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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,249 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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11401 W Broad St

Richmond, VA

23233

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Showing 7,249 reviews

October 26, 2022

People are nice and friendly. I was greeted as soon as my car was next in line. More

by WEEZ503
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
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Oct 26, 2022 -

Nissan of Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

October 25, 2022

Orlando Reyes is the man Good customer service helped me get in the car that I wanted easy process very smooth and professional come see him!!! More

by Nanaderrick49
Recommend Dealer
Yes
Employees Worked With
Antouan Mahrous, Preston Harris, Orlando Reyes, Brandon Stern
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Oct 25, 2022 -

Nissan of Richmond responded

Thank you for your review and kind words for Orlando and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thanks again for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

October 25, 2022

Michael Matthews was a very helpful sales consultants and explained all the features very well. I am happy with my new Nissan Rogue! More

by SC220
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
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Oct 25, 2022 -

Nissan of Richmond responded

It's great to hear that Michael and our sales team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Nissan of Richmond! Congratulations on your new Rogue! Paula Quick Owner Loyalty Manager

October 24, 2022

Very kind and very knowledgeable. He was patient and understanding. He explained things in detail More

by Jeanne Gennari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Reyes
Report | Print
Oct 24, 2022 -

Nissan of Richmond responded

Thank you for your review and kind words for Orlando and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thanks again for choosing Nissan of Richmond. Paula Quick Owner Loyalty Manager

October 24, 2022

Amazing staff, they’re always so helpful. I had a in and out experience, and I was a walk-in More

by keisha.curry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hornbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2022 -

Nissan of Richmond responded

Ah, you’ve made our day. Thank you for taking the time to share your feedback with us. Our team works hard to make sure our guests have an exceptional experience. We look forward to working with you again and appreciate your business! Paula Quick Owner Loyalty Manager

October 24, 2022

I was extremely impressed and satisfied with the service at Nissan Dealership of Richmond. Everyone there was professional and knowledgeable about what they were talking about bravo!!!! More

by DEWAYNEMOORE08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Washington
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Oct 24, 2022 -

Nissan of Richmond responded

Thank you for choosing Nissan of Richmond, your feedback and 5-Star rating mean a lot to us. We appreciate feedback like yours Nissan of Richmond is top notch, first class and Grade A in all categories from the Sales to the Service department! This is what we strive for in customer experience. We're glad we were able to help, and we hope to see you again! Paula Quick Owner Loyalty Manager

October 24, 2022

Great customer service, especially for Debbie in the service department. She went above and beyond to try to help me out! More

by pvrich2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2022 -

Nissan of Richmond responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Paula Quick Owner Loyalty Manager

Oct 25, 2022 -

pvrich2 responded

Very prompt service and courteous team that took care of my Rogue in a timely manner. Will definitely be back for service when needed! Debbie Conyers was exceptional with making sure I was able to get my car back when I had requested.

October 24, 2022

Excellently handled my car issue fixed it and great service I would strongly recommend Nissan More

by SYED133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hornbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula Quick , Donnie Washington, Michelle Ross, Kavon Smith, Kelley Carlson
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Oct 24, 2022 -

Nissan of Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Paula Quick Owner Loyalty Manager

October 24, 2022

Debbie provided excellent customer service and she was very helpful getting my vehicle back on the road More

by deliadoo18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Conyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2022 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Debbie here at Nissan of Richmond. We appreciate your business and hope to see you again soon! Paula Quick Owner Loyalty Manager

October 23, 2022

Brian was a much necessary addition to your team - his customer service is A plus and a welcome change from all my previous visits the rest of the team could do to learn from his communication skills. More

by Myra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Oct 23, 2022 -

Nissan of Richmond responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paula Quick Owner Loyalty Manager

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