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Nissan of Richmond

Richmond, VA

4.6
2,182 Lifetime Reviews Review Dealership
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 2,192 reviews

June 03, 2020

"I saw the 2020 Altima online so I came into the..."

- Taghrid S.

I saw the 2020 Altima online so I came into the dealership just to test drive. Jamel and Logan were helpful and knowledgeable of the car. I even got the only one with a sunroof and heated seats! Tony helped get my payment to fit my budget! Will definitely recommend my friends and family to Nissan of Richmond! Thanks guys!

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Recommend Dealer
Yes
Employees Worked With
Jamel Chatman, Antoine Logan
Jun 12, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words and the 5-STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! If you need anything just let us know. Our hours of operation for sales are Monday through Saturday 9:00 AM – 8:00 PM and Sunday 11:00 AM – 6:00 PM. Service is open Monday – Friday 7:30 AM – 8:00 PM – Saturday 7:30 AM 6:00 PM and Closed on Sundays. Thanks again! -NissanRVA.

June 03, 2020

"Ron was very welcoming upon my arrival to Nissan. He was..."

- Mg23

Ron was very welcoming upon my arrival to Nissan. He was able to answer my questions and assure me that all my needs would be taken care of with my annual inspection.

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Yes
Employees Worked With
Jun 12, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words and the 5-STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! If you need anything just let us know. Our hours of operation for sales are Monday through Saturday 9:00 AM – 8:00 PM and Sunday 11:00 AM – 6:00 PM. Service is open Monday – Friday 7:30 AM – 8:00 PM – Saturday 7:30 AM 6:00 PM and Closed on Sundays. Thanks again! -NissanRVA.

June 03, 2020

"I was waiting on my vehicle for an inspection and Chandra..."

- skinsfamily

I was waiting on my vehicle for an inspection and Chandra made sure it was completed as quickly as possible! She was so delightful to work with! She’ll be my go to person in the service department!

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Recommend Dealer
Yes
Employees Worked With
Jun 12, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words and the 5-STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! If you need anything just let us know. Our hours of operation for sales are Monday through Saturday 9:00 AM – 8:00 PM and Sunday 11:00 AM – 6:00 PM. Service is open Monday – Friday 7:30 AM – 8:00 PM – Saturday 7:30 AM 6:00 PM and Closed on Sundays. Thanks again! -NissanRVA.

June 03, 2020

"Scott, he is so resourceful and know his job well. I have..."

- joycemckune

Scott, he is so resourceful and know his job well. I have friends and I request that they ask for him when they get their vehicle service.

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Recommend Dealer
Yes
Employees Worked With
Scott Hornbeck
Jun 12, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words and the 5-STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! If you need anything just let us know. Our hours of operation for sales are Monday through Saturday 9:00 AM – 8:00 PM and Sunday 11:00 AM – 6:00 PM. Service is open Monday – Friday 7:30 AM – 8:00 PM – Saturday 7:30 AM 6:00 PM and Closed on Sundays. Thanks again! -NissanRVA.

June 03, 2020

"Great Service Dept"

- Kadara Beauty LLC

I've had a few visits to the service dept for my Kicks. Scott is great! He's extremely friendly. He always explains options available for my services required. He does his best to be helpful during the service process, as well as, check in with you while you are waiting with updates and to see if you need anything. I live an hour and 20 mins away. But I travel to this dealership for all my services because of the level of professionalism I receive here.

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Recommend Dealer
Yes
Employees Worked With
Scott Hornbeck
Jun 12, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words and the 5-STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! If you need anything just let us know. Our hours of operation for sales are Monday through Saturday 9:00 AM – 8:00 PM and Sunday 11:00 AM – 6:00 PM. Service is open Monday – Friday 7:30 AM – 8:00 PM – Saturday 7:30 AM 6:00 PM and Closed on Sundays. Thanks again! -NissanRVA.

June 02, 2020

"Scott Hornbeck, Service Advisor is great to work with...."

- Donna

Scott Hornbeck, Service Advisor is great to work with. He's very friendly and explained all of my services. He was very easy going and pleasant. My experience was great.

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Recommend Dealer
Yes
Employees Worked With
Scott Hornbeck
Jun 03, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words and the 5-STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! If you need anything just let us know. Our hours of operation for sales are Monday through Saturday 9:00 AM – 8:00 PM and Sunday 11:00 AM – 6:00 PM. Service is open Monday – Friday 7:30 AM – 8:00 PM – Saturday 7:30 AM 6:00 PM and Closed on Sundays. Thanks again! -NissanRVA.

June 01, 2020

"Very helpful! Worked with me on everything! Overall great..."

- twatson

Very helpful! Worked with me on everything! Overall great experience! Scott was able to get everything done in an ample amount of time. He was great!

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Recommend Dealer
Yes
Employees Worked With
Scott Hornbeck
Jun 03, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words and the 5-STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! If you need anything just let us know. Our hours of operation for sales are Monday through Saturday 9:00 AM – 8:00 PM and Sunday 11:00 AM – 6:00 PM. Service is open Monday – Friday 7:30 AM – 8:00 PM – Saturday 7:30 AM 6:00 PM and Closed on Sundays. Thanks again! -NissanRVA.

May 31, 2020

"David is fantastic!"

- bjustice

Very helpful, very knowledgeable, friendly service. David Sewell and the staff offer personalized experience and value loyal customers. I would highly recommend David and Nissan of Richmond to other buyers.

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Recommend Dealer
Yes
Employees Worked With
David Sewell, Damion Whitehead
Jun 03, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words and the 5-STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! If you need anything just let us know. Our hours of operation for sales are Monday through Saturday 9:00 AM – 8:00 PM and Sunday 11:00 AM – 6:00 PM. Service is open Monday – Friday 7:30 AM – 8:00 PM – Saturday 7:30 AM 6:00 PM and Closed on Sundays. Thanks again! -NissanRVA.

May 31, 2020

"Service team was excellent, especially my advisor, Scott..."

- Oakie0462

Service team was excellent, especially my advisor, Scott Hornbeck. Will be a returning customer. Very professional and courteous. Was in and out within two hours

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Recommend Dealer
Yes
Employees Worked With
Scott Hornbeck
Jun 03, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words and the 5-STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! If you need anything just let us know. Our hours of operation for sales are Monday through Saturday 9:00 AM – 8:00 PM and Sunday 11:00 AM – 6:00 PM. Service is open Monday – Friday 7:30 AM – 8:00 PM – Saturday 7:30 AM 6:00 PM and Closed on Sundays. Thanks again! -NissanRVA.

May 30, 2020

"2020 Nissan Altima SR , Antoine was Awesome "

- Allenl3

I came in really not looking for a car just inquiring and he stepped in to assist and was very professional. He was very understanding and patient working with me. He made sure that before I made my decision all the things I was looking for in the car was accommodated. He also explained to me all the features in the car so I would know how to operate my new car. Awesome Job!

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Recommend Dealer
Yes
Employees Worked With
Antoine Logan
Jun 03, 2020 -

Nissan of Richmond responded

Thank you so much for your kind words and the 5-STAR review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! If you need anything just let us know. Our hours of operation for sales are Monday through Saturday 9:00 AM – 8:00 PM and Sunday 11:00 AM – 6:00 PM. Service is open Monday – Friday 7:30 AM – 8:00 PM – Saturday 7:30 AM 6:00 PM and Closed on Sundays. Thanks again! -NissanRVA.

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