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Nissan of Richmond
Richmond, VA
7,109 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models.
We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,109 reviews
October 06, 2022
Was told I needed immediate replacements for the air and cabin filter. Went to the store and got them myself. They were both good cabin filter. Went to the store and got them myself. They were both good More
by martin.mills
Verified Customer
Helpful October 06, 2022
Everything was good from the time I pulled up to the time that I left. that I left. More
by bwaters004
Employees Worked With
October 05, 2022
Great service ! !! Communication with each employee is on point! Got suv serviced and came out satisfied!! !! Communication with each employee is on point! Got suv serviced and came out satisfied!! More
by coolt81
Employees Worked With
October 05, 2022
Nissan of Richmond so far is the best dealership I’ve been to and I told my family and friends about this dealership the staff treats you like family very courtesy my representative Debbie is a jewel. been to and I told my family and friends about this dealership the staff treats you like family very courtesy my representative Debbie is a jewel. More
by billups_0
October 05, 2022
Staff greeted me upon arrival. They were friendly and personable. Wait area clean and comfy. They were friendly and personable. Wait area clean and comfy. More
by Jerolineharris
October 05, 2022
I have been getting my car serviced at nissan Richmond at shortpump since last 5 years , as ever I took my car and after service my car had starting issues and when I went back to the dealer to ask what t at shortpump since last 5 years , as ever I took my car and after service my car had starting issues and when I went back to the dealer to ask what the issue was and get it diagnosed, the manager Scott was very rude slamming excuses to get me out of there saying pay $158 every hour for diagnosis or leave, also mentioning if it takes three hours I need to pay $478 (3*158), we customers rely on professionals to get our issues fixed we do not expect rude behavior just because they do not know how to diagnose.If there is a fix we would definitely be happy to pay. Also as part of service they do full point inspections and provide a report in which they mentioned that everything was fine , later when asked to diagnose again that’s when they found out the issue. Hope this behavior from this manager does not happen to any other customer. More
by Potred2
October 05, 2022
Friendly and courteous service. Explained in detail post service things done and what needs to be done in the future. Explained in detail post service things done and what needs to be done in the future. More
by MDTAJ
Employees Worked With
October 04, 2022
I love being able to just drive-in someone will fill out a I work order. Everyone is so friendly offer to wash the my Rogue. Everyone is very friendly! a I work order. Everyone is so friendly offer to wash the my Rogue. Everyone is very friendly! More
by CTTBIRD56
Employees Worked With
Other Employees :
Paula Quick , Donnie Washington, Michelle Ross, Kelley Carlson
October 03, 2022
At first I was really upset that I had to get my own rental while they repair my vehicle they kept my car longer than expected and was not considered about but overall the manager got on the case and pu rental while they repair my vehicle they kept my car longer than expected and was not considered about but overall the manager got on the case and pushed it forward and job was completed with and I'm waiting on reimbursement for the rental thank God.. More
by evangbrown88
