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Nissan of Richmond

Richmond, VA

Overview
Employees
Reviews
Vehicles
4.5
7,103 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models. We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
Contact Dealership

11401 W Broad St

Richmond, VA

23233

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Showing 7,103 reviews

April 05, 2024

Fast, friendly, and professional service. Great at understanding customer needs and wants, and had the perfect vehicle. More

by matschw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Muldrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2024 -

Nissan of Richmond responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

Helpful
April 05, 2024

The sales men were incredible and went above an beond to make sure i was taken care of. They always be my family More

by Redden400
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephon ross
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Apr 07, 2024 -

Nissan of Richmond responded

Thanks for your feedback on your recent visit to Nissan of Richmond. It's great to hear that we were able to assist you and that you had such a positive experience. Jennifer Herrera Owner Loyalty Manager

Helpful
April 03, 2024

Great job! Very polite! Honor the online pricing. Had an overall great experience 10/10 recommend!!! More

by Noja Bottle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Nissan of Richmond responded

Noja, We are very happy to hear provided you with such a positive experience! Stephon and our team sincerely value your business and look forward to your next visit. Jennifer Herrera Owner Loyalty Manager

Helpful
April 03, 2024

My salesman Michael made me feel comfortable and helped to find the perfect Nissan SUV for me and my wife. Gracias More

by JCG663
Recommend Dealer
Yes
Employees Worked With
Michael Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that Michael had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Congratulations on your new SUV! Please don't hesitate to reach out if you need anything else. Jennifer Herrera Owner Loyalty Manager

Helpful
April 01, 2024

Stephon was very friendly and really showed us that our best interests were in mind. More

by Tara Diy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Nissan of Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Stephon here at Nissan of Richmond. Jennifer Herrera Owner Loyalty Manager

Helpful
March 31, 2024

I didn't expecting to buy a new car today , but i got a deal that i can't refused . Mohamed was very good . More

by bobthedog52
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2024 -

Nissan of Richmond responded

We are so glad that we had the opportunity to work with you, and Mohamed could make this a top-notch experience. We look forward to continuing to serve you in the future! Jennifer Herrera Owner Loyalty Manager

Helpful
March 30, 2024

Mo is very knowledgeable and efficient. Thank you Mohammed and Nissan of Richmond. Great experience overall. More

by sassyme394
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2024 -

Nissan of Richmond responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mahamadou met your expectations. Thank you again for choosing Nissan of Richmond, we look forward to having you as one of our valued customers for many more years to come! Jennifer Herrera Owner Loyalty Manager

Helpful
March 30, 2024

Mohamed wa great ,help me to get my 2024 Nissan Altima Sr with an amazing deal . More

by Viswanath1275
Recommend Dealer
Yes
Employees Worked With
Mahamadou Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2024 -

Nissan of Richmond responded

Thank you for your review and kind words for Mahamadou! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Richmond. Jennifer Herrera Owner Loyalty Manager

Helpful
March 30, 2024

Mr. Ross was very knowledgeable about the vehicle. Provided excellent customer service and gave awesome attention to detail. More

by sheraemullins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2024 -

Nissan of Richmond responded

It's great to hear that Stephon was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

Helpful
March 28, 2024

Nissan of Richmond is a great place to buy a car in Richmond. Stephon is great to work with. More

by Sbanks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephon Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2024 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Stephon and our team, and we look forward to working with you again. Jennifer Herrera Owner Loyalty Manager

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