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Michael Matthews

Overview Reviews (458) Inventory (320)

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Michael Matthews

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Michael Matthews

SALES PROFESSIONAL

Nissan of Richmond

11401 W Broad St
Richmond, VA 23233

•2022 Nissan Award of Excellence Winner • Sales Consultant with Nissan for 5 years

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4.9

458 Reviews

•2022 Nissan Award of Excellence Winner • Sales Consultant with Nissan for 5 years

Overview Reviews (458) Inventory (320)

Dealership Experience

4 yrs, 9 mos

Industry Experience

5 yrs, 9 mos

Specialties & Trainings

2022 Award of Excellence Winner

Experienced

Nissan Certified

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4.9

458 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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458 Reviews of Michael Matthews

April 14, 2024

Dealership Rating

Employee Rating

Mike took good care of my family and rally did his best to make things smooth to make things smooth More

by WJ731

Recommend Dealer

Yes

Helpful 0

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Apr 15, 2024 -

Nissan of Richmond responded

Thank you for your very kind review. Mike and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Nissan of Richmond. Jennifer Herrera Owner Loyalty Manager

April 03, 2024

Dealership Rating

Employee Rating

My salesman Michael made me feel comfortable and helped to find the perfect Nissan SUV for me and my wife. Gracias to find the perfect Nissan SUV for me and my wife. Gracias More

by JCG663

Recommend Dealer

Yes

Helpful 0

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Apr 03, 2024 -

Nissan of Richmond responded

Thank you so much for your excellent review! We are so glad that Michael had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Congratulations on your new SUV! Please don't hesitate to reach out if you need anything else. Jennifer Herrera Owner Loyalty Manager

March 25, 2024

Dealership Rating

Employee Rating

Came in and was greeted promptly by Michael who assisted me with the purchase of my vehicle me with the purchase of my vehicle More

by AH4500

Recommend Dealer

Yes

Helpful 0

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Mar 26, 2024 -

Nissan of Richmond responded

Thank you so much for your wonderful review! We are thrilled that Michael had the opportunity to provide you with great service. We thank you for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

March 19, 2024

Dealership Rating

Employee Rating

They really helped me out considering my situation and I was able to get a 2024 nissan was able to get a 2024 nissan More

by TA851

Recommend Dealer

Yes

Helpful 0

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Mar 19, 2024 -

Nissan of Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Michael and our team, and we look forward to working with you again. Jennifer Herrera Owner Loyalty Manager

March 12, 2024

Dealership Rating

Employee Rating

Very helpful and made everything easy for my husband and I during the purchase of our new Nissan pathfinder I during the purchase of our new Nissan pathfinder More

by SP649

Recommend Dealer

Yes

Helpful 0

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Mar 12, 2024 -

Nissan of Richmond responded

Thanks for sharing your thoughts about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Jennifer Herrera Owner Loyalty Manager

March 11, 2024

Dealership Rating

Employee Rating

third visit was a Charm, they were able to get our family our dream suv for the right price our dream suv for the right price More

by MCJ7005

Recommend Dealer

Yes

Helpful 0

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Mar 11, 2024 -

Nissan of Richmond responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. Congratulations on your new SUV! We thank you for choosing Nissan of Richmond! Jennifer Herrera Owner Loyalty Manager

March 02, 2024

Dealership Rating

Employee Rating

Knowledgeable,courteous, and explained everything well during the process of purchasing the certified nissan Maxima during the process of purchasing the certified nissan Maxima More

by WH247

Recommend Dealer

Yes

Helpful 0

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Mar 03, 2024 -

Nissan of Richmond responded

Thanks for sharing about your experience with Nissan of Richmond. We appreciate your business and hope to see you again soon! Jennifer Herrera Owner Loyalty Manager

March 01, 2024

Dealership Rating

Employee Rating

Michael helped me right when I came to the showroom and showed me all the features of my new vehicle showed me all the features of my new vehicle More

by LF227

Recommend Dealer

Yes

Helpful 0

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Mar 01, 2024 -

Nissan of Richmond responded

Thank you so much for your kind words for Michael and for choosing Nissan of Richmond! Please let us know if we can be of any more assistance! Jennifer Herrera Owner Loyalty Manager

February 29, 2024

Dealership Rating

Employee Rating

I enjoyed the no pressure, relatively quick process of purchasing my vehicle with Mike & Mike purchasing my vehicle with Mike & Mike More

by AL435

Recommend Dealer

Yes

Helpful 0

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Mar 01, 2024 -

Nissan of Richmond responded

Here at Nissan of Richmond, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Jennifer Herrera Owner Loyalty Manager

February 26, 2024

Dealership Rating

Employee Rating

Customer service was really good and the process was painless as possible purchasing our vehicle painless as possible purchasing our vehicle More

by TW588

Recommend Dealer

Yes

Helpful 0

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Feb 26, 2024 -

Nissan of Richmond responded

Thank you so much for your kind words for our team, and for taking the time to leave us this wonderful feedback! Jennifer Herrera Owner Loyalty Manager

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