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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,103 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

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Showing 7,103 reviews

October 05, 2022

Great service ! !! Communication with each employee is on point! Got suv serviced and came out satisfied!! More

by coolt81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2022 -

Nissan of Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

Helpful
October 05, 2022

Nissan of Richmond so far is the best dealership I’ve been to and I told my family and friends about this dealership the staff treats you like family very courtesy my representative Debbie is a jewel. More

by billups_0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandra
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Oct 06, 2022 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Debbie here at Nissan of Richmond to be a positive one. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

Helpful
October 04, 2022

I love being able to just drive-in someone will fill out a I work order. Everyone is so friendly offer to wash the my Rogue. Everyone is very friendly! More

by CTTBIRD56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Quick , Donnie Washington, Michelle Ross, Kelley Carlson
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Oct 05, 2022 -

Nissan of Richmond responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Nissan of Richmond to be a positive one. Please don't hesitate to reach out if you need anything else. Paula Quick Owner Loyalty Manager

Helpful
October 03, 2022

Excellent service. No waiting. Very professional. Gave recommendations for future service. They even washed my vehicle and swept the floor mats Also offered to purch More

by Skerrick@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2022 -

Nissan of Richmond responded

Thanks for the great review! We appreciate your business and support! This is what we strive for! Paula Quick Owner Loyalty Manager

Helpful
October 03, 2022

The service was excellent. I will be returning in the near future for other services. More

by vmoseley19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2022 -

Nissan of Richmond responded

Thanks for the great review! We appreciate your business and support! Paula Quick Owner Loyalty Manager

Helpful
October 03, 2022

At first I was really upset that I had to get my own rental while they repair my vehicle they kept my car longer than expected and was not considered about but overall the manager got on the case and pu More

by evangbrown88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hornbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Conyers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2022 -

Nissan of Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as a valued customer for many years to come! Paula Quick Owner Loyalty Manager

Helpful
October 02, 2022

Se shxuv shxhh highs hhhs. Shhh he bbj in bsbsh sh hsbhs hhhs hhhs sh More

by wol35mar
Recommend Dealer
Yes
Employees Worked With
Kelley Carlson
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Oct 03, 2022 -

Nissan of Richmond responded

Thanks for the 5-Star review! We appreciate your business and support! Paula Quick Owner Loyalty Manager

Helpful
October 02, 2022

Friendly, cooperative employees. Two hours is a little long for an oil change but the service center was very busy. More

by hawgske
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure.
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Oct 03, 2022 -

Nissan of Richmond responded

Thanks for the positive review! We appreciate your business and support! Paula Quick Owner Loyalty Manager

Helpful
October 02, 2022

Staff very professional and facility is very welcoming. I will highly recommend family and friends. More

by sharonp61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Washington, Jeremy Kellogg
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Oct 03, 2022 -

Nissan of Richmond responded

Thanks for the great review! We deeply appreciate your business! Paula Quick Owne Loyalty Manager

Helpful
October 02, 2022

Check-in was quick and friendly. Before repairs were started, I was contacted by phone and the process was explained thoroughly. Great service! 😃 More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hornbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Washington
Report | Print
Oct 03, 2022 -

Nissan of Richmond responded

You’ve made out day!Thanks for the great review! We appreciate your business and support! Paula Quick Owner Loyalty Manager

Helpful
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