatment you receive is just as important as the vehicle you own. All of us at Nissan of Queens promise to work tirelessly to exceed your expectations.
The Nissan of Queens Customer Promise
We Promise To:
- Respect your time.
- Market our products and services honestly.
- Employ a professional, well trained and knowledgeable staff.
- Maintain a clean, comfortable, modern facility.
- Offer only products and service that meet your needs.
- Provide clear explanations of all pricing and paperwork.
- Deliver your vehicle to you clean with a full explanation of features.
- Treat you as a guest in our home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 6:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 6:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 663 reviews
July 27, 2016
They are cheaters. Don't believe them. they are cheaters. Don't believe them.I was ready to purchase the 2014 Honda Odyssey van with their offer. But they don't give me that car and they ar they are cheaters. Don't believe them.I was ready to purchase the 2014 Honda Odyssey van with their offer. But they don't give me that car and they are trying to charged me extra $1400 .In my opinion. don't go their .I am sure they will cheat you. More
by mjob
Employees Worked With
Rob Garcia, Mike Davila
July 02, 2016
EXCELLENT SERVICE Thank you for an excellent day of service! Mr Nunes and Mr Kogurt were exceptional and knowledgeble! I would definitely recommend this dealership to m Thank you for an excellent day of service! Mr Nunes and Mr Kogurt were exceptional and knowledgeble! I would definitely recommend this dealership to my friends and family! More
by gottago!
Employees Worked With
Rasen Nunes, Alex Kogurt
June 18, 2016
Car leasing from Jay Very efficient. Quick. Flexible and attentive to needs. Straight forward. Willing to negotiate and provided great customer service. Manager John kept Very efficient. Quick. Flexible and attentive to needs. Straight forward. Willing to negotiate and provided great customer service. Manager John kept right to the point and met our budget. More
by star7jemz
Employees Worked With
John Bruno, Joynal Ali
June 16, 2016
JAY IS THE BEST! Sales representative " Jay" provided excellent customer relations. He was very knowledgeable and honest. If you are thinking about a Nissan ask for Mr Sales representative " Jay" provided excellent customer relations. He was very knowledgeable and honest. If you are thinking about a Nissan ask for Mr. Jay Ali. More
by Peejay
Employees Worked With
Alex Pollack, Joynal Ali
June 12, 2016
No customer service My wife called at noon and asked if a certain color car was in stock. The salesman Justin said they had two but asked if we could come in a few hours My wife called at noon and asked if a certain color car was in stock. The salesman Justin said they had two but asked if we could come in a few hours so they could prep the car. We arrived at 2:30 and told the car was still on its way and please have a seat. We didn't want to do a test drive but wanted to talk money. Justin disappeared and popped back once to take our car for appraisal for a trade in. No one spoke to us for an hour and a half. When we said we wanted to leave Justin (maybe 21 years old tried to lecture us). We called his manager who was very rude. They claimed to be cleaning the new car for a test drive. Does a salesman do that? No, he engages the customer and works out potential financing. You do not have potential customers who have thousands of dollars cash in their pockets to put down on a car sitting around. Extremely bad customer service. It wasn't like they were busy. Stay away from this place. More
by KJDowling
June 08, 2016
First impressions Do Count I HAD A GREAT EXPERIENCE AND I APPRECIATE ALL THEY DID FOR ME AND MY CAR IS ACTUALLY FIXED RIGHT THE FIRST TIME- GREAT WORK I HAD A GREAT EXPERIENCE AND I APPRECIATE ALL THEY DID FOR ME AND MY CAR IS ACTUALLY FIXED RIGHT THE FIRST TIME- GREAT WORK More
by karey1006
Employees Worked With
Sandro Tancredi, Joseph Dileo, Jimmy Salvador
June 08, 2016
Price scammer in quick service Last May 31, I need emergency repair from this dealer regarding coil problem. Inshort I drove from Long Island going to Manhattan city, in that day 1- Last May 31, I need emergency repair from this dealer regarding coil problem. Inshort I drove from Long Island going to Manhattan city, in that day 1-495 queens area I had bad idling problem, so immediately I check Nissan in the area. Since no prior appointment I had no choice to leave my car for no definite time for them check the problem. After my 1 1/2 appointment from the city I immediately run straight to the dealer. Coming back while in the train adviser Joseph Dileo called to gave me a summary regarding problem in my car, coil, spark plug, and cleaning will costs me $1200+++. So right away I told him to change the coil only since that is the problem. After 30 mins I arrive in Nissan to check my balance I'm surprised that I need to pay $417+++ for the coil to be change. This is the magic words he told me "its corporate standard to charged high" in simple works or repair to be done. My lesson, I will not buy any Nissan units for this type of dealers that represent the Nissan company. My commendation to Ernest the operation guy who managed my repair. More
by Adventure75
Employees Worked With
Joseph Dileo
April 21, 2016
Great appreciation Jay, from Nissan of Queens, was absolutely the best! By far. He was patient, friendly, and most of all very helpful. I will & would recommend his serv Jay, from Nissan of Queens, was absolutely the best! By far. He was patient, friendly, and most of all very helpful. I will & would recommend his services to everyone! He is the definition of an amazing sales men. I deeply appreciated the devoted time. He made me feel right at home :) Sincerely, LaJaé Gibbs More
by LaJae21
Employees Worked With
Joynal Ali
February 11, 2016
Great experience with great people I walked into the dealership hopefully to get a new car the sale represenative dorothy was super helpful and understanding she was extremly helpful in I walked into the dealership hopefully to get a new car the sale represenative dorothy was super helpful and understanding she was extremly helpful in trying to get us a new car which fits our budget. I would recommend nissan of queens to everyone i know . More
by rich2386
Employees Worked With
Dorothy Schrieber
January 27, 2016
THE BEST HANDS DOWN I Have been coming here for 10 years already i will never purchase a nissan from anywhere else they from the first visit here they make me feel at ho I Have been coming here for 10 years already i will never purchase a nissan from anywhere else they from the first visit here they make me feel at homeb from the fresh popcorn to complementary refreshments , the atomoshpere is just refreshing and it takes the stress out of the car buying process.my old salesman john is no longer a salesman there he moved up so i dealt with a wonderful young lady latoya who was equally as sweet and helpful ,she was very professional and handeled everything from start to finish with care and swiftly More
by nancym
Employees Worked With
Laytoya Baptiste
