Nissan of Queens

Unsatisfied neglected customer The actual car buying experience was not terrible, and the salesman was very friendly & helpful, and got a pretty good deal, but 2 weeks after signing The actual car buying experience was not terrible, and the salesman was very friendly & helpful, and got a pretty good deal, but 2 weeks after signing the contract I called the dealership with a question & was told the salesman was no longer working there. Ok, things happen, maybe the dealership was at fault, maybe the salesman, maybe the salesman just got a better offer somewhere else. I was re-assured that the sales manager would take over responsibility and handle my lease contract for its duration, and he was happy to do it. Well, the unfortunate truth of the matter was that the reality was the opposite. Throughout the lease I had a couple of issues come up and needed some help from the dealership relating to the car. Many, many phone calls were placed without any call back. I eventually was told to call consumer affairs (to get me off their back), and unfortunately the consumer affairs representatives, all based in the Philippines, were also unable to assist in my local region questions. At one point I returned to the dealership to speak to the sales manager in person. They kept me waiting a long time in the front, and after complaining several times the sales manager did come out, very annoyed, and very unhelpful. Funny thing is I keep getting automated calls from the dealership to return the car & get a new lease. This place has no concept of customer service. More

Nissan Sentra 2012 SR Recieved a great deal on the Nissan Sentra 2012 SR, great mileage, and great condition interior, exterior, tires, brakes. Really loving it. I highly r Recieved a great deal on the Nissan Sentra 2012 SR, great mileage, and great condition interior, exterior, tires, brakes. Really loving it. I highly recommend to go there for nissan More

Love my Sentra I spent almost an entire day at Nissan of Queens due to my unique circumstances but my salesman Sergio was professional, knowledgable and extremely he I spent almost an entire day at Nissan of Queens due to my unique circumstances but my salesman Sergio was professional, knowledgable and extremely helpful. Anyone interested in a Nissan should really head over to Nissan of Queens and ask for Sergio, you won't be disappointed! More

Great service I Was trading in my lease , looking for a new car. Mike Davila helped me reach my goal Of getting a Nissan Altima with excellent service and pricing I Was trading in my lease , looking for a new car. Mike Davila helped me reach my goal Of getting a Nissan Altima with excellent service and pricing , definitely will be sticking with them. More

Excellent Customer Service by Sales Associate, Elliott! I am on my 3rd Nissan from this dealership. Sales Associate, Elliot Mamane helped me get my 2nd Nissan. He was so honest, and helpful that when I went I am on my 3rd Nissan from this dealership. Sales Associate, Elliot Mamane helped me get my 2nd Nissan. He was so honest, and helpful that when I went back to Nissan of Queens to get my 3rd Nissan recently, I requested to only work with him. He is friendly, honest, and extremely helpful. I've called him a few times over the years when I've had questions, and he was always very helpful. And, he remembers his customers ;) Elliott is the only Sales Associate that I want to get my next Nissan from ;) I HIGHLY recommend him! More

Scammers Came here to buy a rogue with a promo deal in hand that was $3099 down and the car would be $199 a month. they said "sure no problem" i didn't wanna p Came here to buy a rogue with a promo deal in hand that was $3099 down and the car would be $199 a month. they said "sure no problem" i didn't wanna put anything down to roll all the fees into monthly payments. Dorothy "helped" me and she turned out to be a disrespectful and nasty liar. she promised me i would put nothing down and my payments would be $289. i ended up staying there 4 hours they wore me out and i ended up getting tricked into paying $3700 down and $289 a month!!! i am so upset and got taken advantage of. i ended up just signing and leaving and when i called the following day they were so rude and dismissive as if I'm the idiot that shoulda never signed.... never again! i want to urge anyone to not go here to even waste time with them More

The Best, Friendliest & Most Honest Car Dealership. After visiting many other car dealers looking for a new 2015 car, I finally walked into Nissan Of Queens & had the best car bying experience ever. I After visiting many other car dealers looking for a new 2015 car, I finally walked into Nissan Of Queens & had the best car bying experience ever. I was welcomed at the door by a beautiful salesperson Paula Deonarine. She walked me through the whole process of getting me the exact vehicle I wanted with great professionalism, knowledge, patience & very caring attitude. I bought the vehicle of my dreams with the help & guidance of Paula Deonarine at an even lower price than expected. I highly recommend purchasing a vehicle from Nissan Of Queens & ask for the awesome & honest salesperson Paula Deonarine. More

No Frills, No Headaches, No Problems Jimmy Rosario was my salesman. He handled everything smoothly and professionally. I negotiated a fair deal, returned my leased Altima, purchased a n Jimmy Rosario was my salesman. He handled everything smoothly and professionally. I negotiated a fair deal, returned my leased Altima, purchased a new Rogue, and drove away happy, all within a couple of hours. Alex Pollack is the finance manager. He handled all of the paperwork, including 0% financing. No sales pressure to purchase extended warranty or other extras. An overall very easy experience. I wholeheartedly recommend Nissan of Queens. More

New car I would like to thank the people at nissan of Queens for giving me such a great experience in buying a new car especially my sales person Paula. Thank I would like to thank the people at nissan of Queens for giving me such a great experience in buying a new car especially my sales person Paula. Thanks a lot. More

MIKE DAVILA The car guy So helpfull in everyway ...made the whole shopping for a car experience great ....Glad none of these guys are pushy and try to sell you something you So helpfull in everyway ...made the whole shopping for a car experience great ....Glad none of these guys are pushy and try to sell you something you wont like ...Got my Pathfinder fully loaded thats to his help ..also got great payment ...thanks Mike Davila More